Viewing the test log results and transferring the DSA collectionThis information provides instructions for viewing the test log results andtransferring the DSA collection.To view the test log for the results when the tests are completed, click the Successlink in the Status column, if you are running the DSA graphical user interface, ortype :x to exit the Execute Tests menu, if you are running the DSA interactivemenu, or select Diagnostic Event Log in the graphical user interface. To transferDSA Preboot collections to an external USB device, type the copy command in theDSA interactive menu.v If you are running the DSA graphical user interface (GUI), click the Success linkin the Status column.v If you are running the DSA interactive menu (CLI), type :x to exit the ExecuteTests menu; then, select completed tests to view the results.You can also send the DSA error log to IBM support to aid in diagnosing theserver problems.Automated service request (call home)This information describes the Automated service request (call home) feature.IBM provides tools that can automatically collect and send data or call IBMSupport when an error is detected. These tools can help IBM Support speed up theprocess of diagnosing problems. The following sections provide information aboutthe call home tools.IBM Electronic Service AgentThis information describes the IBM Electronic Service Agent feature to collect data.IBM Electronic Service Agent monitors, tracks, and captures system hardwareerrors and hardware and software inventory information, and reports serviceableproblems directly to IBM Support. You can also choose to collect data manually. Ituses minimal system resources, and can be downloaded from the IBM website. Formore information and to download IBM Electronic Service Agent, go tohttp://www.ibm.com/support/entry/portal/Open_service_request.IMM first failure data capture (FFDC) featureUse the information for instructions on how to use the first failure data capture tocollect the log data for system hardware errors into a file.The integrated management module (IMM) provides a first failure data capture(FFDC) feature that you can use to collect the log data for system hardware errorsinto a file, which you can send to IBM Support for problem determinationassistance. The following sections provide information about how to use this IMMfeature to generate and download the FFDC log data file. For more information onthe FFDC data download commands, see the Integrated Management Module IIUser’s Guide at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5089484.188 System x3750 M4 Types 8722 and 8733: Installation and Service Guide
