Nortel BCM 3.7 manuals
BCM 3.7
Table of contents
- business communications manager
- Software licensing
- Table Of Contents
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- Preface
- Before you begin
- Text conventions
- Basic digital telephones: 7100 and 7000
- Acronyms used in this guide
- Related publications
- System documentation map
- Installation documentation
- Operations documentation
- Call Management documentation
- Unified Manager and hardware maintenance documentation
- how to get help
- Getting started with Unified Manager
- Computer requirements
- Using a HTTP Proxy server
- Understanding BCM SSL certificate properties
- Uploading a certificate and a private security key
- Troubleshooting: Restoring the default certificate
- Using the Unified Manager main page buttons
- Accessing the Unified Manager programming interface
- Using the Preinstalled Client Home Page hyperlink
- Locating Wizards
- Navigating the wizards
- Locating optional features from the main
- Finding documentation from the main
- Using the Unified Manager
- Understanding the dynamic menu
- Understanding the navigation tree headings
- Understanding tabbed
- Viewing help for tabs
- Using the SSH client to access the text-based interface
- Using PuTTY
- Manually activating Telnet
- Introduction
- System configuration process maps
- Initial system configuration
- Configuring telephony components
- Optional keycoded features
- Data and IP telephony configuration
- Post-system setup features
- Finding your way around
- Telephony configuration
- Business Communications Manager hardware
- BCM200/BCM400 base units
- What do media bay modules do
- Configuring system parameters
- Wizard Warnings
- What you need to know before you use the wizard
- Using the Quick Start Wizard
- Changing system identification parameters
- Viewing the system software version
- Changing the system domain
- Assigning a Windows 2000 domain
- Delayed system restart
- Managing system and user security access levels
- Setting the interface timeout
- Setting system security compatibility levels
- Managing access passwords
- Viewing the User Manager tabs
- Adding or modifying a user profile
- Deleting a user profile
- Setting up callback for a user
- Adding or modifying a group profile
- Deleting a Group profile
- Adding a Domain User Group profile
- Deleting a Domain User Group profile
- Setting password policy
- Configuring resources — media bay modules
- Explaining the Media Bay Modules headings
- Media bay module Bus numbers
- Module types and capacities
- GATM (Global Analog Trunk module)
- Ports on Bus
- Configuring the trunk module to line type
- Determining Clock Sources for DTMs or BRIs
- Timing within networks
- Interface levels
- E1 parameters (region-specific)
- Provisioning lines (PRI, T1, DASS2)
- Provisioning BRI loops/lines
- PRI B-channel provisioning
- PRI version information
- Determining station port state
- Station module line deployment
- Internally-driven channels
- Viewing Media Bay Module status
- Disabling/enabling a port channel setting
- Data and split-line configuration
- Configuring DDI Mux connections
- Assigning lines for voice traffic
- Assigning the line
- Configuring the line for telephony
- Universal T1 WAN (UTWAN)
- UTWAN connection
- Data compression
- Assigning lines for data traffic
- Changing the line type
- Removing a line assigned for data traffic
- Configuring the UTWAN Network Interface parameters
- Configuring the UTWAN to use a Frame Relay link
- Configuring the PVC Configuration parameters
- Configuring the UTWAN to use a PPP link
- Configuring the LCP Options
- Configuring the IPCP Options
- Configuring the PPP User List
- Configuring additional IP addresses for the UTWAN
- Modifying an additional IP address
- Viewing the UTWAN performance
- Configuring a data module
- Fixed access
- Line assignment
- Line pool access
- Telephony Services overview
- Process map: Creating telephony services
- Telephony Services headings
- Typical DN record headings
- Planning your telephony services
- Three basic system telephony configurations
- PBX system
- DID system
- Telephony metrics
- Telephony feature planning
- Creating numbering plans
- Outgoing calls
