Chapter 1414-332. When the WINS Configuration screen reappears, make sure that the Scope ID field is empty, and then press [OK].3. Turn the main power switch OFF and then ON to restart this machine.4. Execute the Ping command 60 sec after power-on to check if the host responds it.14.3.4.1.2 Ping Failure: When executing Ping command, message "No response from the host" appears due to Ethernetdriver configuration error0021-1616imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1 (CUSTOM) / imagePRESS C1+ (Printer) / imagePRESS C1+[ Case in the field ]DescriptionIn the field, there was a case where this machine failed to detect the Ethernet driver automatically, and therefore, did not execute the Ping command.Field Remedy1. Obtain the following 2 pieces of information from a system manager of the user.- Communication Mode: full duplex/half duplex- Ethernet Type: 10 BASE-T/100BASE-TX2. Additional Functions > System Settings > Network Settings > Ethernet Driver Settings > Auto Detect > OFF > make a selection to "Communication Mode"and "Ethernet Type" > OK.3. Turn the main power switch OFF/ON to restart this machine.4. Execute the Ping command 60 sec after power-on to check if the host responds it.14.3.5 Jam (Main Unit)14.3.5.1 010A Jam Code occurs when using B5-size paper: Paper feed roller of right door assembly lacks pressure 0017-4253imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1 (CUSTOM) / imagePRESS C1+ (Printer) / imagePRESS C1+[ Inspected by Canon Inc. ]DescriptionSince the right door assembly warped slightly, the paper feed roller mounted on the assembly lacked pressure, causing a paper feeding problem whenperforming a copy job with B5-size paper in use. This resulted in the jam code "010A."- 010A Jam Code: Delay jam at the registration sensor.Field RemedyIn order to improve the paper feeding capability by increasing the pressure of the paper feed roller [1], the vertical roller bushing [3] and the compressionspring [2] were changed from the machines with the following serial numbers.
