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Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. about this guide
  3. Understanding DECT Messaging
  4. Table Of Contents
  5. Architecture
  6. SNPP interface
  7. TAP interface
  8. LAN access protocols
  9. Handsets
  10. Using the DECT Messaging system
  11. Table Of Contents
  12. setting up the dect messaging user interface
  13. receiving messages on a handset
  14. storing messages
  15. how to read a message
  16. sending messages
  17. how to send a message from a pc
  18. message handling
  19. tap protocol
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. About this document
  5. related information
  6. Product description
  7. Hardware overview
  8. MICB operation
  9. Engineering guidelines
  10. System compatibility
  11. LAN configuration
  12. Installation and configuration
  13. Succession 1000M, Succession 1000, and Meridian 1 configuration
  14. Meridian SL-100 configuration
  15. configuration procedure
  16. MICB installation and configuration procedures
  17. MICB Installation Wizard
  18. Browser User Interface
  19. Scheduling BUI
  20. Chairperson operations
  21. Administration BUI
  22. Telephone User Interface
  23. TUI operation during an active conference
  24. TUI services
  25. Maintenance
  26. Diagnostic tools
  27. CLI command summary
  28. MICB fault isolation and correction
  29. Error message handling
  30. Backup and restore procedures
  31. Reports
  32. Short Connection Report
  33. Meetings Log Report
  34. Overbooking Report
  35. Billing Report
  36. Maintenance (Error) Report
  37. Upgrades
  38. Planning for an upgrade
  39. Upgrade procedures
  40. Appendix A: Password security
  41. Access permissions
  42. Unsuccessful login attempt handling
  43. Password parameters summary
  44. Reset passwords
  45. Appendix B: Product integrity
  46. Regulatory standards
  47. List of terms
  48. Standard 1.00 October
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. New in this release
  11. Overview
  12. How to use this guide
  13. Skills you need
  14. Related documents
  15. Understanding and planning your scripts
  17. Using scripts in your contact center
  18. How call routing and call treatment work
  19. Types of scripts
  20. Script building blocks
  21. Planning your scripts
  22. Scripting tools and procedures
  23. Scripting rules and conventions
  25. Script formatting conventions
  26. Script naming guidelines
  27. Script rules
  28. General scriptwriting tips
  29. Guidelines for providing feedback
  30. GIVE IVR" on
  31. Scriptwriting tips for specific commands
  32. Script example using formatting conventions and rules
  33. Opening the scripting tool
  34. Working with script variables
  36. Starting the Script Variables tool
  37. Types of variables
  38. Creating script variables
  39. Checking variables for referencing scripts
  40. Changing script variable properties
  41. Copying script variables
  42. Deleting script variables
  43. Printing script variables
  44. Creating and administering scripts
  46. Section A: Creating and editing scripts
  47. Creating new scripts
  48. Editing scripts
  49. Adding script elements to scripts
  50. Saving changes to scripts
  51. Opening Web Scripts Editor in a new window
  52. Using text find and replace
  53. Using character count
  54. Importing scripts into Contact Center Manager
  55. Creating script variables" on
  56. Exporting scripts to a remote location
  57. Section C: Administering scripts
  58. Validating scripts
  59. Activating and deactivating scripts
  60. Deactivating scripts with circular dependencies
  61. Renaming scripts
  62. Deleting scripts
  63. Basic script commands
  65. Section A: Basic general commands
  66. ASSIGN TO
  67. EXECUTE
  68. EXECUTE SCRIPT
  69. IF-THEN-END IF
  70. IF-THEN-ELSE-END IF
  71. QUIT
  72. SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 WAIT
  73. CHANGE PRIORITY IN AGENT
  74. CHANGE PRIORITY IN SKILLSET
  75. DISCONNECT
  76. GIVE BUSY
  77. GIVE MUSIC
  78. GIVE OVERFLOW
  79. GIVE RAN
  80. GIVE RINGBACK
  81. GIVE SILENCE
  82. QUEUE TO AGENT
  83. QUEUE TO SKILLSET
  84. REMOVE FROM AGENT
  85. REMOVE FROM SKILLSET
  86. ROUTE CALL
  87. Advanced script commands
  89. EVENT HANDLER
  90. READVAR and SAVEVAR
  91. WHERE-EQUALS
  92. Networking commands
  94. Section A: Network ACD routing
  95. CHANGE PRIORITY IN NACD
  96. QUEUE TO NACD
  97. REMOVE FROM NACD
  98. Section B: Network Skill-Based Routing
  99. CHANGE PRIORITY IN NETWORK SKILLSET
  100. QUEUE TO NETWORK SKILLSET
  101. REMOVE FROM NETWORK SKILLSET
  102. Voice processing commands
  104. Choosing the most efficient commands
  105. Section A: Basic IVR
  106. GIVE IVR
  107. Section B: Voice session commands
  108. COLLECT DIGITS
  109. OPEN VOICE SESSION and END VOICE SESSION
  110. PLAY PROMPT
  111. Section C: Broadcast announcements
