SolutionsCausesSymptomsPosition the document correctly.The document is positioned incor-rectly.The fax received by the recipient isblurry.Clean the document glass.The document glass is dirty.Adjust the resolution.The text in the document is too light.Verify that the telephone line isworking, then send the fax again.There is a problem with the tele-phone connection.Make a copy to verify that yourprinter is operating correctly. If thecopy was printed correctly, have therecipient verify the condition of thereceiving fax machine.There is a problem with the fax ma-chine of the caller.The document was loaded incor-rectly.The fax received by the recipient isblank. • Document feeder: Place the origin-al document face up.• Document glass: Place the origin-al document face down.Verify the fax number.The fax number is wrong.Fax was not transmitted.Verify the telephone connection. Ifit is disconnected, connect it.The telephone line is connected incor-rectly.Contact the recipient.There is a problem with the fax ma-chine of the recipient.Verify that the fax is installed andenabled.The fax is not installed or is not en-abled.If the problem persists, for online support information, go to www.xerox.com/office/VLB405support.Problems Receiving FaxesSolutionsCausesSymptomsVerify that the printer can makeclean copies. If it can, have the callersend the fax again.There is a problem with the tele-phone connection or with the faxmachine of the caller.The received fax is blank.Contact the sender.The sender loaded the pages incor-rectly.Xerox® VersaLink® B405 Multifunction Printer8-26User GuideTroubleshooting
