Chapter 7. Solving problems 95Event/error logsThe POST error log contains the three most recent error codes and messages thatthe system generated during POST. The System Event/Error log contains allmessages that were issued during POST and all system status messages from theAdvanced Systems Management processor.To view the contents of the System Event/Error log, start the Configuration/SetupUtility program; then, select Event/Error Logs from the main menu.Diagnostic programs and error messagesThe appliance server diagnostic programs are stored in upgradable read-onlymemory (ROM) on the system board or on the IBM Enhanced Diagnostics CD thatcomes with the appliance server. These programs are the primary method of testingthe major components of your appliance server.Diagnostic error messages indicate that a problem exists; they are not intended to beused to identify a failing part. Troubleshooting and servicing of complex problems thatare indicated by error messages should be performed by trained service personnel.Sometimes the first error to occur causes additional errors. In this case, the applianceserver displays more than one error message. Always follow the suggested actioninstructions for the first error message that appears.The following sections contain the error codes that might appear in the detailed testlog and summary log when running the diagnostic programs.The error code format is as follows:fff-ttt-iii-date-cc-text messagewhere:fff is the three-digit function code that indicates the function being tested whenthe error occurred. For example, function code 089 is for the microprocessor.ttt is the three-digit failure code that indicates the exact test failure that wasencountered. (These codes are for trained service personnel and aredescribed in the Hardware Maintenance Manual.)iii is the three-digit device ID. (These codes are for trained service personneland are described in the Hardware Maintenance Manual.)date is the date that the diagnostic test was run and the error recorded.cc is the check value that is used to verify the validity of the information.text message is the diagnostic message that indicates the reason for the problem.I9990650 Power is restored.Action: No action is required. This message appears each time power is restored to theappliance server after a power loss.Other Numbers POST found an error.Action: Follow the instructions on the screen.Table 14. POST error messages.POST message Description
