3Com 3105 ATTENDANT CONSOLE manuals
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Conventions
- Related Documentation
- GETTING STARTED
- Initial Voice Mailbox Setup
- Additional Information Sources
- Telephone Buttons and Controls
- Access Buttons
- Feature Options
- feature code overview
- using feature codes
- Display Panel Backlit
- BASIC TELEPHONE OPERATION
- Answering a Call
- Making Internal Calls
- Class of Service Override
- Controlling the Volume
- Using the Hands Free Feature
- Music on Hold
- Attended Transfer
- Muting Calls
- Activating Do Not Disturb
- FEATURE CODES
- STANDARD FEATURES
- Viewing the User Directory
- Setting up a Conference Call
- Setting up an Announced Conference
- Dropping Conference Recipients
- Transferring Your Telephone Settings to Another Phone
- Forwarding Calls to Voice Mail
- Call Waiting
- Configuring Personal Speed Dial Numbers
- Dialing Personal Speed Dial Numbers
- Call Forwarding
- Call Forward Busy Line
- Customer Accounting and Billing Code
- Broadcasting a Group
- Call Pickup Group
- Monitoring a Call
- Barging In
- Remote Call Forward
- Hunt Group Types
- Logging In to a Hunt Group
- Hunt Group Interaction With Other Features
- ACD Groups
- ACD Group Types
- Logging In to an ACD Group
- Viewing ACD Group Membership and Status
- Emergency Telephone Number Dialing Service
- USING THE VCX USER INTERFACE
- VCX User Interface Overview
- Enabling Call Forwarding
- Configuring a Call Coverage Point
- Enabling Bridged Extensions
- Bridged Line Interaction with Other Features
- Personal Speed Dial Access Buttons
- ATTENDANT CONSOLE
- Printing Labels
- TELEPHONE INSTALLATION AND MAINTENANCE
- Installing the 3102 Telephone Label Plate
- Attaching and Adjusting the Articulating Support Bracket
- Opening the 3105 Attendant Console Label Cover
- Swapping Telephones
3105 ATTENDANT CONSOLE
Table of contents
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- How to Use This Guide
- Conventions
- Documentation
- Setting Up Your Password and Voice Mail for the First Time
- NBX NetSet Utility
- Navigation and Shortcut Icons in the NBX NetSet Utility
- Telephone Buttons and Controls
- Programmable Access Buttons
- Status Lights for System Appearance Buttons
- Status Icons
- NBX Messaging Components
- Changing Your Password
- Changing Your Name Announcement and Personal Greeting
- Message Indicators
- LIstening from Your NBX Telephone
- Managing Your Messages
- Replying to a Message
- Forwarding a Message
- Creating and Sending a Message
- Creating Personal Voice Mail Group Lists
- Modifying or Deleting Groups
- Marking a Message as Private or Urgent
- Other Ways to Manage Your Voice Mail Messages
- Phantom Mailbox
- Answering a Call
- Using the NBX Telephone Display Panel
- Tips on Using the Lists
- More Ways to Dial a Call
- Redialing a Call
- Putting a Call on Hold
- More Than One Call
- Transferring a Call
- Announced (Screened) Transfer
- Establishing a Conference Call
- Disconnecting the Last Person That You Called
- Setting the Volume
- Guidelines About Features on NBX Telephones
- Personal Speed Dials
- System-wide Speed Dials
- Printing Speed Dial Lists and Labels
- Off-Site Notification
- Do Not Disturb
- Preventing Unauthorized Use of Your Telephone
- Telephone Locking
- Class of Service Override
- Using a Headset
- General Headset Instructions
- Returning to the Headset After a Long Delay
- Listening to Your Messages in Your E-mail or Browser
- Internal and External Caller ID
- Call Pickup
- Directed Call Pickup on a Specific Telephone
- Hunt Groups
- Calling Groups
- Call Park
- Paging
- Dialing a Call to a Remote Office
- Using Site Codes
- Bridged Extensions
- Using Pulse Dialing
- Additional Applications
- NBX Attendant Console
- Attendant Console Labels
- Complement Attendant Software
- Managing Calls
- Connecting the Telephone
