302 CHAPTER 7: NBX M ESSAGINGTo process both e-mail and voice mail on one computer, the user needs:■ An e-mail client that can connect to two serversOR■ Two instances of the e-mail clientEach e-mail client has a unique configuration interface, so the followingprocedure is presented in general terms only. See your e-mail client’sdocumentation to determine how to accomplish a specific task.Setting Up an e-mail Client to Access Messages1 Determine if the e-mail client can communicate with an IMAP 4 server.Some versions of Microsoft Outlook and Outlook Express, Netscape, andEudora support IMAP. Check the documentation that came with youre-mail program to determine if it supports IMAP.2 Set the Incoming Mail Server to the IP address or to the host name of yourNBX system.Set the Outgoing Mail Server to the mail server in use for regular e-mail.The NBX IMAP server cannot perform address translation, so you cannotuse the NBX system as your company e-mail server.3 If necessary, identify the server type as IMAP.4 For the username, specify the user’s telephone extension number. For thepassword, specify the user’s NBX voice mail password.ConfigurableOperatorsYou can allow callers to the system, upon accessing a user’s voicemailbox, to instead forward their calls to one of two operators that you orthe user has pre-configured. The configurable operators are:■ System Operator — This is the standard System Operator for yoursite.■ Personal Operator — This is a destination other than the defaultSystem Operator that would be appropriate for a call placed to you.For example, a Personal Operator might be your executive assistant, oryour cell phone, or a hunt group.If you do not wish to employ configurable operators, the default SystemOperator (extension 501) remains in place.The caller reaches either operator by pressing a number (the access digit)on the key pad. The access digit for the System Operator is either 0 or 9;
