8TroubleshootingGeneral TroubleshootingThis section contains procedures to help you locate and resolve problems. Resolve some problems bysimply restarting the printer.Printer Does Not Power OnSolutionsProbable CausesAt the printer control panel, press the Power/Wakebutton. For details, refer to Power Options.The power switch is not turned on.Power off the printer, and plug the power cord securelyinto the outlet.The power cord is not plugged into the outlet correctly.Power off the printer, then unplug the power cord andwait 30 seconds. Plug the power cord into the outlet se-curely, then press the Power/Wake button.The printer requires a full reset.Something is wrong with the outlet connected to theprinter. • Plug another electrical appliance into the outlet andcheck if it operates properly.• Try a different outlet.Use a power source with the specifications listed in theElectrical SpecificationsThe printer is connected to an outlet with a voltage orfrequency that does not match the printer specifications.CautionPlug the three-wire cord with grounding prong directly into a grounded AC outlet.8-1Xerox® VersaLink® B405 Multifunction PrinterUser Guide