Troubleshooting Paper JamsMultiple Sheets Pulled TogetherSolutionsProbable CausesRemove some of the paper. Do not load paper above the maximumfill line.The paper tray is too full.Remove the paper, align the edges, and then reload the paper.The edges of the paper are not even.Remove the paper from the paper tray. Load new, dry paper into thetray.The paper is moist from humidity.Load a new ream of paper.Too much static electricity is present.Use only Xerox®-approved paper. For details, refer to Supported Paper.Using unsupported paper.Humidity is too high for coated paper. • Feed paper one sheet at a time.• Try loading paper in the Bypass tray.With a clean, lint-free cloth moistened with water, wipe the feed rollersuntil they are clean. For details, refer to Cleaning the Printer.The feed rollers are dirty.Load the tray with only one type and size of paper.Tray is loaded with mixed paper.Paper MisfeedsSolutionsProbable CausesRemove the misfed paper and reposition it properly inthe tray.Adjust the paper guides in the tray to match the size ofthe paper.The paper is not correctly positioned in the tray.Remove some of the paper. Do not load paper past thefill line.The paper tray is too full.Adjust the paper guides in the tray to match the size ofthe paper.The paper guides are not correctly adjusted to the papersize.Remove the paper, smooth it out, and reload it. If it stillmisfeeds, do not use that paper.The tray contains warped or wrinkled paper.Remove the moist paper and replace it with new, drypaper.The paper is moist from humidity.Use only Xerox approved paper. For details, refer toSupported Paper.Using paper of the wrong size, thickness, or type.Xerox® VersaLink® B405 Multifunction Printer8-18User GuideTroubleshooting
