Chapter 7. Solving problems 101202 System cache Aborted Test setup error: BIOS cannot access VPDinformationIf your appliance serverdoes not have the latestlevel BIOS codeinstalled, update theBIOS code to the latestlevel and run thediagnostic programagain.If the problem persists,call for service.Test setup error: Corrupt DMI BIOS. Information inBIOS is not as expectedTest setup error: No L2 cache detected onmicroprocessor socket ID xyz or BIOS setupproblem(where xyz identifies the microprocessor that iscausing the error message)1. If your applianceserver does nothave the latestlevel BIOS codeinstalled, updatethe BIOS code tothe latest level2. Run the diagnosticprogram again.3. If the problemremains, replacethe failingprocessor.If the problem persists,call for service.Test setup error: Unknown hardware problemassociated with microprocessor in socket ID xyz.(where xyz identifies the microprocessor that iscausing the error message)Failed Microprocessor in socket ID xyz(where xyz identifies the microprocessor that iscausing the error message)1. Reseat theidentifiedmicroprocessor.2. If the problemremains, replacethemicroprocessor.If the problem persists,call for service.Warning Test setup error: Cache is disabled. Use systemsetup to enable before retrying the testUse the Cache Controlchoice from theAdvanced Setup menuto enable the cache.If the problem persists,call for service.206 Diskette drive Failed Internal diskette drive bay Call for service.215 CD-ROM Failed On system board. Call for service.Aborted The CD-ROM drive is not present. Verify that the cablesare properly connectedto the CD-ROM. If theproblem persists, callfor service.217 Hard disk drive Failed BIOS drive # n (where n is the drive bay number) Call for service.Table 15. Diagnostic error messages.Code Function Result Text message Action