Action Yes No6 Replace the drum cartridges.a Replace the drum cartridges. See "Replacing the Drum Cartridges."b After you replace the drum cartridges, click Chart Print on theDiagnosis tab.c Click 4 Colors Configuration Chart.The task is complete. Contact Dell.The 4 Colors Configuration Chart is printed.Does this solve your problem?Streaks appear on the outputAction Yes No1 The toner cartridges may be low or need to be replaced. Confirm theamount of toner left in each toner cartridge.a Check the toner level in the Status tab in the Status Monitor.The task is complete. Go to action 2.b Replace the toner cartridges as necessary.Does this solve your problem?2 If you are using non-Dell brand toner cartridges, enable the Non-DellToner option.a Launch the Tool Box, and click Service Tools on the PrinterMaintenance tab.The task is complete. Go to action 3.b Ensure that the On check box under Non-Dell Toner is selected.Does this solve your problem?3 Replace the drum cartridges.a Replace the drum cartridges. See "Replacing the Drum Cartridges."b After you replace the drum cartridges, click Chart Print on theDiagnosis tab.c Click 4 Colors Configuration Chart.The task is complete. Contact Dell.The 4 Colors Configuration Chart is printed.Does this solve your problem?Troubleshooting Guide 537