  112. GIVE CONTROLLED BROADCAST ANNOUNCEMENT
  113. Host Data Exchange commands
  115. SEND INFO
  116. SEND REQUEST
  117. GET RESPONSE
  118. Database Integration Wizard
  119. Intrinsics
  121. Examples of intrinsics use
  122. Section A: Skillset intrinsics
  123. Overview of skillset intrinsics
  124. ANSWERED COUNT
  125. AVERAGE SPEED ANSWER
  126. EXPECTED WAIT TIME
  127. IDLE AGENT
  128. IDLE AGENT COUNT
  129. LOGGED AGENT COUNT
  130. LOGGED OUT AGENT
  131. LONGEST IDLE AGENT
  132. MOST LOGGED AGENTS
  133. OLDEST
  134. OUT OF SERVICE
  135. POSITION IN QUEUE
  136. PRIORITY IN QUEUE
  137. PRIORITY IN NETWORK QUEUE
  138. QUEUED COUNT
  139. Section B: Time intrinsics
  140. DATE
  141. DAY OF MONTH
  142. MONTH OF YEAR
  143. Section C: Traffic intrinsics
  144. CALL RATE
  145. CONTACT RATE
  146. TOTAL ACTIVE CALLS
  147. TOTAL ACTIVE CONTACTS
  148. Section D: Call intrinsics
  149. age of call
  150. CALL FORWARD
  151. CALL FORWARD BUSY
  152. CALL FORWARD DO NOT DISTURB
  153. CALL FORWARD NO ANSWER
  154. CLID
  155. CONFERENCED
  156. DIALED DN
  157. Transferring calls with the dialed DN
  158. DIRECT CALL
  159. DNIS
  160. INTERNATIONAL CALL
  161. NETWORK CALL
  162. NPANXX
  163. on hold
  164. QUEUED
  165. ROUTE NUMBER
  166. TRANSFERRED
  167. Section E: Open Queue Intrinsics
  169. AGE OF CONTACT
  170. CONTACT DATA
  171. CONTACT TYPE
  172. ROUTE POINT
  173. Script expressions
  175. Logical expressions
  176. Mathematical expressions
  177. Relational expressions
  178. Order of operations
  179. Applications
  181. Applications and application thresholds
  182. Using sample scripts
  185. Creating the initial scripts
  186. Editing the master script
  187. Section B: Common scripts
  189. c_Basic
  190. c_Basic_Backup_Skillset
  191. c_Emergency_Boolean
  192. c_Emergency_Skillset_Check
  193. c_Excess_Call_Volume_Give_Busy
  194. c_Expected_Wait_Message
  195. c_Forced_Announcement
  196. c_Holiday_Broadcast_Announcement
  197. c_Priority_in_Queue_DNIS
  199. c_NSBR_Basic
  200. c_NSBR_Primary
  201. c_NSBR_Distribution
  202. c_Network
  203. Section D: Nodal Routing examples
  205. c_Master_Handles_Call_Transfers
  206. c_Master_with_Exception_Checks
  207. c_Master_with_Menus
  208. c_Primary_One
  209. c_Primary_Two
  210. c_Primary_Three
  211. c_Primary_Four
  212. c_Primary_Five
  213. c_Common_Secondary
  214. A Troubleshooting
  216. Script execution problems
  217. Voice processing problems
  218. Networking problems
  219. Phantom calls
  220. Validation errors
  221. Validation option rules
  222. B Scripting keywords
  223. Reserved keywords
  224. Using Provider
  225. service provider
  226. D Scripting for Multimedia and Outbound
  228. Using Multimedia Contact Intrinsics
  229. AGENT%AGENT
  230. DATE%DATE
  231. INTEGER%WAITTIME
  232. PRIORITY%PRIORITY
  233. SKILLSET%SKILLSET
  234. TIME%TIME
  235. CONTACTSUBTYPE
  236. CUSTOMERID
  237. CUSTOMFIELD1
  238. FROMADDRESS
  239. NEXTYEAR
  240. QUEUETYPE
  241. TOADDRESS
  242. Recommended scripts for Contact Center Multimedia
  243. troubleshooting
  244. Filtering Real Time Display statistics for rescheduled contacts
  245. Modifying the multimedia scripts
  246. E SIP Contact Center
  249. Example usage scripts
  250. SIP intrinsics
  251. Configuration guidelines and general scripting considerations
  252. Test script
  253. F Scripting Reference
  254. Commands and intrinsics
  255. Glossary
  256. Index
  257. chapter,
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Server
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Preface
  6. M2000 Series Meridian Digital Telephones
  7. Reference list
  8. General features
  9. M2216ACD Headset interface
  10. Physical characteristics
  11. Software requirements
  12. Display module
  13. Program key
  14. Brandline insert
  15. M2000 Series Meridian Digital Telephone relocation
  16. Specifications
  17. Line engineering
  18. Power requirements
  19. m2000 series meridian digital telephones
  20. Handsets
  21. Ordering information
  22. M2317 Telephone
  23. Functional description
  25. Firmware features
  27. Dimensions and weight
  29. M2616CT (Cordless Telephone)
  33. Call Center
  34. Standard 9.00 April
  35. Environmental considerations
  37. M3900 Series Meridian Digital Telephones
  38. i2004 Internet Telephone
  40. Fixed Feature/Service key description
  41. Message Waiting Indicator (MWI)/Alerting LED
  42. Housing
  43. Soft-labeled programmable feature keys
  46. Data options
  47. Asynchronous Data Option (ADO)
  48. Meridian Communications Adapter (MCA)
  49. Meridian Communications Unit
  50. Analog Terminal Adapter
  51. Glossary
  52. Index
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: IP Phone
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. New in this release
  9. List of Procedures
  10. Getting help from the Nortel Web site
  11. Getting help from a specialist by using an Express Routing Code
