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Nortel Softphone 2050 manuals

Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. IP Softphone 2050 overview
  9. Components
  10. Call Control window
  11. i2050.exe application
  12. IP Softphone 2050 Call Control window
  14. Accessibility Interface
  15. Call Control window elements and functions
  16. Hot keys
  17. Removing a Hot Key
  18. System tray icon and menu
  19. IP Softphone 2050 Directories
  20. CS 1000 Directory
  21. Callers List
  22. Opening CS 1000 Directory features
  23. Installing and setting up the IP Softphone 2050
  24. Nortel USB Audio Kit
  25. Installing the USB Headset Kit
  26. Managing contacts from the Local Directory
  27. Editing contacts in the Local Directory
  28. Deleting contacts from the Local Directory
  29. Filtering a Local Directory
  30. Dialing from the Redial List in the Local Directory
  31. Managing Groups in the Shortcut Bar
  32. Using the Properties dialog box
  33. Properties — General tab
  34. Linking to the LDAP directory
  35. Linking to Outlook
  36. Linking to Windows Address Book directory
  37. Managing contacts from the CS 1000 Directory
  38. Editing CS 1000 Directory contacts
  39. Deleting CS 1000 Directory contacts
  40. Dialing from the Redial List
  41. Managing IP Softphone 2050 calls
  42. Holding and retrieving telephone calls
  43. IP Softphone 2050 USB Headset Adapter
  44. Answering calls with the USB Headset Adapter
  45. Muting a call
  46. Customizing the Smart Functions menu
  47. IP Softphone 2050 macros
  48. Deleting a macro
  49. IP Softphone 2050 menu commands
  50. Using the Edit menu
  51. Using the View menu
  52. IP Softphone 2050 Settings
  53. Using the Settings window
  54. Profiles
  55. Modifying profile names
  56. Importing profiles
  57. Using IP addresses and DNS names
  58. Resetting the connection
  59. Macros
  60. Sound Devices
  61. Hardware ID
  62. Selecting MAC addresses
  63. Listener IP
  64. Sounds
  65. Lamp Sounds
  66. Key Type
  67. About
  68. USB Headset
  69. Selecting the headset
  70. headset disconnect
  71. Using the backlight
  72. Control groups
  73. Line and Feature
  74. Navigating Menu Commands
  75. Setting CS1000 Directory user preferences
  76. Setting the date and time
  77. Logging all/unanswered incoming calls
  78. Preferred name match
  79. Name display format
  80. Enabling Password Protection
  81. Changing your personal password
  82. Troubleshooting the IP Softphone 2050
  83. Connection is reinitializing
  84. Authorization failed
  85. DHCP server
  86. Audio problems
  87. Windows sound plays from the headset
  88. Reset conditions
  89. USB Headset Adapter features appear dimmed
  90. Cannot hear audio through headset
  91. Index
  92. Table Of Contents
  93. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. how to get help
  3. getting help through a nortel distributor or reseller
  4. about this document
  5. intended audience
  6. touch panel
  7. application area
  8. language support
  9. echo cancellation
  10. jitter buffer
  11. mvc 2050 call handling screen
  12. software requirements
  13. mvc 2050 installation method
  14. roaming and handover
  15. extension microphones
  16. configuring the ip phone 1120e
  17. configuring the ip phone 1140e
  18. headset support
  19. expansion module startup initialization
  20. services key operation
  21. display diagnostics
  22. set info
  23. corporate directory
  24. redial list
  25. regulatory and safety information
  26. environmental specifications
  27. automatic voice vlan id configuration
  28. general information
  29. local diagnostics
  30. lock menu
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. nortel ip phone 1150e
  4. Table Of Contents
  5. Table Of Contents
  6. how to get help
  7. getting help through a nortel distributor or reseller
  8. about this document
  9. applicable systems
  10. intended audience
  11. related information
  12. components and functions
  13. keys and functions
  14. services menu
  15. supported features
  16. features not currently supported
  17. cleaning the ip phone display screen
  18. soft key label display
  19. package components
  20. installation and configuration
  21. configuring the ip phone
  22. startup sequence
  23. installing the ip phone
  24. full duplex mode
  25. gratuitous address resolution protocol protection
  26. replacing an ip phone 2001
  27. central answering position
  28. reinstalling an ip phone 2004
  29. replacing an ip phone 2004
  30. removing an ip phone 2004 from service
  31. reinstalling an ip phone 2002
  32. replacing an ip phone 2002
  33. removing an ip phone 2002 from service
  34. local tools menu
  35. touch panel
  36. application area
  37. local tools menu password protection
  38. accessing the local tools menu
  39. removing an ip phone 2007 from service
  40. ip phone kem startup initialization
  41. operating parameters
