August 20072-627WorkCentre 5687 Family 11-460-171 to 11-462-171Status Indicator RAPs11-460-171 to 11-462-171 HVF Bin 1 Position RAP11-460-171 Bin 1 motor has stalled.11-462-171 Bin 1 did not actuate the bin 1 home sensor during stacking.11-463-171 Bin 1 did not leave the bin 1 home sensor during stacking.Initial Actions• Check that bin1 is not damaged and there are no obstructions that would prevent bin 1from moving.• Press the pause to unload button to lower bin 1. Press again the pause to unload buttonto raise bin 1.ProcedureWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord from thecustomer supply while performing tasks that do not need electricity. Electricity cancause death or injury. Moving parts can cause injury.NOTE: The bin 1 90% full sensor, Q11-331, and the bin 1 lower limit switch are mounted on thesame bracket. This bracket can be in either of two positions. It is in the upper position, onlywhen a tri-folder module is installed.NOTE: The bin 1 home sensor controls the height of the tray during normal use. The sensor isin two parts: the transmitter at the rear of the tray and the receiver at the front of the tray. Onlythe LED of the rear sensor is used and only the light sensitive transistor of the front sensor isused. Refer to Flag 3 and Flag 4.Figure 1 shows the location of the components.Place about one centimetre thickness of paper on the bin 1 tray. Switch OFF the machine, thenswitch ON the machine. The bin 1 tray moves during initialization.Y NIf the tray is not at the upper limit, enter the dC330 code 11-334, bin 1 upper limit switch.Manually actuate the switch. The display changes.Y NGo to Flag 5. Check the wiring and repair as necessary, REP 1.2. Check the bin 1upper limit switch, S11-334. Refer to:• GP 13 How to Check a Switch.• P/J602 HVF PWB.• 11A-171, HVF BM Power Distribution RAP.Install new components as necessary:• Bin 1 upper limit switch, S11-334, PL 11.135 Item 7.• HVF PWB, PL 11.157 Item 2.If the tray is not at the lower limit, enter the dC330 code 11-335, bin 1 lower limit switch.Manually actuate the switch. The display changes.Y NGo to Flag 6. Check the wiring and repair as necessary, REP 1.2. Check the bin 1lower limit switch, S11-335. Refer to:• GP 13 How to Check a Switch.• P/J602 HVF PWB.• 11A-171, HVF BM Power Distribution RAP.Install new components as necessary:• Bin 1 lower limit switch, S11-335, PL 11.135 Item 17.• HVF PWB, PL 11.157 Item 2.Go to Flag 1. Check the wiring and repair as necessary, REP 1.2. Check the bin 1 eleva-tor motor, 11-030. Refer to:• GP 10 How to Check a Motor.• P/J202 HVF control PWB.• 11A-171, HVF BM Power Distribution RAP.Install new components as necessary:• Bin 1 elevator motor MOT11-030, PL 11.135 Item 10.• HVF control PWB, PL 11.157 Item 2.Enter the dC330 code, 11-182, bin 1 encoder sensor. Turn the bin 1 encoder wheel. The dis-play changes.Y NGo to Flag 2. Check the wiring and repair as necessary. Check the bin 1 encoder sensor,Q11-182. Refer to:• GP 11 How to Check a Sensor.• P/J601 HVF control PWB.• 11A-171, HVF BM Power Distribution RAP.Install new components as necessary:• Bin 1 encoder sensor, Q11-182, PL 11.135.• HVF control PWB, PL 11.157 Item 2.Enter the dC330 code 11-332, bin 1 home sensor. Remove the paper from the tray. Actuate thesensor by breaking the light beam from the rear sensor to the front sensor. The displaychanges.Y NGo to Flag 3 and Flag 4. Check the wiring and repair as necessary. Check the two parts ofthe bin 1 home sensor, Q11-332. Refer to:• GP 11 How to Check a Sensor.• P/J601 and P/J901 HVF control PWB.• 11A-171, HVF BM Power Distribution RAP.Install new components as necessary:• Bin 1 home sensor, Q11-332 transmitter, or receiver, as necessary, PL 11.140 Items16 and 20.• HVF control PWB, PL 11.157 Item 2.Enter the dC330 code 11-331, bin 1 90% full sensor. Actuate the sensor using a piece ofpaper. The display changes.Y NGo to Flag 7. Check the wiring and repair as necessary. Check the bin 1 90% full sensor,Q11-331. Refer to:• GP 11 How to Check a Sensor.AABBC