Chapter 1515-45F-15-58FM2-5520 Drum Drive Assembly15.3.7.5 E013-0002: Connector of DC Controller PCB has poor contact 0016-4957Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E013-0002" occurs, all the connectors on the DC Controller PCB was disconnected and then re-connected for solution.- E013-0002 can be displayed when inappropriate level of current (less than 50mA) is detected about 0.1 sec. after the waste toner feeding motor (M12) starts.Field Remedy1. Re-fit all the connectors of the DC Controller PCB.2. If Step 1 does not work on the symptom, replace the waste toner feeding motor (M12) with a new one.F-15-593. If the symptom still occurs, replace the DC Controller PCB with a new one.FM2-9963 Waste Toner Motor AssemblyFM2-8263 DC Controller PCB Assembly15.3.7.6 E020-0010 occurred upon installation: ATR shutter comes off 0016-0405Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionAfter mounting the developing assemblies and toner bottles and powering on the machine upon installation, the error code "E020-0010" was indicated. Tosolve this code, the ATR sensor was reseated.