- Installing the 3102 Telephone Label Plate
- Attaching and Adjusting the 1102/2101/2102 Support Bracket
- Wall-Mount Position
- Security Wall-Mount Bracket
- Cleaning Your Telephone
- Special Case: One-Touch Speed Dials
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- How to Use This Guide
- Documentation
- Comments on the Documentation
- Setting Up Your Password and Voice Mail for the First Time
- NBX NetSet Utility
- Starting the NBX NetSet Utility
- Quick Reference Guides
- Telephone Buttons and Controls
- Programmable Access Buttons
- Status Lights for System Appearance Buttons
- NBX Messaging Components
- Important Considerations
- Security Tips
- Listening to NBX Messages
- Listening from Your Computer
- Managing Your Messages
- Information About Your Messages
- Forwarding a Message
- Creating and Sending a Message
- Using Voice Mail Group Lists
- Modifying or Deleting Personal Groups
- Marking a Message as Private or Urgent
- Other Ways to Manage Your Voice Mail Messages
- Phantom Mailbox
- Answering a Call
- Caller ID
- Dialing a Call
- Forwarding Incoming Calls
- Setting Call Forward from the NetSet Utility
- Call Forward Precedence
- Putting a Call on Hold
- Transferring a Call
- Direct Mail Transfer
- Disconnecting the Last Person That You Called
- More About Conference Calls
- Guidelines About Features on NBX Telephones
- Ringer Tones
- Personal Speed Dials
- System-wide Speed Dials
- Printing Speed Dial Lists
- Printing Labels
- Managing Off-site Notification Using the Telephone
- Do Not Disturb
- Preventing Unauthorized Use of Your Telephone
- Call Permissions
- Using a Headset
- Returning to the Headset After a Long Delay
- Using Hands Free Active on Intercom
- Listening to Your Messages in Your E-mail
- Internal and External Caller ID
- Calling Line Identity Restriction (CLIR)
- Call Pickup
- Group Call Pickup
- Automatic Call Distribution
- Hunt Groups
- Calling Groups
- Supervisory Monitoring
- Whisper
- Barge-In
- Call Park
- Paging
- Paging the System
- Configurable Operators
- Configuring the Operators
- Using Message Waiting Indicator to Telephone
- Deleting MWI Messages
- Dialing a Call to a Remote Office
- Using Site Codes
- Bridged Extensions
- Delayed Ringing
- Additional Applications
- NBX Tones
- Feature Codes with 3Com Telephones
- Com Business Telephone
- Com Attendant Console
- Attendant Console Labels
- Complement Attendant Software
- Managing Calls
- Connecting the Telephone
- Installing the 3102 Telephone Label Plate
- Attaching and Adjusting the Fixed Support Bracket
- Wall-Mount Position
- Security Wall-Mount Bracket
- Moving Your Telephone
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- How to Use This Guide
- Documentation
- Comments on the Documentation
- Setting Up Your Password and Voice Mail for the First Time
- NBX NetSet Utility
- Starting the NBX NetSet Utility
- Quick Reference Guides
- Telephone Buttons and Controls
- Programmable Access Buttons
- Status Lights for System Appearance Buttons
- Status Icons
- NBX Messaging Components
- Important Considerations
- Security Tips
- Listening to NBX Messages
- Listening from Your Computer
- Managing Your Messages
- Information About Your Messages
- Forwarding a Message
- Creating and Sending a Message
- Using Voice Mail Group Lists
- Modifying or Deleting Personal Groups
- Marking a Message as Private or Urgent
- Other Ways to Manage Your Voice Mail Messages
- Phantom Mailbox
- Answering a Call
- Caller ID
- Using the 3Com Telephone Display Panel
- Tips on Using the Lists
- An Internal Call
- Call Coverage Points
- Setting Call Forward from the NetSet Utility
- Call Forward Precedence
- Dialing Another Call
- Transferring a Call
- Announced (Screened) Transfer
- Direct Mail Transfer
- Disconnecting the Last Person That You Called
- Setting the Volume
