240 CHAPTER 4: U SER CONFIGURATIONService classes control these types of calls:■ Intercom■ External (local, long distance, international, long distance toll-free,and long distance toll)■ CO Code (optional telephone company services, such as Call Waiting)■ Trunk to trunk transfers■ Off-site Notification■ Configurable operators (destinations pre-selected by the user to whichcallers are sent if those callers reach the user’s voice mail)To configure Class of Service:1 Log on to the NBX NetSet utility using the administrator login ID andpassword.2 Click User Configuration > CoS and then see the Help screens for thesebuttons: Add, Modify, Remove, and View.Page Zones The Page Zone feature allows you to provision a subset of devices withinthe system as members of a zone. Users then have the ability to pagemembers of that group only, rather than having to page all devices on thesystem. NBX System Software supports up to nine page zones per system.The NBX System allows multiple simultaneous zone pages. However, adevice that is currently paging or being paged will not respond to anotherpage request.Page Zone FeatureSupportZone Page supports the following NBX features and desktop applications:■ Caller ID — The display panel on the device originating the zone pagedisplays the zone page’s name and extension; the recipients’ displaypanel do not display the broadcaster’s extension.■ Hands Free — A zone page reaches a device that has Hands Freeenabled.■ Hold — A zone page reaches a device that has Hold enabled.■ Speed Dial (Personal) — A device is able to store personal speed dialextensions as zone page extensions.■ Speed Dial (System) — A device is able to store system speed dialextensions as zone page extensions.