- Incoming calls
- Name a telephone, a line or a Hunt group
- Incoming and outgoing call display
- Programming line access
- Answering calls
- Centralized and group answering
- Pick up features
- Emergency 911 dialing
- Create a conference call
- Handling calls
- Parking or transferring calls
- Forwarding calls
- Prevent calls from ringing at your telephone
- Communicating in the office
- Using handsfree and mute
- Use alternate or scheduled services
- Auxiliary devices
- Legacy devices
- Call in from outside the system
- Special features
- Configuring lines
- Understanding the process of line configuration
- Understanding how the system identifies lines
- Copying line programming
- Target lines
- All lines
- Using the General record
- Assigning Trunk/line data
- Loop start analog/digital fields
- Ground start fields
- DID fields
- E&M fields
- Target lines and DASS2 fields
- PRI fields
- BRI fields
- DPNSS fields
- VoIP fields
- Lines field cross-reference chart
- Turn Privacy on or off for a call
- Received
- Using loss packages
- Assigning Restrictions
- Setting remote restrictions
- Setting line telco features
- Configuring BRI Loops
- BRI configuration process map
- Identifying BRI T-loops (T1 profiles)
- Adding SPIDs
- Adding SPID network DNs
- Identifying BRI T-loops (ETSI, QSIG)
- Configuring D-packet service for T loops
- Provisioning the loop variables
- Provisioning the lines
- Programming BRI lines
- Assigning the lines to telephones
- Setting BRI for ISDN device connections
- Configuring S-loops
- Assigning DNs to the S- loop
- Configure the ISDN terminal records
- Controlling access into the system
- Defining DN length
- Changing the DN length
- Using the Received # length
- Assigning target lines
- Assigning a target line to a telephone
- Configuring the target line received number
- Notes about the Public and Private Received Numbers
- Creating Direct Inward System Access (DISA)
- Remote access on loop start trunks
- Remote access on DPNSS lines
- Defining remote access packages
- Using COS passwords
- Creating COS parameters
- Notes about COS passwords
- COS examples
- Configuring outgoing calls
- Configuring the public and private dialing plans
- Using private network dialing
- Outgoing private calls routing
- Adding or modifying dialing plan Public DN lengths
- Outgoing public calls routing
- Determining line access dialing
- Understanding access codes
- Programming access codes
- Call Park codes
- Creating Direct Dial sets
- Tips about access codes
- Using the MCDN access codes (tandem calls)
- Setting up line pool access codes
- Using Carrier codes
- Configuring call routing
- Routing configuration
- Call by Call service routing
- Programming the PRI routing table
- Using destination codes
- Why use destination codes
- Deciding on a code
- Grouping destination codes using a wild card
- Configuring destination codes with wild cards
- Set up the destination code schedules
- Enable/disable wild card digits
- Setting up a route through a dedicated trunk
- Notes about the Absorbed length
- Programming for least-cost routing
- Using multiple routes and overflow routing
- Using dialing restrictions with routing
- Call by Call services
- Switches supporting Call by Call limits
- Setting CbC limits
- PRI line pools
- Viewing CbC limit metrics
- Defining restriction filters
- Adding a restriction filter
- Removing restrictions
- Default filters (North America)
- Default filters (other)
- Restriction filter examples
- Enhanced 911 (E911) configuration
- Configuring DN records, an overview
- Understanding the configuration process
- DN mapping for digital telephones
- DN chart for upgraded 2.5 systems
- DN chart for new 3.0 or newer systems
- DN mapping for ISDN and legacy wireless handset devices
- The two sides of a DN record
- The System DN headings
- DN Registration headings
- Moving between the Inactive and Active lists
- Feature DNs
- Change telephone DNs using the Unified Manager
- Configuring DNs using the Wizards
- What you need to know to fill out a template
- Creating telephone records with the Add Users Wizard
- What you need to know about the user
- Notes about Add Users target lines
- Changing button programming in the wizard