- Guidelines About Features on NBX Telephones
- Ringer Tones
- Personal Speed Dials
- System-wide Speed Dials
- Printing Speed Dial Lists
- Off-Site Notification
- Managing Off-site Notification Using the Telephone
- Preventing Unauthorized Use of Your Telephone
- Call Permissions
- Using a Headset
- Returning to the Headset After a Long Delay
- Listening to Your Messages in Your E-mail
- Internal and External Caller ID
- Calling Line Identity Restriction (CLIR)
- Call Pickup
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
- Hunt Groups
- Calling Groups
- Group Membership
- Monitor
- Whisper
- Change Agent
- Paging
- Paging Zones
- Configurable Operators
- Using Message Waiting Indicator to Telephone
- Retrieving an MWI Message
- Cancelling an MWI Message
- Dialing a Call to a Remote Office
- Bridged Extensions
- Using Pulse Dialing
- Additional Applications
- NBX Tones
- Feature Codes with 3Com Telephones
- Com Basic Telephone
- Com Attendant Console
- Attendant Console Labels
- Complement Attendant Software
- Managing Calls
- Connecting the Telephone
- Attaching and Adjusting the Articulating Support Bracket
- Attaching and Adjusting the Fixed Support Bracket
- Wall-Mount Position
- Security Wall-Mount Bracket
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- How to Use This Guide
- Documentation
- Setting Up Your Password and Voice Mail for the First Time
- NBX NetSet Utility
- Starting the NBX NetSet Utility
- Navigating the NBX NetSet Utility
- Telephone Buttons and Controls
- Programmable Access Buttons
- Status Lights for Access Buttons
- Display Panel Contrast
- Features
- NBX Messaging Components
- Changing Your Password
- Security Tips
- Listening to NBX Messages
- Listening from Your Computer
- Managing Your Messages
- Replying to a Message
- Creating and Sending a Message
- Using Voice Mail Group Lists
- Modifying or Deleting Personal Groups
- Marking a Message as Private or Urgent
- Other Ways to Manage Your Voice Mail Messages
- Phantom Mailbox
- Answering a Call
- Caller ID
- Dialing a Call
- Redialing a Call
- Setting Call Forward from the Telephone
- Setting Call Forward from the NBX NetSet Utility
- Call Forward Precedence
- Putting a Call on Hold
- Transferring a Call
- Direct Mail Transfer
- Disconnecting the Last Person That You Called
- Initiating Camp On With Call Transfer
- Using Automatic Callback
- Initiating Automatic Callback
- Setting the Volume
- Guidelines About Features on NBX Telephones
- Ringer Tones
- Button Mapping Notes
- Speed Dials
- System-wide Speed Dials
- Special Case: One-Touch Speed Dials
- Printing Speed Dial Lists
- Off-Site Notification
- Managing Off-site Notification Using the Telephone
- Preventing Unauthorized Use of Your Telephone
- Call Permissions
- Using a Headset
- Returning to the Headset After a Long Delay
- Listening to Your Messages in Your E-mail
- Internal and External Caller ID
- Calling Line Identity Restriction (CLIR)
- Call Pickup
- Directed Call Pickup on a Specific Telephone
- Automatic Call Distribution
- Hunt Groups
- Calling Groups
- Group Membership
- Supervisory Monitoring Terminology
- Monitor
- Barge-In
- More About Supervisory Monitoring
- Starting a WhisperPage Session
- More About Whisper
- Paging
- Paging the System
- Configurable Operators
- Configuring the Operators
- Using Message Waiting Indicator to Telephone
- Deleting MWI Messages
- Cancelling an MWI Message
- Using Site Codes
- Bridged Extensions
- Delayed Ringing
- Additional Applications
- NBX Tones
- Feature Codes with 3Com Telephones
- Com Manager's Telephone
- Com Attendant Console
- Attendant Console Labels
- Complement Attendant Software
- Managing Calls
- Connecting the Telephone
- Attaching and Adjusting the Articulating Support Bracket
- Moving Your Telephone
3105 ATTENDANT CONSOLE
Table of contents
- Conventions
- Related Documentation
- Comments
