| Contents | viiiAccessories with Your System............................................................................. 207Using the VCC22 Video Conferencing Cameras.............................................................................................207Controlling VCC22 Camera................................................................................................................. 207Configuring Multi-Camera Default Layout..........................................................................................207Adjusting the Camera Layout During a Call....................................................................................... 208Using the CPW90-BT Bluetooth Wireless Microphones with VCS................................................................209Registering CPW90-BT with VCS.......................................................................................................209Deregistering CPW90 from VCS......................................................................................................... 209Viewing the Information of Bluetooth Wireless Microphones............................................................ 210Finding the Registered CPW90-BT..................................................................................................... 210Using CTP20.....................................................................................................................................................210Wired Connection to CTP20................................................................................................................ 210Wireless Connection to CTP20............................................................................................................ 210Using Multiple CTP20s for Collaboration........................................................................................... 211Using VCM34...................................................................................................................................................211System Maintenance............................................................................................. 211Exporting or Importing Configuration Files.................................................................................................... 212Exporting BIN Files from the System................................................................................................. 212Importing BIN Files to the System......................................................................................................212Rebooting the System.......................................................................................................................................212Resetting the SD Card......................................................................................................................................212Resetting the System........................................................................................................................................ 213Resetting the System via Configuration Methods................................................................................213Resetting the System by using Reset Button....................................................................................... 213Resetting VP59 by REDIAL key......................................................................................................... 214Exporting Log Files..........................................................................................................................................214Setting the Severity Level of the Local log.........................................................................................214Setting Severity Level of the Module log............................................................................................215Exporting the Log Files to a Local PC................................................................................................215Exporting the Log Files to a USB Flash Drive................................................................................... 216Exporting the Log Files to a Syslog Server.........................................................................................216Capturing Packets............................................................................................................................................. 217Capturing the Packets via Web User Interface.................................................................................... 217Capturing the Packets via Remote Control..........................................................................................220Capturing the Packets via Ethernet Software.......................................................................................220System Firmware.............................................................................................................................................. 220Upgrading the Firmware.......................................................................................................................221Viewing Multipoint License Status.................................................................................................................. 221Viewing the Device Type................................................................................................................................. 222Troubleshooting..................................................................................................... 223General Issues................................................................................................................................................... 223Call Issues......................................................................................................................................................... 224Audio Issues......................................................................................................................................................225Video Issues...................................................................................................................................................... 226Placing a Test Call............................................................................................................................................227System Diagnostics...........................................................................................................................................227Diagnosing the Audio...........................................................................................................................228Diagnosing the Camera........................................................................................................................ 228Diagnosing the Network.......................................................................................................................228System Status.................................................................................................................................................... 229