- Notes about programming telephone buttons
- Using remote templates
- Saving wizard pages on your computer
- Configuring DNs for system devices
- Copying settings to other DNs
- Identifying the telephone (General heading)
- Configuring line access
- Assigning line access
- Rules about assigning prime lines
- Assigning intercom (I/C) buttons (keys)
- Determining line assignments
- Assigning lines to telephones
- Notes about assigning lines to telephones
- Assigning line pool access
- Assigning Answer DNs
- Defining device capabilities
- Configuring the Capabilities features
- Line redirection notes
- Assigning Call Forward
- DPNSS notes
- Assigning a Hotline
- Determining analog settings
- MWI tone/lamp matrix
- Setting intrusion controls
- Setting SWCA call groups
- Defining user preferences
- Configuring user preferences
- Call log notes
- Programming telephone buttons
- Configuring buttons from the DN record
- Notes about button programming
- Button labeling
- E digital phone button defaults
- button defaults
- cordless digital phone button defaults
- IP telephone button defaults
- WLAN IP telephone default settings
- Configuring user speed dialing
- Entering user speed dials at the telephone
- Setting up CAP stations
- Configuring CAP/KIM assignment
- CAP/KIM notes
- Monitoring telephones with the CAP or KIM module
- Cold starting the KIM to erase programming
- Programming restrictions for DNs
- Defining telephone dialing restrictions
- Setting restriction schedules for telephones
- Defining line/set restrictions
- Configuring telco features
- Voice Mail settings
- Configuring system settings
- Network name display
- Receiving and sending calling party name
- Programming Business name display
- Programming Feature settings
- Background and on-hold music sourcing
- Answer key levels
- Configuring system-wide call appearance groups
- Programming SWCA controls for your system
- How SWCA works in a call group
- Transferring calls between SWCA groups
- Parking a call to a SWCA key
- Resetting call log space
- Setting system timers
- Define release reason levels
- Configuring system speed dial numbers
- Assigning numbers to system speed dial codes
- Setting system telco features
- Setting outgoing name and number blocking
- Configuring ONN blocking service codes
- Configuring schedules
- Turn services on and off
- Overriding services with a Control telephone
- Changing schedule names
- Changing schedule times
- About start and stop times
- Defining service schedules
- Configuring ringing service
- Defining ringing service schedules
- Assigning ringing groups to lines
- Configuring restriction service
- Notes about restriction service filters
- Configuring routing service
- Configuring public networks
- Callers using Business Communications Manager
- Dialing plans for T1 lines
- Destination code numbering in a network
- Other programming that affects public networking
- Configuring private networks
- Private networking protocols
- Lines used for networking
- Using routing to create networking
- Using shared line pools to create a network
- PRI networking using Call-by-Call services
- Configuring private networks with SL-1 MCDN
- System numbering plans
- Calls originating from the public network
- Calls originating in the private network
- Routing for tandem networks
- Understanding MCDN network features
- ISDN Call Connection Limitation
- Trunk Route Optimization
- Trunk Anti-tromboning
- Using SL-1 with MCDN to network with a Meridian system
- Software requirements
- UDP-specific programming
- CDP-specific programming
- An example of a private network with Meridian 1
- VoIP networking
- Configuring special IP trunking interoperability
- Configuring ETSI QSIG and DPNSS network services
- Networking with ETSI QSIG
- ETSI Euro network services
- DPNSS 1 services
- DPNSS to Embark connections
- Three party service
- Restrictions by telephone type
- Using the Redirection feature
- Intrusion levels
- Call offer
- User actions
- Loop avoidance
- Guidelines for creating a private numbering plan with DPNSS
- Configuring centralized voice mail
- Business Communications Manager as host
- System set up for host Business Communications Manager