  12. on the Nortel web site
  13. System information
  14. Applicable systems
  15. Intended audience
  16. Conventions
  17. Related information
  18. Introduction
  19. Summary of procedures
  20. Preparing for installation
  21. System equipment – UEMs
  22. card cage
  23. System options
  24. signaling server
  25. Cable routing guidelines
  26. Equipment handling precautions
  27. handling circuit cards
  28. denan regulatory notice for japan
  29. Preparing the equipment for installation
  30. Placing the fourth module on a column
  31. Positioning and leveling equipment
  32. Installing AC power
  33. Safety ground/protective earth and logic return wiring
  34. Installing safety ground/protective earth and logic return wiring
  35. Installing UPS ground cabling
  36. Installing overhead cable tray kits
  37. NN43021-310 Standard 02.01 December
  38. Installing DC power
  39. Candeo DC power systems
  40. large candeo modules
  41. small candeo modules
  42. installation reference guide
  43. configuration reference guide
  44. cabling and connecting the grounding leads
  45. connecting the power plant frame ground (or safety ground) leads
  46. four-feed pdu
  47. installing the four-feed pdu
  48. connecting power from the power plant to the pdu
  49. connecting uk power to the four-feed pdu
  50. system monitor connections
  51. Main Distribution Frame
  52. Terminal block requirements
  53. miscellaneous equipment
  54. Installing the Krone cross-connect system (UK)
  55. december 2007
  56. safety warning
  57. Installing Power Failure Transfer Units
  58. Installing a PFTU
  59. Connecting trunks and telephones
  60. Installing QUA6 PFTUs
  61. Configuring the system monitor
  63. Cabling the System Monitor
  64. Alarm interfacing to Candeo
  65. Configuring the alarm ports
  66. Customizing alarms
  67. Connecting a system terminal or modem
  68. Connecting a terminal
  69. Connecting a terminal to a COM port
  70. COM1 and COM2 ports
  71. SDI and COM1 ports
  72. Connecting a modem
  73. Configuring a modem
  74. Connecting a modem to an SDI port
  75. Connecting a modem to switch box, COM2 ports, SDI ports
  76. Single Group system
  77. Core/Net module
  78. Cabling the Core side
  79. Cabling the I/O panel
  80. Cabling the Network side
  81. Configuring and cabling the Clock Controllers
  82. Network Group 0: Shelf 0 to Shelf 1
  83. Inspecting CNI to 3PE factory installed cables
  84. Connecting the Core/Net backplanes
  85. Optioning the System Utility Card
  86. Connecting Core modules to a LAN
  87. Multi Group system
  89. Cabling the Core/Net module backplane
  90. Disconnecting cables from the Core/Net module backplane
  92. Core shelf cabling
  93. Installing the CP PIV to I/O panel cables
  94. Connecting the Core module to a LAN
  95. Cabling a Dual Ring Fiber Network
  96. FIJI card cabling
  97. Installing the Shelf 0 fiber optic ring (ascending)
  98. Installing the Shelf 1 fiber optic ring (descending)
  99. FIJI to FIJI cabling
  100. Connecting the Clock Controller cables
  101. Cabling network modules and loops
  102. Network module connections
  104. Connecting Groups 1 through 7: Shelf 0 to Shelf 1
  105. Connecting the Network modules to the Core/Net modules
  106. Connecting the 3PE cables to the 3PE fanout panels
  107. Cabling a Superloop Network Card – single column
  108. Cabling a Superloop Network Card – multiple columns
  109. Cabling lines and trunks
  110. Cabling an IPE Module or Media Gateway
  111. Connecting lines and trunks
  112. Powering up the system and initial loading
  113. Preparing to power up – AC
  114. Turning AC power ON
  115. Resetting the main circuit breakers (AC power)
  116. Preparing to power up – DC
  117. Installing software
  118. NN43021
  119. Testing Core/Net 1 and Core/Net 0
  120. Performing acceptance tests
  121. Testing the module power supply
  122. Testing the blower unit and thermal sensor
  123. Testing the sysload
  124. Testing the system terminal and system monitor
  125. Testing the PFTU
  126. Installing earthquake bracing
  127. Installing seismic bracing
  128. Drilling concrete floors
  129. Installing Kit A and Kit B anchor plates
  130. Installing earthquake rods
  131. Positioning and leveling the system
  132. Installing non-seismic bracing
  133. Installing a non-seismic anchor kit
  135. Adding a module to a column
  136. Adding a module to the base of a column
  137. Adding a module between two other modules
  138. Adding a module to the top of a column
  139. Installing a Signaling Server
  141. Readiness checklist
  142. Installing the CP PM Signaling Server hardware
  143. Connections
  144. Installing the Signaling Server software
  145. installing the software
  146. First boot of a new Nortel CP PM Signaling Server
  147. Unpacking Help files for Virtual Terminal Emulator
  148. Verifying a successful configuration
  149. Index
