Eaton Network-M3 User Manual

SettingsContextual help of the web interface – 148Card wrong timestamp leads to "Full acquisition has failed" error message on SoftwareSymptoms:IPP/IPM shows the error message "The full data acquisition has failed" even if the credentials are correct.Possible cause:The Network module timestamp is not correct.Probably the MQTT certificate is not valid at Network module date.Action:Set the right date, time and timezone. If possible, use a NTP server, refer to Contextualhelp>>>Settings>>>General>>>System details>>>Time & date settings section.3.7.9.8.1 For other issues3.7.9.9 Save and RestoreSRR section Settings ExampleCertificate issuer configuration certificateSettings country String: refer to default settingsan possible parameters forconstraints.state String: refer to default settingsan possible parameters forconstraints.location String: refer to default settingsan possible parameters forconstraints.organizationName String: refer to default settingsan possible parameters forconstraints.organizationUnit String: refer to default settingsan possible parameters forconstraints.contact String: refer to default settingsan possible parameters forconstraints.Local certificate (mqtt) mqtt certificateDataca *trustedClient *For details on other issues, see the Troubleshooting section.