- System set up for satellite systems
- Configuring the system for centralized voice mail
- Meridian MCDN call features over PRI SL-1 lines
- Camp-on
- Break-in
- Configuring MWI on DPNSS 1 networks
- Programming MWI and MWC
- Setting Message Waiting Indication
- Configuring Hunt groups
- How to use Hunt groups
- Identifying a Hunt group
- Hunt group modes
- Hunt group members
- Removing a Hunt group member
- Moving members
- Programming Hunt group lines
- Assigning a line to a hunt group
- Feature operation within Hunt groups
- Monitoring Hunt groups
- Using Silent Monitor
- Using Hunt group metrics
- Configuring Hospitality Services
- About the Hospitality feature
- Power failures
- Identifying room telephones
- Identifying Call Permissions
- Programming Alarm data
- Configuring for expired alarms
- Using the Hospitality Services Admin telephone
- Setting the state of a room at a telephone
- Using the Hospitality services room telephone
- Change or cancel an alarm time
- Setting the Room condition
- Configuring the music source
- Selecting the music source
- Configuring BcmAmp
- Restrictions on uploading files
- Adding music to the Play List
- Using the BcmAmp Player
- Configuring a Network Device to be the IP Music Source
- Configuring the MSC resources
- Signaling channels
- Rules for managing the MSC resources
- Example of how to estimate peak media channel usage
- DSP resources rules
- Media gateways
- DECT mobility (legacy system)
- IP telephones
- IP Trunks
- Record of required MSC resources
- Evaluation
- Example of a Business Communications Manager configuration
- Viewing the MSC information
- Viewing the MS-PEC configuration
- Understanding the MSC Minimum and Maximum values
- Viewing the MSC Configuration
- Creating a custom MSC configuration
- DTMF Configuration
- Changing the DS30 Split
- Configuring Double Density
- Using a wizard to change data parameters
- Using the Network Update Wizard
- What you need to know
- Configuring DHCP
- Configuring the DHCP Mode
- Configuring a DHCP Server
- LAN settings for DHCP Server
- Configuring Address ranges for a Local Scope
- Deleting an address range
- Modifying excluded address ranges
- Configuring Reserved addresses for a Local Scope
- Deleting a reserved address
- Remote Scope
- Modifying Remote Scope settings
- Modifying address ranges
- Configuring Remote Scope excluded addresses
- Deleting an excluded address range
- Configuring Remote Scope Reserved Addresses
- Remote Scope Lease Information
- Deleting a Remote Scope
- Configuring a DHCP Relay Agent
- LAN settings for DHCP Relay Agent
- Importing and Exporting DHCP data
- Importing DHCP data
- Configuring the LAN resources
- Configuring LAN resources
- Configuring a LAN interface
- Configuring multiple IP addresses for the LAN interface
- Deleting an Additional IP Address
- Configuring the WAN resources
- Point-to-Point-Protocol (PPP)
- Setting global WAN parameters
- Modifying an existing item on the PPP Password List
- Configuring the WAN interfaces
- Setting WAN Line Parameters
- Setting WAN Sync Parameters
- PVC Congestion Control
- Modifying PVC congestion controls
- Configuring multiple IP addresses for a WAN interface
- Configuring the DLCI to IP Mapping
- Modifying DLCI to IP Mapping
- Configuring the Dial Up resources
- V.90 modem dial up
- Changing the Modem Region
- ISDN dial up
- Configuring an ISDN interface
- Configuring the ISDN channel characteristics
- Assigning an ISDN dial number and IP address
- Deleting an ISDN interface
- Point to Point Protocol on Ethernet (PPPoE)
- Installing PPPoE
- Creating a PPPoE dial up interface
- Connecting to the Internet Service Provider (ISP)
- Deleting a PPPoE interface
- Configuring DNS
- Using the Business Communications Manager DNS service
- Configuring IP Routing
- Open Shortest Path First (OSPF)
- Configuring IP Routing global settings
- Setting the OSPF Global Settings
- Configuring IP routing on an interface
- Enabling the RIP Subnet summary
- Disabling the RIP Subnet summary
- OSPF NBMA Neighbors
- Deleting OSPF NBMA Neighbors
- Modifying the static route configuration
- Restarting the router
- Configuring Web Cache
- Important Web Cache considerations
- Configuring QoS monitor
