Problem ActionPrint media misfeeds or multiple feeds Ensure that the print media you are using meets the specifications for your printer.occur. See "Supported Paper Types" for more information.Fan the print media before loading it.Ensure that the print media is loaded correctly.Ensure that the width and length guides of the print media sources are adjustedcorrectly.Ensure that tray1, the optional 550-sheet feeder (tray2), or the multi-purposefeeder (MPF) unit is securely inserted.Do not overload tray1, the optional 550-sheet feeder, or the MPF.Do not force print media into the MPF when you load it; otherwise, it may skew orbuckle.Ensure that the print media is not curled.Face the recommended print side up. See "Loading Print Media in Tray1 and theOptional 550-Sheet Feeder" for more information.Turn the print media over or around and try printing again to see if feedingimproves.Do not mix print media types.Do not mix reams of print media.Remove the top and bottom curled sheets of a ream before loading the printmedia.Load print media only when tray1, the optional 550-sheet feeder, or the MPF isempty.Wipe the retard rollers in tray1, the optional 550-sheet feeder, or the MPF with acloth moistened with water.The envelope is creased after printed. Make sure that the envelope is loaded in the MPF as instructed in "Loading anEnvelope in the MPF."Page breaks in unexpected places. Increase the value for Time-Out using the operator panel, the Tool Box, or Dell™Printer Configuration Web Tool.Print media does not stack neatly in the Turn the print media stack over in tray1 or the MPF.output tray.Printing takes time when printing from theDell Document Hub.Set Print Mode to High Speed in the printer menu. See "Print Mode" formore information.Cannot print from tray1 or the optional 550- Load the print media into the MPF.sheet feeder because the print media intray1 or the optional 550-sheet feeder iscurled.Print Quality ProblemsNOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell PrinterConfiguration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."• The output is too light• Toner smears or print comes off• Random spots/Blurred images• The entire output is blankTroubleshooting Guide532
