When Problems Occur13-413 TroubleshootingDocument cannot be sent (if the optional Super G3 FAX Board is installed).Q Is the telephone line type set correctly?A Check the type of telephone line that has been set. (See "Selecting the Type of TelephoneLine," on p. 1-15.)Q If you are sending with a subaddress setting, did you enter the correct subaddress andpassword for the destination?A Check the subaddress and password settings.Q Is the line connected to a private branch exchange switchboard or terminal adapter?A Set Check Dial Tone Before Sending in TX Settings under inCommunications Settings (from the Additional Functions screen) to 'Off'. (See Chapter 9,"Setting/Storing the Communications Settings.")Memory is full.Q Are unwanted documents stored in memory?A Check the TX Document and RX Document memory, and erase unnecessary documentsand documents with errors from memory. (See "Erasing Received Documents," on p. 6-8,and Chapter 2, "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide.)The document does not print clearly on the remote machine.Q Is the platen glass clean?A Use your machine to make a copy of the document, and check it for streaks. If streaksappear, clean the platen glass. (See Chapter 7, "Routine Maintenance," in the ReferenceGuide.)
