Capturing the FFDC log using the IMM Web InterfaceThis section provides information about capturing the first failure data capture(FFDC) log using the IMM Web Interface.To generate and download the first failure data capture (FFDC) log data using theIMM Web interface, complete the following steps:1. Log in to the IMM.2. From the Server and Support tab, click the Download Server Data option.3. Next, click on the Download Now button. A progress window displaysindicating that the file is being generated. It prompts you to save the file and toprovide the location in which you want the file saved to.Capturing the FFDC log using IMM CLI commandsThis section provides information about capturing the first failure data capture(FFDC) log using IMM CLI commands.To generate and download the first failure data capture (FFDC) log data usingIMM CLI commands, complete the following steps:Note: You must have an tftp or sftp server setup prior to using this procedure.1. First, set up a tftp or sftp server.2. Log in to the IMM using Telnet or SSH Server.3. At the command prompt, type ffdc generate.Note: You can also use the status command to check the progress of the filegeneration. You can use the copy command to obtain a copy of the existing logdata file and the delete command to delete the existing log data file.4. Next, type ffdc status to check the status.5. You can wait until the file is generated, or you can type ffdc copy -IP hostaddress (where host address is the IP address for the tftp or sftp server). The filewill be copied to your tftp server or sftp server.6. Type exit to exit the session when you are done.Capturing the FFDC log using IPMI commandsThis section provides information about capturing the first failure data capture(FFDC) log using IPMI commands.To generate and download the first failure data capture (FFDC) log data usingIPMI commands, complete the following steps:Note: For this procedure, you will need to use a tool such as IPMITool tocommunicate with IMM.1. From a host system, type the command: ipmitool -I lanplus -H169.254.95.118 -U USERID -P PASSW0RD raw 0x3a 0x49 0x1 (where169.254.95.118 is the IMM IP address). Make sure that you replace this IPaddress with your IP address.2. Wait 2 to 3 minutes, then type: ipmitool -I lanplus -H 169.254.95.118 -UUSERID -P PASSW0RD raw 0x3a 0x4d 0x01. If you receive a response of 01, theffdc log data is ready to download. If you do not get a response of 01, waitlonger and send this command again..3. Next, type the command: wget ftp://192.168.5.199:121/download/ffdc/*.tgz–user immftp –password imm4tw. This command downloads the ffdc file to yourlocal environment.Chapter 4. Troubleshooting 189
