Chapter 1515-15E610 HDD encryption key fault0001 A fault exists in the HDD encryption key (hardware configurationerror).The encryption board is missing.Ask the user to check the configuration of the hardware.0002 A fault exists in the HDD encryption key (hardware configurationerror).The requirements for the memory configuration (to executecoding) are not fully met.Ask the user to check the configuration of the hardware.0101 A fault exists in the HDD encryption key (initialization error).An attempt to initialize the key storage area has failed.Turn off and then on the main power. If the remedy fails, it causesby the hardware.0102 A fault exists in the HDD encryption key (initialization error).An attempt to initialize the encryption processing area has failed.Turn off and then on the main power. If the remedy fails, it causesby the hardware.0201 A fault exists in the HDD encryption key.An error exists in the encryption processing area has failed.Turn off and then on the main power. If the remedy fails, it causesby the hardware.0202 A fault exists in the HDD encryption key.An error exists in the encryption processing area.Turn off and then on the main power. If the remedy fails, it causesby the hardware.0301 A fault exists in the HDD encryption key (encryption key error).An attempt to create an encryption key has failed.Turn off and then on the main power. If the remedy fails, it causesby the hardware.0302 A fault exists in the HDD encryption key (encryption key error).A fault has been detected in the encryption key.Turn off and then on the main power. If the remedy fails, it causesby the hardware (SRAM). The error resets the data on the HDD.0303 A fault exists in the HDD encryption key (encryption key error).A fault has been detected in the encryption key.Turn off and then on the main power. If the remedy fails, it causesby the hardware (SRAM). The error resets the data on the HDD.0401 A fault exists in the HDD encryption key (encryption processingerror).An error has been detected in the course of coding.Turn off and then on the main power. If the remedy fails, it causesby the hardware (encryption board).0402 A fault exists in the HDD encryption key (encryption processingerror).An error has been detected in the course of decodingTurn off and then on the main power. If the remedy fails, it causesby the hardware (encryption board).E677 There is an external controller error.0003 An error has been detected by a check on the configuration whenthe external controller is being started up.Turn off the main power, and check the cable; then, turn on themain power.If the machine fails to reset, re-install the system software of theexternal controller.0010 A controller for a non-Canon machine is connected. Turn off the main power, and check the controller is an appropriatetype, and check the cable; then turn on the main power.If the machine fails to reset, re-install the system software of theexternal controller.0080 There is an error in the communication with the printer after theexternal controller has started up normally.Turn off the main power, and check the cable; then, turn on themain power.If the machine fails to start up, re-install the system software of theexternal controller.E711 Error in IPC communication0002 After losing communication between the finisher and the copier, 4or more errors are detected within 1.5 sec.Check the connection between the DC controller PCB and thefinisher. Replace the DC controller PCB.E730 There is a PDL error.1001 At the start of a job, an initialization error has occurred.There is a fault in the PDL software.Perform PDL resetting, or turn off and then on the main power.100A A system error (e.g., failed initialization) has occurred during jobprocessing.The PDL software has a fault.Perform PDL resetting, or turn off and then on the main power.100B At start-up, a mismatch occurs between the version numberindicated in the Master font management file of /BOOTDEV andthe bootable version.There is no Master font management file in /BOOTDEVThere is an error in the PDL master-fontPerform PDL resetting, or turn off and then on the main power.If the machine fails to reset, re-install the Kanji font file or fullyformat and re-install the system software.9004 There is an error in the PAI communication with the externalcontroller.There is an OPEN/IF communication error.Turn off the main power, and check the main controller PCB (subO-B) and the cable connection; then, turn on the main power.If the machine fails to reset, replace the external controller, theopen I/F PCB, or the main controller PCB.9005 There is an error in the connection of the video cable connected tothe external controller.Turn off the main power, and check the main controller PCB (subO-B) and the cable connection; then, turn on the main power.If the machine fails to reset, replace the external controller, theopen I/F PCB, or the main controller PCB.A006 PDL does not respond, subbootable is out of order or does notexist.There is a PDL communication error.Perform PDL resetting. Or turn off the main power and check theconnection of the rendering PCB, and then, turn on the mainpower.If the machine fails to reset, re-install the firmware or replace themain controller PCB.A007 At time of start-up, a mismatch occurs between the version of themachine control software and the version of the PDL controlsoftware.The PDL version is wrong.Perform PDL resetting, or turn off and then on the main power.If the machine fails to reset, fully format and re-install the systemsoftware.B013 Indicates that font data are damaged at startupIndicates the PDL embedded font failureTurn off and then on the main power.If the machine fails to reset, fully format and re-install the systemsoftware.Code Cause (Detection Description) Remedy