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Introduction
  4. M2216ACD-1
  5. M2216ACD-2
  6. Learning to use your phone
  7. Display
  8. Headsets
  9. Agent log in and log out
  10. Log in Using Agent ID with MQA (Multiple Queue Assignment)
  11. Correcting mistakes during the log in procedure
  12. Example 2
  13. Example set displays for MQA
  14. Agent features
  15. Call Forcing (Auto Answer)
  16. Calls Waiting indicator
  17. Display Queue Status
  18. Emergency
  19. Hold
  20. Non-ACD calls
  21. Supervisor
  22. Walkaway and Return
  23. ACD Supervisor features
  24. Answer Emergency
  25. Display agent status
  26. Hold non-ACD call
  27. Night Service
  28. Recordings and music
  29. Message Services
  30. Meridian Mail commands
  31. Hardware Options
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Using the Administration Terminal
  4. Dialpad
  5. Administration Terminal display
  6. Alarm message reporting procedure
  7. Programming the Meridian Companion system
  8. Changing the Registration password
  9. Changing the system time and date
  10. Setting the system date
  11. Programming system-wide Transfer on Radio Loss
  12. Registering portable telephones
  13. Registering the portable telephones
  14. Deregistering a wireless terminal number
  15. Troubleshooting portable telephones
  16. Informing your users
  17. Administration programming overview
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Switch
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. about this guide
  8. Chapter 1: Overview
  9. Customer Controlled Routing
  10. Application Module hardware components
  11. IPE Module hardware components
  12. Tape drive
  13. Application Module and IPE Module utilities
  14. The ccrusr function
  15. The trmcnfg function
  16. Chapter 2: Application Module commands
  17. adminÑenter a link-related session
  18. applexitÑexit software applications
  19. backconfigÑschedule unattended backup
  20. backdataÑback up data files
  21. backfilesÑback up selected data files
  22. bootconfigÑdisplay and modify boot configuration
  23. ccrexitÑshut down the CCR application
  24. ccrmidnightÑrun midnight routines on system
  25. ccrstartÑstart up the CCR application
  26. ccrusrÑenter a CCR user session
  27. chgpasswdÑchange user passwords
  28. conshareÑMeridian 1 console session
  29. diskuseÑdisplay disk usage statistics
  30. exitÑlog out
  31. filedeleteÑdelete a file
  32. fileverifÑverify system files
  33. helpÑlist all commands
  34. installÑload software tape onto the hard disk
  35. lanconfigÑchange the system's ethernet configuration
  36. langconfigÑconfigue CCR logon screen languages
  37. mlexit
  38. portconfigÑconfigure terminals and printers
  39. powerdownÑsafely power down or reboot the module
  40. printconfigÑconfigure printers
  41. quitÑlog out
  42. restartÑstop and start the link processes
  43. rootpasswdÑchange the root password
  44. rstfilesÑrestore a set of files
  45. scriptinfoÑdisplay a summary of script information
  46. Standard 1.0 October
  47. startNSEÑactivate Ethernet LAN support
  48. tapeinfoÑdisplay information on a system tape
  49. versionÑdisplay Application Module or IPE Module software version
  50. viewÑdisplay SysLog and link-related files
  51. viewlogÑdisplay SysLog file
  52. Chapter 3: Link maintenance commands
  53. Using link maintenance commands
  54. Link control commands
  55. Link status commands
  56. Link configuration commands
  57. change linkctl
  58. read linkctl
  59. save linkctl
  60. display link
  61. change link
  62. save link
  63. read link
  64. Link statistics command
  65. Meridian Link messages
  66. Association services commands
  67. get directory numbers
  68. get resource
  69. message statistics
  70. filter commands
  71. record commands
  72. set record
  73. monitor commands
  74. traffic commands
  75. Link tracing commands
  76. untrace link
  77. Link testing commands
  78. loopback test
  79. File viewing commands
  80. viewlog
  81. Miscellaneous commands
  82. version
  83. Chapter 4: Diagnosing faults
  84. Diagnostic procedure 1: Power fault suspected
  85. Diagnostic procedure 2: Power fault suspected
  86. Diagnostic procedures 3 and 4: Card fault suspected
  87. Reseating a card
  88. Diagnostic procedure 4: Card fault suspected
  89. Diagnostic procedure 5: System console fault suspected
  90. Diagnostic procedure 6: System start-up problem
  91. Diagnostic procedure 7: Dial-up problem
  92. Diagnostic procedure 8: Application terminal problem
  93. Diagnostic procedure 9: Printer faults
  94. Disk/tape drive unit faults
  95. Login failure
  96. Difficulty logging in as maint
  97. Difficulty logging in as mlusr
  98. Link failure
  99. X.25 host computer link (Link 1) will not establish
  100. TCP/IP host computer link (Link 1) will not establish
  101. Meridian Mail Link (Link 2) will not establish
  102. Meridian Link application malfunction
