360 CUSTOMER INFORMATIONrepairs by using aftermarket collisionparts. Some insurance companies willnot specify aftermarket collision parts.When purchasing insurance, werecommend that you ensure that thevehicle will be repaired with GMoriginal equipment collision parts.If such insurance coverage is notavailable from your current insurancecarrier, consider switching to anotherinsurance carrier.If the vehicle is leased, the leasingcompany may require you to haveinsurance that ensures repairs withGenuine GM Original EquipmentManufacturer (OEM) parts or GenuineManufacturer replacement parts. Readthe lease carefully, as you may becharged at the end of the lease forpoor quality repairs.If a Crash OccursIf there has been an injury, callemergency services for help. Do notleave the scene of a crash until allmatters have been taken care of. Movethe vehicle only if its position putsyou in danger, or you are instructed tomove it by a police officer.Give only the necessary informationto police and other parties involved inthe crash.For emergency towing see RoadsideService 0 356.Gather the following information:. Driver name, address, andtelephone number. Driver license number. Owner name, address, andtelephone number. Vehicle license plate number. Vehicle make, model, andmodel year. Vehicle IdentificationNumber (VIN). Insurance company and policynumber. General description of the damageto the other vehicleChoose a reputable repair facility thatuses quality replacement parts. See“Collision Parts” earlier in this section.If the airbag has inflated, see WhatWill You See after an Airbag Inflates?0 79.Managing the Vehicle DamageRepair ProcessIn the event that the vehicle requiresdamage repairs, GM recommends thatyou take an active role in its repair.If you have a pre-determined repairfacility of choice, take the vehiclethere, or have it towed there. Specifyto the facility that any requiredreplacement collision parts be originalequipment parts, either new GenuineGM parts or recycled original GMparts. Remember, recycled parts willnot be covered by the GM vehiclewarranty.Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits, yourinsurance company may initially valuethe repair using aftermarket parts.Discuss this with the repairprofessional, and insist on GenuineGM parts. Remember, if the vehicle isleased, you may be obligated to have