  42. virtual office
  43. language support
  44. call control window
  45. nortel usb audio kit
  46. echo cancellation
  47. jitter buffer
  48. qos settings
  49. ethereal traces
  50. system components
  51. installing or upgrading the ip softphone
  52. windows qos packet scheduler
  53. changing the tn of an existing ip softphone 2050
  54. removing an ip softphone 2050 from service
  55. system requirements
  56. application software
  57. compatible pdas
  58. mvc 2050 call handling screen
  59. mvc 2050 installation
  60. mvc 2050 removal
  61. global packet loss concealment algorithm
  62. wireless fidelity
  63. nortel wlan handset
  64. extension microphones
  65. removing an ip audio conference phone 2033 from service
  66. connecting an extension microphone
  67. features not supported
  68. removing an ip phone 1110 from service
  69. Local Tools menu
  70. Table Of Contents
  71. installing the ip phone 1120e
  72. replacing an ip phone 1120e
  73. installing the ip phone 1140e
  74. bluetooth wireless technology
  75. replacing an ip phone 1140e
  76. Nortel IP Phone 1150E
  77. Table Of Contents
  78. headset support
  79. soft keys
  80. installing the ip phone 1150e
  81. reinstalling an ip phone 1150e
  82. replacing an ip phone 1150e
  83. expansion module startup initialization
  84. ip phone 1140e and ip phone 1150e
  85. services key operation
  86. display diagnostics
  87. corporate directory
  88. redial list
  89. emergency services for virtual office
  90. enhanced unistim firmware download
  91. srtp media encryption
  92. ip phone power requirements
  93. environmental specifications
  94. regulatory and safety information
  95. other compliancies
  96. denan regulatory notice for japan
  97. ip phone support
  98. ip softphone 2050 support
  99. vlan ids
  100. enhanced vlan tagging
  101. enhanced data vlan
  102. network diagnostic utilities
  103. accessing network diagnostic utilities from the ip phone
  104. network diagnostic utilities data display pages
  105. network address translation traversal
  106. general information
  107. using cli commands
  108. network diagnostic tools
  109. ip network statistics
  110. usb devices
  111. display settings
  112. local tools menu for the ip phone
  113. local diagnostics
  114. lock menu
  115. manual configuration
  116. pairing your headset
  117. tftp server planning
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. ip phones fundamentals
  2. revision history
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. how to get help
  13. getting help through a nortel distributor or reseller
  14. new in this release
  15. new language support
  16. context-sensitive soft keys
  17. components and functions
  18. services menu
  19. features not supported
  20. key number assignments
  21. startup sequence
  22. full duplex mode
  23. gratuitous address resolution protocol protection
  24. extensible authentication protocol
  25. replacing an ip phone 2001
  26. features not currently supported
  27. replacing an ip phone 2002
  28. central answering position
  29. replacing an ip phone 2004
  30. extension microphones
  31. replacing an ip audio conference phone
  32. removing an ip audio conference phone 2033 from service
  33. local tools menu
  34. touch panel
  35. dialpad entry
  36. cleaning the ip phone display screen
  37. application area
  38. tools/navigation area
  39. local tools menu password protection
  40. removing an ip phone 2007 from service
  41. ip phone key expansion module (kem)
  42. ip phone kem startup initialization
  43. operating parameters
  44. language support
  45. nortel usb audio kit
  46. loss plan
  47. vlan id
  48. diffserv (dscp)
  49. frame size
  50. system components
  51. before you begin
  52. installing or upgrading the ip softphone
  53. windows qos packet scheduler
  54. running the ip softphone 2050 for the first time
  55. changing the tn of an existing ip softphone 2050
  56. nortel wlan handset 2210, wlan handset 2211, wlan handset
  57. system requirements
  58. application software
  59. mvc 2050 components
  60. mvc 2050 call handling screen
  61. mvc 2050 graphical interface (skins) components
  62. mvc 2050 installation
  63. mvc 2050 installation method
  64. mvc 2050 removal
  65. mvc 2050 and wlan
  66. wireless fidelity
  67. removing an ip phone 1110 from service
  68. nortel ip phone 1120e
  69. configuring the ip phone 1120e
  70. installing the ip phone 1120e
  71. redeploying an ip phone 1120e
  72. replacing an ip phone 1120e
  73. removing an ip phone 1120e from service
  74. nortel ip phone 1140e
  75. configuring the ip phone 1140e
  76. installing the ip phone 1140e
  77. bluetooth wireless technology
  78. replacing an ip phone 1140e
  79. removing an ip phone 1140e from service
  80. nortel ip phone 1150e
  81. self-labeled line/programmable feature key label
  82. headset support
  83. self-labeled line/programmable feature keys
