Solving printing problemsMultiple-language PDFs do not printThe documents contain unavailable fonts.1 Open the document you want to print in Adobe Acrobat.2 Click the printer icon.The Print dialog appears.3 Select Print as image.4 Click OK.Jobs do not printThese are possible solutions. Try one or more of the following:MAKE SURE THE PRINTER IS READY TO PRINTMake sure Ready or Power Saver appears on the display before sending a job to print.CHECK TO SEE IF THE STANDARD EXIT BIN IS FULLRemove the stack of paper from the standard exit bin.CHECK TO SEE IF THE PAPER TRAY IS EMPTYLoad paper in the tray.MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED• Verify that you are using the correct printer software.• If you are using a USB port, make sure you are running a supported operating system and using compatibleprinter software.MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING• Make sure the internal print server is properly installed and that the printer is connected to the network.• Print a network setup page and check that the status shows Connected. If the status is Not Connected, checkthe network cables, and then try printing the network setup page again. Contact your system support personto make sure the network is functioning correctly.MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLEMAKE SURE PRINTER CABLES ARE SECURELY CONNECTEDCheck the cable connections to the printer and print server to make sure they are secure.For more information, see the setup documentation that came with the printer.Troubleshooting267