  103. Meridian Link call processing functions fail
  104. Meridian Link-based applications do not receive expected messages
  105. Chapter 5: Application Module and
  106. Messages that appear on the system console
  107. Application messages
  108. maint messages
  109. Other messages that appear on the system console
  110. Messages that appear in the SysLog file
  113. Bad-event messages
  114. Other messages reported in the SysLog file
  115. Chapter 6: Link error messages
  116. mlusr error messages
  117. Diagnostic tools error messages
  118. Stale association
  119. Chapter 7: CCR log file messages
  120. Chapter 8: Recovery/replacement procedures
  121. Powerdown and restart procedures
  122. Procedure 2: SBC restart
  123. Procedure 3: Hardware powerdown
  124. Hardware replacement procedures
  125. Procedure 7: Replace the Application Module MVME147/167 SBC card
  126. Procedure 8: Configure the Application Module MVME147 SBC card
  127. Procedure 9: Configure the Application Module MVME167 SBC card or the IPE Module
  128. Procedure 10: Replace the Application Module
  129. Procedure 11: Replace the MVME332XT or MVME332XTS ACC card
  130. Procedure 12: Replace the NT6D51 transition card
  131. Procedure 13: Remove the Application Module
  132. Procedure 14: Replace the Application Module
  133. Procedure 15: Remove the IPE Module
  134. Procedure 17: Replace the Application Module MVME712 transition card
  135. Procedure 18: Replace or reconfigure the Application Module MVME705B transition card
  136. Software reinstallationÑinitializing the system from tape
  137. Procedure 19: Load the operating system tape on an Application Module with an MVME147 card
  138. Module or an Application Module with an MVME167 card
  139. Procedure 21: Reboot and go through setup
  140. Procedure 22: Load the application software from tape
  141. Procedure 23: Back up configuration files and data files
  142. Procedure 24: Restore configuration files and data files from the backup tape
  143. Procedure 25: Enable or disable Ethernet LAN support
  144. List of terms
  145. Index
  147. Table Of Contents
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. on the Nortel web site
  6. Getting help from the Nortel Web site
  7. Getting help from a specialist by using an Express Routing Code
  8. System information
  9. Applicable systems
  10. Intended audience
  11. Related information
  12. Preparing and planning for the upgrade
  13. Introduction
  14. Planning
  15. Upgrade Checklists
  16. Identifying the proper procedure
  17. Printing site data
  18. Performing a template audit
  19. Backing up the database (data dump and ABKO)
  20. Identifying two unique IP addresses
  21. Performing the upgrade
  22. Reviewing upgrade requirements
  23. Upgrading Core 1
  24. Upgrading Core 0
  25. Making the system redundant
  26. Completing the CP PII upgrade
  27. Installing a Signaling Server
  29. Readiness checklist
  30. Installing the CP PM Signaling Server hardware
  31. Connections
  32. Installing the Signaling Server software
  33. installing the software
  34. First boot of a new Nortel CP PM Signaling Server
  35. Unpacking Help files for Virtual Terminal Emulator
  36. Verifying a successful configuration
  37. Appendix A: Upgrade checklists
  38. NN43021-469 Standard 01.01 May
  39. Pre-upgrade checklists
  40. Pre-conversion steps
  41. Post-conversion checks
  42. Software generic by machine type
  43. Appendix B: Technical Assistance service
  44. Services available
  45. Requesting assistance
  46. Index
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Software
Table of contents
  1. user guide
  2. Table Of Contents
  3. Table Of Contents
  4. Overview
  5. administrators
  7. About the MICB Dashboard
  8. title frame
  9. Accessing the BUI
  10. changing the administrator password
  11. Installing MICB using the Installation Wizard
  12. Configuring general settings
  13. Configuring a confirmation E-mail
  14. Customizing greetings
  15. Customizing images
  16. Configuring users
  17. editing a user
  18. adding a user
  19. searching for a user
  20. Configuring call-out groups
  21. viewing group details
  22. editing a member
  23. adding a group
  24. Configuring permanent conferences
  25. Upgrading the number of ports
  26. Upgrading the firmware version
  27. Backing up data
  28. Generating reports
  29. Using the Command Line Interface (CLI)
  31. Things to know
  33. changing the password
  34. Scheduling a new one-time conference call
  35. Scheduling a new recurrent conference call
  36. Editing a conference call (one-time or recurrent) before it starts
  37. Controlling a conference call in progress
  38. Telephone User Interface (TUI)
  39. Scheduling a conference
  40. Recording a brandline greeting
  41. Acquiring and releasing chairperson control
  42. Invoking a chairperson command on a participant