  84. acd fixed feature keys
  85. configuring the ip phone 1150e
  86. installing the ip phone 1150e
  87. redeploying an ip phone 1150e
  88. replacing an ip phone 1150e
  89. removing an ip phone 1150e from service
  90. expansion module startup initialization
  91. ip phone 1120e
  92. services key operation
  93. features overview
  94. corporate directory
  95. callers list
  96. emergency services for virtual office
  97. media security
  98. live dialpad
  99. regulatory and safety information
  100. other compliancies
  101. denan regulatory notice for japan
  102. ip phone power requirements
  103. environmental specifications
  104. ip phone support
  105. ip softphone 2050 support
  106. vlan ids
  107. enhanced vlan tagging
  108. enhanced data vlan
  109. configuring the local tools options
  110. local tools menu for the ip phone
  111. appendix f ip phone diagnostic utilities
  112. network diagnostic utilities
  113. network diagnostic utilities data display pages
  114. network address translation traversal
  115. general information
  116. using cli commands
  117. graphic-based diagnostics utilities
  118. appendix g bluetooth wireless technology
  119. enabling bluetooth wireless technology
  120. tftp configuration
  121. pairing your headset
  122. appendix h language enhancement
  123. expansion module for ip phone 1100 series font support
  124. appendix i tftp server
  125. pre-download checklist
  126. updating ip phones firmware
  127. updating the ip phone 2007 firmware
  128. downloading and configuring fonts
  129. appendix k call features
  130. nortel communication server
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. ip phones fundamentals
  2. Revision history
  3. August
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Table Of Contents
  15. Table Of Contents
  16. Table Of Contents
  17. Table Of Contents
  18. Table Of Contents
  19. New in this release
  20. Getting help from the Nortel Web site
  21. Getting help through a Nortel distributor or reseller
  22. Introduction
  23. Keys and functions
  24. Supported features
  25. features not supported
  26. key number assignments
  27. full duplex mode
  28. gratuitous address resolution protocol protection
  29. extensible authentication protocol
  30. replacing an ip phone 2001
  31. Features not currently supported
  32. Cleaning the IP Phone display screen
  33. Soft key label display
  34. Package components
  35. Installation and configuration
  36. Full Duplex mode
  37. Gratuitous Address Resolution Protocol Protection
  38. replacing an ip phone 2002
  39. Removing an IP Phone 2002 from service
  40. Contents
  41. Services menu
  43. Central Answering Position
  44. Display characteristics
  45. Key number assignments
  47. Before you begin
  49. Nortel Communication Server
  50. replacing an ip phone 2004
  51. removing an ip phone 2004 from service
  52. Extensible Authentication Protocol
  53. extension microphones
  58. Information line display
  60. First-time installation
  63. replacing an ip audio conference phone
  64. Removing an IP Audio Conference Phone 2033 from service
  65. Description
  66. Local Tools menu
  68. Touch panel
  69. Calibrate the touch panel
  70. Application area
  71. Local Tools menu password protection
  72. Configuring Secure Local Menu through Full DHCP
  74. Startup sequence
  78. Removing an IP Phone 2007 from service
  79. IP Phone Key Expansion Module (KEM)
  80. ip phone kem startup initialization
  81. General
  82. Virtual Office
  84. Features
  85. Additional features
  86. Language support
  88. Information display area
  89. USB audio adapters
  90. Echo cancellation
  91. Clock synchronization
  92. i2050QosSvc.exe
  93. DiffSERV (DSCP)
  94. Check out license
  95. License types
  96. License Server components
  97. Configuring redundant License Servers
  98. Nortel Keycode Retrieval System
  99. Minimum system requirements
  100. System components
  102. Installing the IP Softphone 2050 for the first time
  103. Upgrading
  104. Windows QoS Packet Scheduler
  105. Running the IP Softphone 2050 for the first time
  106. Removing an IP Softphone 2050 from service
  107. ICMP Statistics
  108. ethernet statistics
  109. pc system information
  110. Configuration
  111. Operation
  112. System requirements
  113. system requirements
  114. Application software
  115. ClearType
  116. MVC 2050 Call Handling screen
  117. Programmable line/feature keys
  119. MVC 2050 installation
  120. MVC 2050 installation method
  121. MVC 2050 removal
  122. Global Packet Loss Concealment algorithm
  123. Wireless Fidelity
  124. Components and functions
  127. Context-sensitive soft key label display
  130. Accessing the Local Tools menu
  134. TFTP firmware upgrade
  136. Removing an IP Phone 1110 from service
  137. Nortel IP Phone 1120E
  140. Self-labeled line/programmable feature key label display
  145. Configuring the IP Phone 1120E
