CHECK THE PAPER TEXTURE SETTINGFrom the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in thetray.Toner specksThese are possible solutions. Try one or more of the following:THE TONER CARTRIDGE MAY BE DEFECTIVEReplace the toner cartridge.THERE IS TONER IN THE PAPER PATHContact Customer Support.Transparency print quality is poorTry one or more of the following:CHECK THE TRANSPARENCIESUse only transparencies that meet the printer specifications.CHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel Paper menu, check the Paper Type setting.2 Before sending the job to print, specify the correct type setting:• For Windows users, specify the type from Print Properties.• For Macintosh users, specify the type from the Print dialog.Troubleshooting292