9.2 Clearing Paper Jams351Troubleshooting9.2.9 Folding Unit (Z and C)This section explains how to remove jammed paper from inside the folding unit (Z and C) when thisoptional unit is installed in a staple finisher (optional) or a booklet maker finisher (optional); “Paperjam at areas R5 and R11”; “Paper jam at tri-fold output tray R9 and area R10”; “Paper jam at areasR6 and R7”; “Paper jam at areas R7 and R8a/area R8b and tri-fold output tray R9”; “Paper jam at unitR17, areas R18 and R19”.Open the right cover as shown below to clear the jammed paper.● The messages displayed vary depending on the position of the paper jam.● If levers or covers are not properly set or are not completely closed, a message appears and the machine will not start. If adocument or paper is jammed in a position other than in the folding unit, another message appears. Follow the instructions toclear the jammed paper.■ Paper jam at lever R5 and knob R11The following message will be displayed if paper is jammed at lever R5 and knob R11 of the finisher.Follow the instructions below to clear the jammed paper.