  146. installing the ip phone 1120e
  149. Redeploying an IP Phone 1120E
  150. Replacing an IP Phone 1120E
  151. Removing an IP Phone 1120E from service
  152. Nortel IP Phone 1140E
  159. Configuring the IP Phone 1140E
  160. installing the ip phone 1140e
  163. Bluetooth wireless technology
  164. Replacing an IP Phone 1140E
  165. Removing an IP Phone 1140E from service
  166. Nortel IP Phone 1150E
  169. Self-labeled line/programmable feature key label
  171. Headset support
  173. Self-labeled line/programmable feature keys
  175. Configuring the IP Phone 1150E
  176. installing the ip phone 1150e
  179. Redeploying an IP Phone 1150E
  180. Replacing an IP Phone 1150E
  181. Removing an IP Phone 1150E from service
  182. Expansion Module for IP Phone 1100 Series
  183. IP Phone 1140E and IP Phone 1150E
  184. expansion module startup initialization
  185. operating parameters
  186. Services key operation
  187. Firmware
  188. Features overview
  189. corporate directory
  190. callers list
  191. active call failover
  192. media security
  193. Operating parameters
  194. Media Security information
  195. Regulatory and safety information
  196. Other compliancies
  197. DenAn regulatory notice for Japan
  198. Appendix A Specifications
  199. Appendix B 802.1Q VLAN description
  200. ip phone support
  201. Automatic VOICE VLAN ID configuration
  202. Enhanced DATA VLAN
  203. Appendix C 802.1x Port-based network access control
  204. Appendix D 802.1ab Link Layer Discovery Protocol
  205. Appendix E Configuring the Local Tools menu
  206. Appendix F IP Phone diagnostic utilities
  207. Accessing Network Diagnostic utilities from the IP Phone
  208. Network Diagnostic Utilities data display
  209. Network Address Translation Traversal
  210. General Information
  211. Using CLI Commands
  212. Graphic-based diagnostics utilities
  213. Local Diagnostics for the IP Phone 1120E, IP Phone 1140E, and IP Phone 1150E
  214. Appendix G Bluetooth wireless technology
  215. Enabling Bluetooth wireless technology
  216. Pairing your headset
  217. Appendix H Language enhancement
  218. TFTP Server support
  219. Appendix I TFTP Server
  220. Pre-download checklist
  221. Updating IP Phones firmware
  222. IP Phones Fundamentals
  223. NN43001-368 02.01 Standard
  225. Expansion Module for IP Phones
  228. Downloading and configuring fonts
  233. Appendix J IP Phone context-sensitive soft keys
  235. Appendix K Call features
  238. Index
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. About this document
  9. Applicable systems
  10. Intended audience
  11. Conventions
  12. Related information
  13. Nortel Networks IP Phone 2001
  14. Description
  15. Supported features
  16. Display characteristics
  17. information line display
  18. Key number assignments
  19. Package components
  20. Before you begin
  21. First-time installation
  22. Startup sequence
  23. Full Duplex mode
  24. Reinstalling an IP Phone 2001
  25. Replacing an IP Phone 2001
  26. Nortel Networks IP Phone 2002
  27. Introduction
  29. Features not currently supported
  31. Dedicated keys
  36. Reinstalling an IP Phone 2002
  37. Replacing an IP Phone 2002
  38. Nortel Networks IP Phone 2004
  47. Standard 4.00 February
  50. Reinstalling an IP Phone 2004
  51. Replacing an IP Phone 2004
  52. Key Expansion Module (KEM)
  53. Features
  55. Configuration
  56. Installation
  57. IP Phone KEM startup initialization
  58. Operating parameters
  59. virtual office
  60. Nortel Networks IP Softphone 2050
  62. System components
  63. usb headset adapter
  64. language support
  66. Implementation
  67. Operation
  69. installing or upgrading the ip softphone
  70. Configuration utility
  71. Running the IP Softphone 2050 for the first time
  72. Changing the TN of an existing IP Softphone 2050
  73. Nortel Networks Mobile Voice Client 2050
  76. Application software
  77. MVC 2050 Call Handling screen
  80. MVC 2050 installation
  81. MVC 2050 removal
  83. MVC 2050 and WLAN
  84. roaming and handover
  85. Nortel Networks WLAN Handset
  90. Installation and configuration
  91. SIP Phone
  92. SIP Phone features
  93. Installation and configuration overview
  94. Features overview
  95. Corporate Directory
  96. Password Administration
  98. Appendix A: Specifications
  99. Environmental specifications
  100. Appendix A: 802.1Q VLAN description
  101. IP Phone support
  102. IP Softphone 2050 support
  103. Three-port switch support
  104. Appendix B: IP Phone diagnostic utilities
  105. accessing network diagnostic utilities from the ip phone
  106. network diagnostic utilities data display pages
  107. Using CLI Commands
  108. Index
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. about this document
  9. applicable systems
  10. intended audience
  11. related information
  12. supported features
  13. display characteristics
  14. cleaning the ip phone display screen