- VCX Telephone Overview
- Initial Voice Mailbox Setup
- Buttons and Controls
- Access Buttons
- Line Status Lights
- Status Lights
- VCX Attendant Console
- Printing Labels
- Attendant Console Status Lights
- Complement Attendant Software
- Logging In to Your Telephone
- Changing Your Password
- Answering a Call
- Redialing a Call
- Making a Call to a Remote Office
- Class of Service Override
- Terminating Calls
- Controlling the Volume
- Using the Hands Free Feature
- Music on Hold
- Answering a New Call While on a Call Transferring a Call
- Muting Calls
- Feature Code Overview
- Feature Codes
- Viewing the Call History
- Viewing the User Directory
- Controlling Caller ID
- Setting up a Conference Call
- Transferring Your Phone Settings to Another Phone Forwarding Calls to Voice Mail
- Transferring a Call to Another User's Voice Mail
- Call Waiting
- Configuring Speed Dial Numbers
- Dialing Speed Dial Numbers
- Call Forwarding
- Call Forward Ring No Answer
- Call Forward Busy Line
- Directed Call Pickup
- Silent Monitor and Barge In
- Monitoring a Call
- Remote Call Forward
- Hunt Groups
- Hunt Group Types
- Logging In to a Hunt Group
- Hunt Group Interaction With Other Features
- Viewing Hunt Group Membership and Status
- Accessing the VCX User Interface
- VCX User Interface Overview
- Enable Call Forwarding
- Configuring a Call Coverage Point
- Enabling Bridged Extensions
- Bridged Line Interaction with Other Features
- Do Not Disturb and Bridged Line Calls
- Hands Free and Bridged Line Calls
- Call Transfer, Call Conferencing, and Bridged Line Calls
- Call Park and Bridged Line Calls
- Hunt Groups and Bridged Line Calls
- Connecting the Telephone
- Installing the 3102 Telephone Label Plate
- Attaching and Adjusting the Support Bracket
- Wall-Mount Position
- Security Wall-Mount Bracket
- Moving Your Telephone
- Troubleshooting Problems
3105 ATTENDANT CONSOLE
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- How to Use This Guide
- Documentation
- Comments on the Documentation
- Setting Up Your Password and Voice Mail for the First Time
- NBX NetSet Utility
- Starting the NBX NetSet Utility
- Quick Reference Guides
- Telephone Buttons and Controls
- Hook Switch Features
- NBX Messaging Components
- Important Considerations
- Security Tips
- Listening to NBX Messages
- Listening from Your Computer
- Managing Your Messages
- Information About Your Messages
- Forwarding a Message
- Creating and Sending a Message
- Using Voice Mail Group Lists
- Modifying or Deleting Personal Groups
- Marking a Message as Private or Urgent
- Other Ways to Manage Your Voice Mail Messages
- Phantom Mailbox
- Answering a Call
- Dialing a Call
- Call Coverage Points
- Setting Call Forward from the NetSet Utility
- Putting a Call on Hold
- Announced (Screened) Transfer
- Establishing a Conference Call
- Disconnecting the Last Person That You Called
- Guidelines About Features on NBX Telephones
- Ringer Tones
- System-wide Speed Dials
- Printing Speed Dial Lists
- Managing Off-site Notification Using the Telephone
- Preventing Unauthorized Use of Your Telephone
- Call Permissions
- Using a Headset
- Returning to the Headset After a Long Delay
- Listening to Your Messages in Your E-mail
- Account (Billing) Codes
- Caller ID
- Call Pickup
- Directed Call Pickup on a Specific Telephone
- Automatic Call Distribution
- Hunt Groups
- Calling Groups
- Call Park
- Paging
- Paging the System
- Paging Zones
- Configurable Operators
- Using Message Waiting Indicator to Telephone
- Retrieving an MWI Message
- Using Site Codes
- Using Pulse Dialing
- Additional Applications
- NBX Tones
- Feature Codes with 3Com Telephones
- Com Entry Telephone
- Connecting the Telephone
- Attaching the 3100 Support Bracket
- Wall-Mount Position
- Cleaning Your Telephone
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