Voice Profile for Internet Mail 325■ Do you get an “invalid key” message when you press a button thatshould not have an action assigned?■ Does the Auto Attendant time-out action perform the correct action?You should always have a time-out action for a top-level AutoAttendant menu tree. Leaving the time-out action set to Disabled, thedefault, can result in calls being disconnected.■ Do all of your submenu prompts match the submenu key pad buttonactions?Voice Profile forInternet MailVoice Profile for Internet Mail (VPIM) is an optional feature of the NBXsystem. You must enter a license key through the NBX NetSet utilitybefore you can configure and use VPIM.The NBX system transmits VPIM voice mail messages by attaching themto e-mail messages. The system then uses SMTP (Simple Mail TransferProtocol) or ESMTP (Extended Simple Mail Transfer Protocol) to send thee-mail message and its VPIM attachment.Using VPIM, users on an NBX system can send voice mail to a user on anyvoice mail system that is VPIM-compliant.Using the NBX NetSet utility, you can configure several VPIM parametersand check VPIM status. See these sections for more information:■ Control Parameters■ Operations Management■ Statistics■ Advanced SettingsVPIM uses an SMTP server that is embedded in the NBX operating system.To avoid abuse by spammers, an SMTP server should always be protectedby a firewall. Configure the firewall to allow access to port 25 on the NBXsystem only from valid VPIM systems that need to deliver VPIM messagesto the phone system. The NBX SMTP server is started only when thesystem has a valid license for VPIM.
