15 Problem Solving418 Xerox WorkCentre 7132 User Guide027-502 Unable to login to the POP3 server when using the POP3 protocol. Check fromCentreWare Internet Services to see if the user name and password used forthe POP3 server are set correctly.027-547 An SMB protocol error occurred. Prohibited characters were detected in thespecified domain name. Check the domain name, and that the correct domainname is set on the machine. Check the domain by:1. Select [System Settings] > [Network Settings] > [Remote AuthenticationServer/Directory Service] > [SMB Server Settings] in System Administratormode.2. Select the corresponding SMB server and check the domain name.027-548 An SMB protocol error occurred. Prohibited characters were detected in thespecified user name. Check the user name settings.027-549 An SMB protocol error occurred. Perform the same operation again. Contact theXerox Welcome Center if the problem persists.027-564 An SMB protocol error occurred. The SMB server cannot be found. Check thatthe authentication server and the machine can communicate across thenetwork. For example, check the following:• Check the network cable connections.• Check the TCP/IP settings.• Check the port settings; port 137 (UDP), port 138 (UDP), port 139 (TCP).027-565 An SMB protocol error occurred. Perform the same operation again. Contact theXerox Welcome Center if the problem persists.027-566 An SMB protocol error occurred. SMB (TCP/IP) is not activated. UsingCentreWare Internet Services, open the [Port Status] window in the [Properties]tab, and check that TCP/IP for SMB is enabled.027-572027-573027-574027-576027-578An SMB protocol error occurred. Perform the same operation again. Contact theXerox Welcome Center if the problem persists.027-584 An SMB protocol error occurred. The SMB server is operating in share securitymode. The SMB server is probably set on an Windows 95, Windows 98, orWindows ME OS. Set the SMB server on an OS other than Windows 95,Windows 98, or Windows ME.027-585 An SMB protocol error occurred. Login prohibited time interval. Check allowedlogin time with the System Administrator.027-586 An SMB protocol error occurred. The password valid interval has expired.Obtain a valid password from the System Administrator.027-587 An SMB protocol error occurred. The password change interval has expired.Login on Windows, and change the password. Ask the System Administrator tochange the change interval settings to avoid being prompted the next time youlogin.Code Description and RemedyDownloaded From ManualsPrinter.com Manuals