Error-Code What you can do031-541 Invalid user name specified for SMB server. Tap Close, or wait for 60 seconds for the printer to recover.Check if login name (user name) is correct.031-542 TCP/IP not initialized. Tap Close, or wait for 60 seconds for the printer to recover. Wait for a while and trythe same operation again. Contact customer support if this failure is repeated.031-543 SMB server login error. Tap Close, or wait for 60 seconds for the printer to recover. Check login permittedtime with your system administrator.031-544 SMB server login error. (Expired password.) Tap Close, or wait for 60 seconds for the printer to recover.Check the password valid period with your system administrator.031-545 SMB server login error. (Password change required.) Tap Close, or wait for 60 seconds for the printer torecover. Check necessity of password change with your system administrator.031-546 SMB server login error. (Invalid user is specified.) Tap Close, or wait for 60 seconds for the printer torecover. Contact your system administrator for the destination server settings.031-547 SMB server login error. (The specified user is restricted from accessing the SMB server.) Tap Close, or waitfor 60 seconds for the printer to recover. Contact your system administrator for the destination serversettings.031-548 SMB server login error. (Logon time of SMB destination expired.) Tap Close, or wait for 60 seconds forthe printer to recover. Contact your system administrator for the destination server settings.031-549 SMB server login error. Specified user is restricted, and a null password is prohibited. Tap Close, or waitfor 60 seconds for the printer to recover. On server security settings, check access permission of nullpassword user.031-550 Append command not supported by SMB server. Tap Close, or wait for 60 seconds for the printer torecover. Check if the printer has access rights to append data to the SMB server. Check if server supportsSMB append command.031-551 Rename command not supported by SMB server. Tap Close, or wait for 60 seconds for the printer torecover. Check if the printer has access rights to rename data on the SMB server. Check if server supportsSMB append command.031-552 Job canceled. Tap Close, or wait for 60 seconds for the printer to recover. Change the file name thatalready exists on FTP server.031-574 Unable to resolve the FTP server hostname. Tap Close, or wait for 60 seconds for the printer to recover.Check DNS connection, or check if name of forwarding destination server is registered with DNS.031-575 Unable to resolve the FTP server hostname. Tap Close, or wait for 60 seconds for the printer to recover.Set DNS address, or set forwarding destination server address as IP address.031-576 Unable to connect to the FTP server. Tap Close, or wait for 60 seconds for the printer to recover. Check ifthe printer communicates with forwarding destination FTP server. For example, check connection ofEthernet cable and if the IP address of the server is correct.031-578 FTP server login error. Tap Close, or wait for 60 seconds for the printer to recover. Check if login name(user name) and password are correct.031-579 Invalid FTP subdirectory path. Tap Close, or wait for 60 seconds for the printer to recover. Check ifstorage location is correct.031-580 Failed to obtain a file or folder name of the FTP server. Tap Close, or wait for 60 seconds for the printer torecover. Check server access right.031-581 FTP scan file or folder name limit exceeded. Tap Close, or wait for 60 seconds for the printer to recover.Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.031-582 Unable to write a scan file to the FTP server location. Tap Close, or wait for 60 seconds for the printer torecover. Check if the file name you specified can be created in storage location. Check if storage location hasfree space.Understanding Printer Messages 453