- Setting the QoS monitor
- Configuring the logging options
- Configuring Net Link Manager
- Enabling or Disabling Net Link Manager
- Selecting a dial-up link as the primary WAN connection
- Configuring NAT (Network Address Translation)
- NAT and IP Firewall filters
- Configuring an Interface with NAT
- Adding a Rule to an interface
- Modifying a Rule to an Interface
- Configuring NAT to change the source IP address used for WAN traffic
- Examples of common NAT configurations
- Example 2: Using dynamic Public IP address
- Example 3: Changing the source IP address of WAN traffic
- Configuring NTP Client
- Configuring the NTP Client settings
- Starting the NTP Client Service
- Manually updating the Business Communications Manager time
- Virtual Private Networks (VPN)
- IPSec tunnel modes
- Settings required for PPTP tunnels
- IP Addresses and DHCP Server
- Adding a PPTP client
- Deleting a PPTP client
- Configuring a PPTP tunnel
- Add a Destination Network
- Modifying a Destination Network
- Deleting a Destination Network
- IPSec
- Encryption
- Protocol
- IPSec capacity restrictions
- Dialup ISDN connections
- Changing the IPSec global settings
- IPSec Branch Office configuration
- Adding Local Accessible Networks to the Branch Office IPSec tunnel
- Sending all traffic from Local Accessible Networks through the IPSec tunnel
- Modifying a Branch Office IPSec Tunnel
- Deleting a Branch Office IPSec tunnel
- Creating a tunnel between two Business Communications Managers
- Switch v02_61
- Configuring the Business Communications Manager
- IPSec Remote User configuration
- Adding a Remote User IPSec Tunnel
- Adding a Remote IP Address Pool
- Modifying a Remote IP Address Pool
- Adding Remote User Accounts
- Configuring Remote User Accounts
- Adding a Split Tunnel Network
- Deleting a Split Tunnel Network
- Policy-enabled networking
- DiffServ IP Quality of Service (QoS) architecture
- DiffServ components
- IP service classes
- Packet classifiers
- COPS
- Implementing Quality of Service (QoS)
- Configuring Devices
- Modifying an interface group configuration
- Configuring Policy Rules
- Modifying an IP filter configuration
- Deleting an IP filter configuration
- Modifying an IP filter group configuration
- Modifying an Action entry
- Configuring QoS policies
- Modifying a policy
- Implementing Common Open Policy Services (COPS)
- Configuring a COPS Client
- Modifying the COPS Client Server Retry Data
- Configuring the Policy Agent characteristics
- Configuring IP Firewall Filters
- Stateful Packet Filters
- Configuring IP Firewall Filters for an interface
- Adding Default Rules
- Adding an Input Filter for a Firewall Filter Interface
- Modifying an Input Filter for a Firewall Filter Interface
- Configuring the order of the input filters for an interface
- Adding an Output Filter for a Firewall Filter Interface
- Configuring the order of the Output Filters for an interface
- Accessing Unified Manager through the Firewall
- Firewall rules for Business Communications Manager with Dialup interfaces
- Defining region-based defaults
- Core software and regions
- Caller ID displays
- Companding Law by region
- Media bay module availability by region
- FEM-trunk module combinations by region
- PRI line protocol support, by region
- Supported ISDN line services
- Defining time zones by country and language
- Dialing plan defaults
- BRI and PRI line types
- CallPilot regions
- System Features
- Button programming features
- ISDN overview
- Analog versus ISDN
- ISDN Layers
- Services and features for ISDN BRI and PRI
- Name and number blocking (ONN)
- way DID
- ISDN hardware
- S Reference Point
- Clock Source for ISDN
- ISDN BRI NT1 equipment
- Ordering ISDN PRI
- Ordering ISDN BRI Service in the United States
- ISDN Programming
- Programming ISDN BRI Resources
- Program PRI Lines
- Program Direct Inward System Access (DISA) on PRI Lines
- Program ISDN Equipment
- D-packet Service (BRI only)
- Configuring an analog device
- Configuring an analog device DN record
- General heading
- Line access
- To assign line pools
- Assigning an external Hotline
- Determining analog device settings
- Reviewing Set restrictions
- Glossary
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