15 Problem Solving386E-mail ServicesThis section explains what to do when a problem occurs while using E-mail Print, MailNotice Service, Internet Fax, or Scan to E-mail feature.TroubleshootingThe possible causes, confirmation methods, and actions are as follows.Problem Confirmation Method ActionCannot receive e-mail.(E-mail Print, Internet Fax)Check if the E-mail addressof the machine is set.Set the E-mail address of themachine.Check if [Receive E-mail] isactivated.Activate [Receive E-mail].Check if the SMTP Server IPAddress or POP3 Server IPAddress is set correctly.Set the SMTP Server IPAddress or POP3 Server IPAddress.Check if the POP3 ServerLogin Name or POP3 ServerPassword is set correctly.Set the POP3 Server LoginName or POP3 ServerPassword.Use CentreWare InternetServices to check if [EnterRejected Domain Names] isselected in [Domain Filtering]and your domain is includedin the list of rejected domainnames.Set [Domain Filtering] to [Off].Or remove your domainname from the list of rejecteddomain names.Check if your SMTP or POP3server functions correctly.Check your SMTP or POP3server.Cannot send e-mail.(E-mail Notification Service,Internet Fax, Scan to E-mail)Check if the E-mail addressof the machine is set.Set the E-mail address of themachine.Check if [E-mail NotificationService] is activated.Activate [E-mail NotificationService].Check if [Send E-mail] isactivated.Activate [Send E-mail].Check if the SMTP Server IPAddress or POP3 Server IPAddress is set correctly.Set the SMTP Server IPAddress or POP3 Server IPAddress.Use CentreWare InternetServices to check if the E-mail Notification Servicesettings are set correctly.Set the E-mail NotificationService settings.Use CentreWare InternetServices to check if therecipient e-mail addressesare set correctly.Set the recipient e-mailaddresses.Check if your SMTP or POP3server functions correctly.Check your SMTP or POP3server.