  15. soft key label display
  16. package components
  17. before you begin
  18. start-up sequence
  19. full duplex mode
  20. gratuitous address resolution protocol protection
  21. replacing an ip phone 2001
  22. startup sequence
  23. reinstalling an ip phone 2002
  24. replacing an ip phone 2002
  25. removing an ip phone 2002 from service
  26. reinstalling an ip phone 2004
  27. replacing an ip phone 2004
  28. removing an ip phone 2004 from service
  29. touch panel
  30. removing an ip phone 2007 from service
  31. ip phone kem startup initialization
  32. operating parameters
  33. virtual office
  34. system components
  35. usb headset adapter
  36. dedicated keys
  37. language support
  38. services menu
  39. installing or upgrading the ip softphone
  40. configuration utility
  41. running the ip softphone 2050 for the first time
  42. changing the tn of an existing ip softphone 2050
  43. compatible pdas
  44. application software
  45. mvc 2050 call handling screen
  46. software requirements
  47. mvc 2050 installation
  48. mvc 2050 removal
  49. mvc 2050 and wlan
  50. roaming and handover
  51. installation and configuration
  52. Nortel IP Audio Conference Phone 2033
  53. Table Of Contents
  54. extension microphones
  55. diagnostic utilities
  56. first time installation
  57. reinstalling an ip audio conference phone
  58. replacing an ip audio conference phone
  59. removing an ip audio conference phone 2033 from service
  60. sip phone
  61. sip phone features
  62. installation and configuration overview
  63. corporate directory
  64. password administration
  65. ip phone power requirements
  66. environmental specifications
  67. ip phone support
  68. ip softphone 2050 support
  69. vlan ids
  70. enhanced vlan tagging
  71. dialpad entry
  72. network diagnostic utilities
  73. accessing network diagnostic utilities from the ip phone
  74. network diagnostic utilities data display pages
  75. using cli commands
  76. configure ip phone 2007 local options
  77. tftp server planning
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Software
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. IP Softphone 2050 overview
  5. Components
  6. call control window
  7. Display
  8. IP Softphone 2050 Call Control window
  9. Call Control window
  10. accessibility interface
  11. Call Control window elements and functions
  12. Hot keys
  13. removing a hot key
  14. System tray icon and menu
  15. Local Directory
  16. directory entry management
  17. CS 1000 Directory
  18. Agent and Supervisor features
  19. Logging in with Agent ID and Multiple Queue Assignments
  20. Logging out an agent
  21. Agent features
  22. Using Force Call
  23. Using Emergency
  24. Contacting your supervisor
  25. Supervisor features
  26. Using Answer Emergency
  27. Using Call Agent
  28. Using Observe
  29. Using Display Agent Status
  30. Using Display Queue
  31. Index
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Software
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. About this guide
  5. Mobile Voice Client 2050 overview
  6. Software dependencies
  7. Headsets
  8. MVC 2050 menus and screen features
  9. Installing and configuring the Mobile Voice Client 2050
  10. MVC 2050 installation method
  11. MVC 2050 configuration
  12. MVC 2050 Call Handling screen
  13. Navigation
  14. MVC 2050 graphical interface (skins) components
  15. Menus
  16. Icons
  17. call handling icons
  18. Menu and icon summaries
  19. help menu
  20. Managing calls with Mobile Voice Client 2050
  21. Answering a call
  22. Maintaining call quality
  23. Managing Contacts with Mobile Voice Client 2050
  24. Editing the Contacts list
  25. Dialing a number from the Contacts list
  26. Dialing formats
  27. area code
  28. extension numbers
  29. Personal Directory, Redial List, and Callers List
  30. call log options
  31. incoming calls
  32. password administration
  33. Mobile Voice Client 2050 settings
  34. Profiles
  35. exporting profiles
  36. Server
  37. Macros
  38. Mobile Voice Client 2050 for expert users
  39. Audio quality
  40. advanced audio
  41. Listener IP
  42. Hardware ID
  43. Connection history
  44. WiFi
  45. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Software
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. IP Softphone 2050 overview
  6. Components
  7. System tray icon and menu
  8. IP Softphone 2050 Call Control window
  9. Call Control window
  10. Accessibility Interface
  11. Call Control window elements and functions
  12. Hot keys
  13. Removing a hot key
  15. IP Softphone 2050 Directories
  16. Opening a Local Directory from the Call Control window
  17. CS 1000 Directory
  18. Agent and Supervisor features
  19. Logging in without Agent ID
  20. Logging in using Agent ID and Multiple Queue Assignments
  21. Logging in: No Supervisor ID, No Priority
  22. Using Default Login
  23. Agent features
  24. Answering ACD calls
