Chapter 7. Solving problems 97c. If you run the diagnostic programs with no mouse attached to your applianceserver, you will not be able to navigate between test categories using theNext Cat and Prev Cat. All other functions that are provided by mouse-selectable buttons are also available using the function keys.d. You can test the USB keyboard by using the regular keyboard test. Theregular mouse test can test a USB mouse. Also, you can run the USB hubtest only if there are no USB devices attached.e. You can view appliance server configuration information (such as systemconfiguration, memory contents, interrupt request (IRQ) use, direct memoryaccess (DMA) use, device drivers, and so on) by selecting Hardware Infofrom the top of the screen.When the tests have completed, you can view the test log by selecting Utility from thetop of the screen.If the diagnostic programs do not detect an error but the problem persists duringtypical appliance server operations, a software error might be the cause. If yoususpect a software problem, refer to the information that comes with the softwarepackage.Viewing the test logThe test log will not contain any information until after the diagnostic program has run.Note: If you already are running the diagnostic programs, begin with step 3.To view the test log:1. Turn on the appliance server and watch the screen.If the appliance server is on, shut down your operating system and restart theappliance server.2. When the message F2 for Diagnostics appears, press F2.If a power-on password is set, the appliance server prompts you for it. Type theappropriate password; then, press Enter.3. When the Diagnostic Programs screen appears, select Utility from the top of thescreen.4. Select View Test Log from the list that appears; then, follow the instructions onthe screen.The system maintains the test-log data while the appliance server is powered on.When you turn off the power to the appliance server, the test log is cleared.
