Configuring routing service 501Programming Operations GuideConfiguring routing serviceRouting service allows you to assign alternate routes to calls. You can take advantage of lowercosts available on selected routes for some days and at some times. You can also use this service toset up overflow routing, to allow calls that come into line pools that have no available lines to beanswered through an alternate line pool. IP telephones use this service to route calls over a groundline if the VoIP trunk signal is not strong enough to support a call.Use these steps to activate routing tables for each of the schedules.1 Ensure the correct scheduling has been set up for each route. (Services, Telephony Services,Call Routing, Destination Codes)2 Click the keys beside Services, Telephony services, Scheduled services, andRouting service. Schedule names display.3 Select the schedule you want to program, for example, Night. The schedule window appears.Figure 176 Defining routing service settings4 The following table shows the possible settings for each schedule day.Table 110 Routing service schedule valuesAttribute Value DescriptionService setting OffAutoManualManual allows you to turn the service on and off at any time from a controltelephone. This setting overrides any automatically-running schedules.Example: You may have a restriction service Night schedule that prevents callersfrom making long distance calls. Since the Manual setting does not recognizeany timing schedules, you can turn this service on at any time and it will be ineffect immediately. To allow long distance calls, you would turn this service off atthe control set, or specify a different schedule that contains a different set ofrestrictions.Auto allows you to program a stop and start time for a service under theCommon Settings heading. These times are then automatically executed whenthe service is active.Example: If you want your evening calls to be routed through a different carrier,you can create the timing for this on one of the spare schedules. You would thenfind the same schedule under Routing Service and set it to automatic. When youturn Routing Service on, and choose this schedule, the telephone willautomatically route all calls through the alternate carrier for the times specified.Off prevents the service from being activated.