  25. Using Activity Code
  26. Using Emergency
  27. Using SAVE key
  28. Using NotReady
  29. Answering a call from your supervisor
  30. Supervisor features
  31. Using Agent key
  32. Using Call Agent
  33. Activating Night Service
  34. Using Display Agent Status
  35. Using Display Queue
  36. Index
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Software
Table of contents
  1. July
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. IP Softphone 2050 overview
  8. Components
  9. system tray icon and menu
  10. IP Softphone 2050 Call Control window
  11. Call Control window
  12. Version
  13. Call Control window elements and functions
  14. Hot keys
  15. System tray icon and menu
  16. IP Softphone 2050 Directories
  17. CS 1000 Directory
  18. callers list
  19. opening cs 1000 directory features
  20. password administration
  21. Installing and setting up the IP Softphone 2050
  22. Installing the IP Softphone 2050
  23. Managing contacts from the Local Directory
  24. Editing contacts in the Local Directory
  25. Finding contacts in the Local Directory
  26. Filtering a Local Directory
  27. Managing Groups in the Shortcut Bar
  28. Using the Properties dialog box
  29. Linking to external directories
  30. linking to the ldap directory
  31. linking to outlook
  32. linking to windows address book directory
  33. Managing contacts from the CS 1000 Directory
  34. Editing CS 1000 Directory contacts
  35. Deleting CS 1000 Directory contacts
  36. Dialing from the Redial List
  37. Managing IP Softphone 2050 calls
  38. Answering telephone calls
  39. Holding and retrieving telephone calls
  40. using save key
  41. Hanging up telephone calls
  42. Viewing active status
  43. IP Softphone 2050 Expansion Module
  44. Using the Expansion Module
  45. IP Softphone 2050 Graphical External Application Server
  46. Using the session window
  47. IP Softphone 2050 USB Headset Adapter
  48. Answering calls with the USB Headset Adapter
  49. Muting a call
  50. Customizing the Smart Functions menu
  51. IP Softphone 2050 macros
  52. Deleting a macro
  53. IP Softphone 2050 menu commands
  54. using the edit menu
  55. using the view menu
  56. IP Softphone 2050 Settings
  57. Using the Settings window
  58. Profiles
  59. creating new profiles
  60. selecting profiles
  61. importing profiles
  62. Server
  63. using ip addresses and dns names
  64. License Servers
  65. Theme
  66. Macros
  67. Sound Devices
  68. Hardware ID
  69. selecting mac addresses
  70. Advanced Audio
  71. Listener IP
  72. Text Replacements
  73. Lamp Sounds
  74. Key Type
  75. Language
  76. Personal Call Recording
  77. Plantronics USB Bluetooth Headset
  78. using the backlight
  79. About
  80. Accessibility Interface
  81. Accessibility Interface Menu
  82. navigating control groups
  83. Using hot keys
  84. Configuring CS 1000 Directory user preferences
  85. Configuring the date and time
  86. new call indication
  87. preferred name match
  88. area code setup
  89. Using Password Administration
  90. changing your personal password
  91. IP Softphone 2050 Diagnostics
  92. Troubleshooting the IP Softphone 2050
  93. connection is reinitializing
  94. authorization failed
  95. service denied
  96. Audio problems
  97. broken or choppy speech
  98. windows sound plays from the headset
  99. Reset conditions
  100. USB Headset problems
  101. usb headset adapter features appear dimmed
  102. TAPI problems
  103. Index
  104. Table Of Contents
  105. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Software
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. About this guide
  5. Nortel Mobile Voice Client 2050 overview
  6. Software dependencies
  7. Headsets
  8. MVC 2050 menus and screen features
  9. Installing and configuring the Mobile Voice Client 2050
  10. MVC 2050 installation method
  11. MVC 2050 configuration
  12. MVC 2050 Call Handling screen
  13. Navigation
  14. MVC 2050 graphical interface (skins) components
  15. Menus
  16. Icons
  17. call handling icons
  18. Menu and icon summaries
  19. help menu
  20. Managing calls with Mobile Voice Client 2050
  21. Answering a call
  22. Managing Contacts with Mobile Voice Client 2050
  23. Editing the Contacts list
  24. Dialing a number from the Contacts list
  25. Dialing formats
  26. area code
  27. extension numbers
  28. Personal Directory, Redial List, and Callers List
  29. List
  30. Call Log Options
  31. Personal Directory
  32. Call Log features: Redial List and Callers List
  33. Password Administration
  34. Mobile Voice Client 2050 settings
  35. Profiles
  36. exporting profiles
  37. importing profiles
  38. Server
  39. Macros
  40. Mobile Voice Client 2050 for expert users
  41. Audio quality
  42. advanced audio
  43. Listener IP
  44. Hardware ID
  45. Connection history
  46. WiFi
  47. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. nortel networks software license agreement
  2. Table Of Contents