  43. Adjusting audio volume
  44. Recording a conference-specific greeting
  45. TUI command summary
  46. P0989944 Standard 1.00 June
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Table of contents
  1. October
  2. Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. about this document
  12. Standard 9.00 January
  13. ISDN product overview
  14. Connection parameters
  15. Meridian 1 Correlation tables
  16. Data administration
  17. Mbps Gateway
  18. 1.5/2.0 Mbps Gateway
  19. Table Of Contents
  20. mb hardware introduced into north america
  21. hardware installation
  22. conversion scenarios
  23. pri2 implementation
  24. dti2 implementation
  25. Trunk Route Member Expansion
  26. Advice of Charge
  27. Advice of Charge
  28. storing charging information
  29. displaying charging information
  30. handling overflow charging information
  31. advice of charge for central office connectivity
  32. euroisdn (call set-up, during call, end of call)
  33. ins1500 (japan d70) (end of call)
  34. numeris (end of call)
  35. numeris and swissnet (during call)
  36. tr6 (end of call)
  37. Analog Semi-permanent Connections
  38. Remote Call Forward
  39. Attendant Blocking of Directory Number
  40. Attendant Through Dialing Networkwide
  41. Australia ETSI
  42. isdn bri configuration
  43. Backup D-channel
  44. Basic Call Service
  45. numbering plans
  46. B-channel Overload Control
  47. Break-in Features
  48. BRI/PRI Basic Call Interworking
  49. BRI Trunks with Night Service Enhancement
  50. Diversion
  51. Explicit Call Transfer
  52. Number Display
  53. class of service
  54. call forward
  55. Call Connection Restriction
  56. Call Detail Recording Enhancement
  57. call detail recording enhancement
  58. Call Forward All Calls/No Answer
  59. or External Network Wide
  60. Feature Code
  61. Call Page Network Wide
  62. Call Park Network Wide
  63. Call Pickup Network Wide
  64. Calling Line Identification (CLID)
  66. Calling Line Identification in CDR
  67. Calling Party Privacy
  68. Calling Party Privacy Override
  69. outgoing calls
  70. Channel Negotiation
  71. D-Channel Expansion
  72. Data Packet Network access
  73. DID-to-network Calling
  74. Digit Key Signaling at Console
  75. Interface Time Slot Reuse
  76. Display of Access Prefix on CLID
  77. Display of Calling Party Denied
  78. DPNSS1/DASS2 to Q.931 Gateway
  79. Anti-Tromboning Interworking
  80. E.164/ESN Numbering Plan Expansion
  81. Lock on Private Lines
  82. Electronic Switched Network interworking
  83. Emergency Services Access
  84. Attendant Service
  85. Analog E&M TIE Trunks
  86. EuroISDN 7kHz/Videotelephony Teleservices
  87. EuroISDN Continuation
  88. EuroISDN Continuation Phase III
  89. EuroISDN ETS 300 403 Compliance Update
  90. EuroISDN Malicious Call Identification
  91. euroisdn malicious call identification
  92. EuroISDN Trunk - Network Side
  93. Idle Extension Notification
  94. Calling Line Identification
  95. Integrated Services Access
  96. Integrated Trunk Access
  97. Enhancements
  98. ISDN PRI Central Office Connectivity
  99. australia etsi
  100. ISDN QSIG Alternate Routing
  101. ISDN QSIG Basic Call
  103. Update
  104. ISDN QSIG Call Diversion Notification
  106. ISDN QSIG Call Transfer Notification
  107. ISDN QSIG Channel ID Coding
  108. ISDN QSIG/ETSI GF Enhancement
  109. ISDN QSIG/EuroISDN Call Completion
  110. Enhancement
  111. ISDN QSIG Generic Functional Transport
  112. ISDN QSIG Name Display
  113. ISDN QSIG Name Display Enhancement
  114. ISDN QSIG Path Replacement
  115. for Australia
  116. ISDN Signaling Link
  117. Japan D70 nB+D
  118. Japan TTC Common Channel Signaling
  119. Malicious Call Trace Enhancements
  120. MCDN Alternate Routing
  121. MCDN End to End Transparency
  122. MCDN End to End Transparency
  123. operating parameters for nas using the qsig transport
  124. operating parameters for nacd using the qsig transport
  125. feature interactions with nacd using the qsig transport
  126. feature interactions with nms-mc using the qsig transport
  127. isdn pri implementation using the qsig transport
  128. isdn bri implementation using the qsig transport
  129. nas implementation using the qsig transport
  130. nacd implementation using the qsig transport
  131. nms implementation using the qsig transport
  132. direct message center call
  133. Meridian Hospitality Voice Services
  134. Meridian Mail Trunk Access Restriction
  135. with DMS
  136. MSDL Idle Code Selection
  137. MSDL Status Enquiry Message Throttle
  138. MSDL Port Overload Counter
  139. Rate Interface
  140. Network ACD
  141. Network and Executive Distinctive Ringing
  143. Network Attendant Service
  144. unsupported features
  145. Network Name Delivery
  146. network name delivery
  147. Network Call Redirection
  148. Extended Calls
  149. Queuing
  150. Network Individual Do Not Disturb
  152. Network Message Services
