CautionSome paper and other media types can cause poor output quality, increased paper jams, or damageyour printer. Do not use the following:• Rough or porous paper• Inkjet paper• Non-laser glossy or coated paper• Paper that has been photocopied• Paper that has been folded or wrinkled• Paper with cutouts or perforations• Stapled paper• Envelopes with windows, metal clasps, side seams, or adhesives with release strips• Padded envelopes• Plastic media• Transparencies• Ensure the paper type selected in your print driver matches the paper type on which you are printing.• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selectedin the print driver.• Store your paper and other media properly for optimum print quality. For details, refer to PaperStorage Guidelines.Solving Print-Quality ProblemsWhen the print quality is poor, select the closest symptom from the following table and refer to thecorresponding solution to correct the problem. You can also print a Demonstration Print page to moreprecisely determine the print-quality problem. For details, refer to Information Pages.If the print quality does not improve after performing the appropriate action, contact your Xeroxrepresentative.NoteTo maintain print quality, the toner cartridge is designed to provide a warning message when the tonerlevel is low. When the toner cartridge reaches this level, a warning message appears. When the tonercartridge is empty, another message prompts you to replace the toner cartridge. The printer stopsprinting until you install a new toner cartridge.SolutionsSymptomThe output is too light. • To check the toner level, check the control panel, usethe print driver, or the Embedded Web Server. If thetoner cartridge is near empty, replace it.• Verify that the toner cartridge is approved for use inthis printer, and replace it as needed. For best results,use a genuine Xerox toner cartridge.• Replace the paper with a recommended size andtype, and confirm that your printer and print driversettings are correct.8-21Xerox® VersaLink® B405 Multifunction PrinterUser GuideTroubleshooting