  3. Table Of Contents
  4. symbols used in this guide
  5. related publications
  6. how to get help
  7. hardware and software requirements
  8. usb audio kit
  9. To install the USB Audio Headset
  10. To install using the IP Software Phone 2050 CD
  11. additional installation steps for windows 2000
  12. To install the QoS Packet Scheduler
  13. To start the configuration utility using the Control Panel
  14. sound devices
  15. usb headset adapter
  16. hardware id
  17. advanced audio
  18. listener ip
  19. accessing the ip software phone 2050 help
  20. To register your IP Software Phone 2050 on a Business Communications Manager system
  21. primary user interface
  22. system tray interface
  23. local directory interface
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. ip softphone 2050 overview
  7. call control window
  8. system tray icon and menu
  9. ip softphone 2050 call control window
  10. accessibility interface
  11. call control window elements and functions
  12. hot keys
  13. removing a hot key
  14. local directory
  15. cs 1000 directory
  16. callers list
  17. password administration
  18. application server administration
  19. system requirements
  20. installing the ip softphone
  21. adding contacts to a local directory
  22. editing contacts in the local directory
  23. finding contacts in the local directory
  24. dialing from the local directory
  25. managing groups in the shortcut bar
  26. using the properties dialog box
  27. linking to external directories
  28. linking to the ldap directory
  29. linking to outlook
  30. linking to windows address book directory
  31. adding contacts to the personal directory
  32. editing cs 1000 directory contacts
  33. deleting cs 1000 directory contacts
  34. dialing from the redial list
  35. making telephone calls
  36. incoming call notification
  37. holding and retrieving telephone calls
  38. support for tapi applications
  39. using the expansion module
  40. muting a call
  41. customizing the smart functions menu
  42. ip softphone 2050 macros
  43. deleting a macro
  44. call control window menu command
  45. using the edit menu
  46. using the help menu
  47. ip softphone 2050 settings
  48. using the settings window
  49. creating new profiles
  50. removing profiles
  51. exporting profiles
  52. using dhcp
  53. restoring defaults
  54. sound devices
  55. hardware id
  56. advanced audio
  57. echo cancellation
  58. text replacements
  59. key type
  60. phone number dialog box
  61. personal call recording
  62. plantronics usb bluetooth headset
  63. selecting the headset
  64. using the backlight
  65. control groups
  66. date and time
  67. navigating control groups
  68. using hot keys
  69. setting your language
  70. setting the date and time
  71. new call indication
  72. preferred name match
  73. using password administration
  74. enabling password protection
  75. changing your personal password
  76. ip softphone 2050 diagnostics
  77. connectivity problems
  78. connection is reinitializing
  79. authorization failed
  80. service denied
  81. audio problems
  82. windows sound plays from the headset
  83. reset conditions
  84. headset not functioning
  85. usb headset adapter features appear dimmed
  86. tapi problems
  87. Table Of Contents
  88. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: Network Router
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Chapter 1: Before you begin
  4. IPS installation considerations
  5. RNA installation considerations
  6. Typical 3D Sensor deployments
  7. Deploying a Multi-Port 3D Sensor
  8. Other deployment options
  9. Understanding detection engines and interface sets
  10. Connecting sensors to your network
  11. Using a Nortel Defense Center
  12. Chapter 2: Installation
  13. Security considerations
  14. Setting the IP Address for the Management interface
  15. Performing the initial setup
  16. configuring the network settings
  17. installing software updates
  18. Console output
  19. Installing the 3D Sensor 2x50/2x70
  23. Chapter 3: Hardware specification
  24. TPS 2x50 3D Sensor
  25. Chassis front features
  26. System operating environment
  27. TPS 2x70 3D Sensor
  29. Chassis dimensions
  30. Chassis back I/O ports and features
  32. Power supply
  33. Safety information
  34. Regulatory compliance
  35. Appendix A: Safety and regulatory information
  36. installation guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. IP Softphone 2050 overview
  6. Components
  7. System tray icon and menu
  8. Display
  9. IP Softphone 2050 Call Control window
  10. Call Control window
  11. Accessibility Interface
  12. Call Control window elements and functions
  13. Hot keys
  14. Removing a Hot Key
  16. Local Directory
  17. Opening a Local Directory from the Call Control window
  18. CS 1000 Directory
  19. Agent and Supervisor features
  20. Logging in without Agent ID