  153. Network Ring Again
  154. Services
  155. Network Tenant Service
  156. Network Time Synchronization
  157. Network-wide Listed Directory Number
  158. Network Break-in and Force Disconnect
  159. NI-2 B-channel Service Messaging
  160. NI-2 Name Display Supplementary Service
  161. NI-2/QSIG Compliance Update
  162. NI-2 Call By Call Service Selection
  163. Private to Public CLID Conversion
  164. Radio Paging Improvement
  165. Continuation
  166. Network Wide
  167. for QSIG Call Rerouting
  168. to External Trunks
  169. Reference Clock Switching
  170. Remote Virtual Queuing
  171. Ring Again on No Answer
  172. SDID Number as CLID for EuroISDN Trunks
  173. Software Defined Network Access
  175. Software Release ID
  176. Trunk Anti-Tromboning
  177. Trunk Optimization (Before Answer)
  178. Trunk to Trunk Connection
  179. Virtual Network Services Virtual Directory Number Expansion
  180. Virtual Network Services
  181. virtual network services
  182. ISDN BRI features
  183. ISDN BRI features
  185. Table Of Contents
  186. isdn bri calling line identification presentation and restriction
  187. isdn bri national isdn-1 conference
  188. invoke conference while making a call
  189. conference disconnect
  190. isdn bri circuit-switched data calls
  191. isdn bri national isdn-1 call forward all calls
  192. isdn basic rate interface connected line presentation/restriction
  193. ni-1 bri compliance enhancements
  194. set-based isdn bri features on meridian 1 isdn bri terminals
  195. generic x11 features on isdn bri
  196. Engineering and configuration guidelines
  197. Table Of Contents
  198. system compatibility
  199. primary rate interface (pri) hardware requirements
  200. isdn signaling link (isl) hardware
  201. disk drive hardware
  202. cable and channel information
  203. data characteristics
  204. loss and level plan
  205. call connection limitations
  206. software packages
  207. meridian 1 connectivity
  208. cable information
  209. Service verification
  210. Table Of Contents
  211. testing pri
  212. pri self-test
  213. link diagnostic and remote loop-back tests
  214. testing dch
  215. dch tests 200 and
  216. msdl local loopback test (nt6d)
  217. msdl remote loopback tests (nt6d)
  218. calling line identification
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Table of contents
  1. Standard 17.00 January
  2. Return
  4. Space or
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Removing module covers and pedestal grills
  11. NT1P61 Fibre Superloop Network Card
  12. NT1P62 Fibre Peripheral Controller Card
  13. NT4N43 cPCI Multi-Media Disk Unit
  16. NT4N65, and NT4N66 cPCI Core Network Interface Cards
  17. NT4N67 and NT4N68 System Utility cards
  18. CP PII) card
  19. NT5D10 68060 Call Processor (CP) Card
  22. NT5D12AA Dual DTI/PRI (DDP)
  23. Installing the DDP card
  24. NT5D20 IOP/CMDU cards or NT6D63 IOP and NT6D64 CMDU cards replaced with NT5D61 IODU/C cards
  25. Splitting the cores
  28. Replacement procedure for Option 51C systems
  30. Completing the upgrade
  31. NT5D61 Input/Output Disk Unit with CD-ROM (IODU/C)
  33. Replacing the IODU/C in a redundant system
  35. Replacing the IODU/C in an Option 51C
  38. NT5D61 IODU/C Security Device
  39. Replacing the Security Device on a redundant system
  40. Replacing the Security Device on an Option 51C system
  42. NT5D2103 Core/Network Card Cage
  44. NT5K09 Quad Digitone Receiver
  45. NT5K10 Dual Loop Peripheral Buffer Card
  46. NT5K1106 Enhanced Peripheral Equipment Card Cage
  48. Sender/Receiver Card
  49. NT6D40, NT6D41, NT6D42, Power Supply DC
  50. NT6D65 and NTRB34 Core to Network Interface Cards
  51. NT7D10 Power Distribution Unit DC
  52. NT7D67CB Power Distribution Unit DC
  54. NT7R51 Local Carrier Interface Card
  55. NT7R52 Remote Carrier Interface Card
  56. NT8D01 Controller Card
  57. Intelligent Peripheral Equipment Card
  59. NT8D04 Superloop Network Card, QPC414 Network Card
  60. NT8D06, NT8D21, NT8D29 Power Supply AC
  62. NT8D17 Conference/TDS Card
  63. NT8D22 System Monitor
  64. NT8D41 Dual or Quad Port Serial Data Interface card
  65. NT8D46AC Thermostat Harness
  66. NT8D46AM, NT8D46DC Air Probe Harness
  68. NT8D52AB, NT8D52DD Pedestal Blower Unit
  70. Power Distribution Unit
  71. NT8D3503/NT8D3507 Network Module Card Cage
  72. Connect groups 1 through 7: shelf 0 to shelf 1
  73. Connect the Network modules to the Core/Net modules
  74. cCNI slot and port assignments
  75. cCNI to 3PE Termination Panel cable connections
  76. NT8D3703 IPE Module Card Cage
  78. systems equipped with NT5D61 IODU/C cards
  80. NTAG26 Extended Multi-frequency receiver
  81. NTBK51AA Downloadable D-Channel Daughterboard
  82. Installing the DDCH Daughterboard
  83. NTRB33 Fiber Junctor Interface card
  84. P0699798 Air Filter
  85. QPC43 Peripheral Signaling Card
  86. QPC441 Three-Port Extender Card
  87. QPC471, QPC775 Clock Controller Card
