Eaton Network-M3 User Manual

The Network Module fails to boot after upgrading the firmwareTroubleshooting – 293•••8.10.2.2 Get Alarm Log Backup:curl --location --request GET 'https://{{domain}}/rest/mbdetnrs/1.0/alarmService/actions/downloadBackup' \--header 'Authorization: Bearer {{access_token}}'8.11 The Network Module fails to boot after upgrading thefirmware8.11.1 Possible Cause1- The IP address has changed.2- The Network module LED shows solid red after the upgrade.3- The first boot after the upgrade takes a longer time.Note: If the application is corrupt, due to an interruption while flashing the firmware for example, the boot will be done on previousfirmware.8.11.2 Action1- Recover the IP address and connect to the card.2- Reset the Network module by using the Restart button on the front panel.3- Wait until the Network module LED shows flashing green.Refer to Installing the Network Management Module>>>Accessing the Network Module>>>Finding and setting the IP addresssection.8.12 Web user interface is not up to date after a FW upgrade8.12.1 SymptomAfter an upgrade:The Web interface is not up to dateNew features of the new FW are not displayedAn infinite spinner is displayed on a tile8.12.1.1 Possible causesThe browser is displaying the Web interface through the cache that contains previous FW data.8.12.1.2 ActionEmpty the cache of your browser using F5 or CTRL+F5.

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