  21. Logging in using Agent ID and Multiple Queue Assignments
  22. Logging in: No Supervisor ID, No Priority
  23. Using Default Login
  24. Agent features
  25. Using Force Call
  26. Using Emergency
  27. Answering or making non-ACD calls
  28. Placing a call to your supervisor when on a call
  29. Supervisor features
  30. Using Agent key
  31. Using Call Agent
  32. Activating Night Service
  33. Using Display Agent Status
  34. Using Display Queue
  35. Index
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. Nortel Networks Software License Agreement
  2. Table Of Contents
  3. Table Of Contents
  4. Getting started with the IP Softphone 2050
  5. Related publications
  6. how to get help
  7. Introduction
  8. Installing the IP Softphone 2050
  9. USB Audio Kit
  10. To install the USB Audio Headset
  11. To install using the IP Softphone 2050 CD
  12. To install the QoS Packet Scheduler
  13. To start the configuration utility using the Control Panel
  14. Server
  15. Sound Devices
  16. USB Headset Adapter
  17. Hardware ID
  18. Advanced Audio
  19. Listener IP
  20. About
  21. To register your IP Softphone 2050 on a BCM50 2.0 system
  22. IP Softphone 2050 interfaces
  23. System Tray Interface
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. IP Softphone 2050 overview
  6. Main parts
  7. IP Softphone 2050 Call Control window
  8. Standard Call Control window
  9. Enhanced Call Control window
  10. Call Control window elements and functions
  11. Hot keys
  12. Local Directory
  13. Personal Directory, Redial List, and Callers List
  14. System Tray icon and menu
  15. Installing and setting up the IP Softphone 2050
  16. Installing the IP Softphone 2050
  17. Managing contacts with the IP Softphone 2050
  18. Editing contacts
  19. Deleting contacts
  20. Finding contacts
  21. Filtering a directory
  22. Dialing from the Personal Directory
  23. Dialing from the Callers List
  24. Using the Properties dialog box
  25. Managing IP Softphone 2050 calls
  26. Holding and retrieving telephone calls
  27. IP Softphone 2050 USB Headset Adapter
  28. Answering calls with the USB Headset Adapter
  29. Muting a call
  30. Customizing the i2050 Smart Functions menu
  31. Custom Functions for i2050 Smart Functions menu
  32. IP Softphone 2050 macros
  33. Deleting a macro
  34. IP Softphone 2050 menu commands
  35. Standard Call Control window menu
  36. Macro menu
  37. Troubleshooting the IP Softphone 2050
  38. connection is reinitializing
  39. authorization failed
  40. service denied
  41. Audio problems
  42. control panel
  43. Reset conditions
  44. cannot hear audio through headset
  45. Directory problems
  47. call log options
  48. incoming calls
  49. password administration
  50. user guide
Softphone 2050 first page preview

Softphone 2050

Brand: Nortel | Category: IP Phone
Table of contents
  1. nortel networks software license agreement
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. IP Softphone 2050 overview
  7. Components
  8. System tray icon and menu
  9. IP Softphone 2050 Call Control window
  10. Accessibility Interface
  11. Call Control window elements and functions
  12. Hot keys
  13. Removing a Hot Key
  14. Installing and setting up the IP Softphone 2050
  15. Installing the IP Softphone 2050
  16. Managing contacts from the Local Directory
  17. Editing contacts in the Local Directory
  18. Finding contacts in the Local Directory
  19. Filtering a Local Directory
  20. Dialing from the Callers List in the Local Directory
  21. Using the Properties dialog box
  22. Properties—General tab
  23. Linking to external directories
  24. Linking to Outlook
  25. Adding external contacts to the Local Directory
  26. Managing IP Softphone 2050 calls
  27. Holding and retrieving telephone calls
  28. IP Softphone 2050 USB Headset Adapter
  29. Answering calls with the USB Headset Adapter
  30. Customizing the Smart Functions menu
  31. Custom Functions for Smart Functions menu
  32. IP Softphone 2050 macros
  33. Deleting a macro
  34. IP Softphone 2050 menu commands
  35. Using the Keys menu
  36. Using the Help menu
  37. IP Softphone 2050 Settings
  38. Using the Settings window
  39. Creating new profiles
  40. Selecting profiles
  41. Server
  42. Restoring defaults
  43. Features
  44. Sound Devices
  45. Hardware ID
  46. Advanced Audio
  47. Listener IP
  49. Lamp Sounds
  50. Key Type
  51. Personal Call Recording
  52. Selecting the headset
  53. Using the backlight
  54. Configuring Smart Functions
  56. Date and Time
  57. Navigating Control Groups
  58. Troubleshooting the IP Softphone 2050
  59. Connection is reinitializing
  60. Authorization failed
  61. Service denied
  62. Broken or choppy speech
  63. Windows sound plays from the headset
  64. Advanced audio problems due to network performance
  65. USB Headset Adapter features appear dimmed
  66. Cannot hear audio through headset
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