  88. QPC477 Bus Terminating Unit
  89. QPC659 Dual Loop Peripheral Buffer Card
  90. QPC841 Serial Data Interface Card
  92. NT7D67CB PDU
  95. Index
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Storage
Table of contents
  1. revision history
  2. Table Of Contents
  3. Introduction
  4. Operation procedures and tests
  5. Testing procedures
  6. Operating procedures
  7. Hot Line calls
  8. Keyboard dialing
  9. Keyboard dialing from the AIM data station
  10. Keyboard dialing from the ASIM data station
  11. Keypad dialing from the ASIM data station
  12. Performance testing operations
  13. In-house transmission performance testing
  14. Outbound Modem Pool fault testing
  15. AIM and AILC fault testing
  16. ASIM troubleshooting procedures
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Table of contents
  1. December
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Standard 16.00 April
  8. References
  9. Content list
  10. Access through the system terminal
  11. Access through the maintenance telephone
  13. Circuit cards
  14. Data disks
  15. Options 51C, 61C,and 81C cable guidelines
  17. Reference list
  18. Pedestal grills
  19. A0321130 Fan Unit
  20. A0378252 Battery Pack Assembly
  21. NTAG26 Extended Multi-frequency receiver
  22. NT5K09 Quad Digitone Receiver
  23. NT5K10 Dual Loop Peripheral Buffer Card
  24. NT5K1106 Enhanced Peripheral Equipment Card Cage
  25. Sender/Receiver Card
  26. NT1P61 Fibre Superloop Network Card
  27. NT1P62 Fibre Peripheral Controller Card
  28. NT5D10 68060 Call Processor (CP) Card
  29. NT5D12AA Dual DTI/PRI (DDP)
  30. Installing the DDP card
  31. NT5D20 IOP/CMDU
  32. with the NT5D20 IOP/CMDU
  33. NT5D30AA Dual InterGroup Switch (DIGS) card
  34. NT6D3903 CPU/Network Module Card Cage
  35. NT6D40, NT6D41, NT6D42, Power Supply DC
  36. NT5D61 Input/Output Disk Unit with CD-ROM (IODU/C)
  37. Splitting the Cores
  38. Replacing the IODU/C in a redundant system
  39. Replacing the IODU/C in an Option 51C
  40. Completing the upgrade
  41. NT6D52 Rectifier –48 V/30 A
  42. Core/Network Card Cage
  43. NT6D6003 Core Bus Terminator Card
  44. NT6D63 I/O Processor Card
  45. NT6D64 Core Multi Drive Unit
  46. NT6D65 and NTRB34 Core to Network Interface Cards
  47. NT6D66 Call Processor Card
  48. NT7D10 Power Distribution Unit DC
  49. NT8D06, NT8D21, NT8D29 Power Supply AC
  50. NT7D15 System Monitor
  51. NT7D67CB Power Distribution Unit DC
  53. NT7R51 Local Carrier Interface Card
  54. NT7R52 Remote Carrier Interface Card
  55. NT8D01 Controller Card
  56. Intelligent Peripheral Equipment Card
  57. NT8D04 Superloop Network Card, QPC414 Network Card
  58. NT8D17 Conference/TDS Card
  59. NT8D18 Network/DTR Card
  60. NT8D19 Memory/Peripheral Signaling Card
  61. NT8D22 System Monitor
  62. NT8D41 Dual or Quad Port Serial Data Interface card
  63. NT8D46AC Thermostat Harness
  64. NT8D46AM, NT8D46DC Air Probe Harness
  65. NT8D52AB, NT8D52DD Pedestal Blower Unit
  66. NT8D53CA Power Distribution Unit AC
  67. NT8D53AD Power Distribution Unit
  68. Power Distribution Unit
  69. NT8D1103 CE/PE Module Card Cage
  70. NT8D1303 PE Module Card Cage
  71. NT8D3403 CPU Module Card Cage
  72. NT8D3503/NT8D3507 Network Module Card Cage
  73. NT8D3703 IPE Module Card Cage
  74. NT8D33 Small Systems Multi Disk Unit
  75. systems equipped with NT5D61 IODU/C cards
  76. NT9D19 68040 Call Processor (CP) card
  77. NT9D34 Enhanced Mass Storage Interface Card
  78. NTBK51AA Downloadable D-Channel Daughterboard
  79. NTND01 Integrated CPU/Memory Card
  80. NTND02 Misc/SDI/Peripheral Signaling Card
  81. NTND08, QPC939 ROM Card
  82. NTND09, QPC583 Memory Card
  83. NTND10, QPC581 Changeover and Memory Arbitrator Card
  84. NTND15, NT8D68 Floppy Disk Unit
  85. NTND16, NT8D69 Multi Disk Unit
  86. NTND31 ROM Card
  87. NTRB33 Fiber Junctor Interface card
  88. P0699798 Air Filter
  89. QMM42 Security Data Cartridge
  90. QPC43 Peripheral Signaling Card
  91. QPC215 Segmented Bus Extender Card
  92. QPC412 InterGroup Switch Card
  93. QPC441 Three-Port Extender Card
  94. QPC471, QPC775 Clock Controller Card
  95. QPC477 Bus Terminating Unit
  96. QPC841 Serial Data Interface Card
  97. QPC579 CPU Function Card
  98. QPC580 CPU Interface Card
  99. QPC584 Mass Storage Interface Card
  100. QPC659 Dual Loop Peripheral Buffer Card
  101. QPC687 CPU Card
  102. Replacing the QPC723A Circuit Card
  103. QPC742 Floppy Disk Interface Card
  104. QPC940 ROM Card
  105. Replacing the Security Device on the NT5D61 IODU/C
  106. Replacing the Security Device on a redundant system
  107. Replacing the Security Device on an Option 51C system
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Conference System
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: Telephone
Meridian Meridian 1 first page preview

Meridian Meridian 1

Brand: Nortel | Category: PBX
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