August 20072-549WorkCentre 5687 Family 11-063-171, 11-411-171Status Indicator RAPs11-063-171, 11-411-171 HVF BM Staple Unit 1 Failure RAP11-063-171 The HVF BM staple unit 1 has failed to leave the home position.11-411-171 The HVF BM staple unit 1 has failed to return to the home position.Initial ActionsWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord from thecustomer supply while performing tasks that do not need electricity. Electricity cancause death or injury. Moving parts can cause injury.• Check that there is no damage or obstruction that would prevent the stapling unit fromcycling.• Check that the sheets of staples in the cartridge are feeding one at a time. If staple sheetsoverlap, they will jam in the cartridge. If necessary, install a new staple cartridge, PL 26.10Item 11.• Check for jammed staples in the stapler head.• Ensure that the customer job does not exceed the capacity of the booklet maker. Refer to11D-171 Booklet Quality RAP for booklet maker quality specifications.ProcedureEnter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421, Figure1. Open and close the staple head carrier. The display changes.Y NGo to Flag 1, check the BM staple head carrier closed sensor, Q11-421.Refer to:• GP 11, How to Check a Sensor.• P/J552, BM PWB.• 11A-171 HVF Power Distribution RAP.Install new components as necessary:• BM staple head carrier closed sensor, PL 11.168 Item 18.• BM PWB, PL 11.166 Item 10.Enter dC330, code 11-063 to run the BM SH1 motor, Figure 1. Stack the code 11-411 to checkthe BM SH1 home switch. The display changes.Y NThe staple head cycled when the first code was entered.Y NGo to Flag 3 and check the wiring and connectors between P/J560 and P/J585.The wiring and connectors are good.Y NRepair the wiring or connectors, REP 1.2.Install a new BM staple head 1, PL 11.168 Item 7.Go to Flag 2, check the BM SH1 home switch, S11-411.Refer to:• GP 13, How to Check a Switch.• P/J551, BM PWB.• 11A-171 HVF Power Distribution RAP.Install new components as necessary:• BM staple head 1, PL 11.168 Item 7.• BM PWB, PL 11.166 Item 10.The fault may be intermittent, check for damaged wiring or bad connectors, REP 1.2. If neces-sary install new components:• BM staple head 1, PL 11.168 Item 7.• BM PWB, PL 11.166 Item 10.Figure 1 Component locationBM staple head 1BM staple head carrierclosed sensor, Q11-421AA
