SolutionsSymptomsThere is debris on the document glass. When scanning,the paper from the document feeder passes over thedebris creating lines or streaks. Clean all glass surfaceswith a lint-free cloth.Lines or streaks present in copies only made from thedocument feeder.There is debris on the document glass. When scanning,the debris creates a spot on the image. Clean all glasssurfaces with a lint-free cloth.Spots present in copies taken from the document glass.Turn on Background Suppression.The reverse side of the original is showing on the copyor scan.To lighten, darken, or adjust contrast, use the ImageQuality settings.Image is too light or too dark.If the problem persists, for online support information, go to www.xerox.com/office/VLB405support.Fax ProblemsNoteIf the printer cannot send and receive faxes, make sure that you are connected to an approved analogtelephone line. The fax cannot send or receive when connected to a digital phone line.If you cannot send or receive faxes correctly, refer to the following tables.Problems Sending FaxesSolutionsCausesSymptomsUse the document glass to send thefax.The document is too thick, too thin,or too small.The document is not scanned usingthe document feeder.Adjust the document feeder guidesto fit the width of the document.The document feeder guides are notadjusted to the width of the docu-ment.The document is scanned at anangle.8-25Xerox® VersaLink® B405 Multifunction PrinterUser GuideTroubleshooting
