108 CHAPTER 2: D IAL P LANpassword is ATLPassW. For Dallas, the IP address is 192.168.35.100and the password is DALPWord. In the dial plan, you use an asterisk(*) instead of a period (.) to separate fields within the IP address and toseparate the IP address from the destination extension.To place a hop-off call to 555-1212 in area code 903 through the Atlantasystem, a user on a remote system would dial 72919035551212. The 72code sets up a VTL connection to Atlanta that incudes the Atlantasystem’s VTL password, and the remaining digits are used to dial thenumber (9 accesses an outside line to obtain dial tone from the localcarrier, 1 accesses the long-distance carrier, and the remaining digitsspecify the long-distance number).If the same user used site code 62 to place a call to the Atlanta office,only toll-free, emergency, and internal call would be allowed.Toll Calls Without aVTL PasswordIf a local user has configured his telephone to forward calls to along-distance number, then an incoming VTL call to that telephone doesnot need to supply the local system’s VTL password in order for the call tobe forwarded.Music On Hold If two users are talking on a VTL connection, and the first user places thecall on hold, the second user hears Music On Hold only if his local systemis configured to play it.Troubleshooting VTLCallsTable 22 contains a list of error situations, the possible causes and theaction to take in each case.Table 22 VTL Errors and CorrectionsError Condition Possible Causes ActionsLong pause after dialing. Telephone display contains“VTL” during the pause. Busy signal is then heard.Remote server does notrespondTest the connection to theremote system using theQuery Remote function.
