Chapter 1515-515. If the symptom still occurs, replace the main controller PCB with a new one.FM2-8258 HDDFM2-9163 Main Controller PCB Assembly15.3.7.27 E602-0113: HDD (hard disk) is faulty 0018-3212Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the progress bar stopped at the half point of the whole length and the error code "E602-0113" wad displayed, the HDD (hard disk) was replace with anew one for solution.- E602-0113 can be displayed when the HDD has a problem in the image data area (In-box, etc) during normal operation.CauseBecause of a fault in the HDD, data in FSTDEV was corrupted.Field Remedy1. In service mode > COPIER > Function > SYSTEM > CHK-TYPE, enter '0' using the numeric key, and press [OK]; then select [HD-CHECK] and press[OK].2. After executing [HD-CHECK] (time required: several min to several tens of min), turn the main power switch OFF and then ON.3. If the symptom still occurs, format the HDD again using SST, and then re-install system software.4. If the symptom still occurs, replace the HDD with a new one, and then install system software.FM2-8258 HDD15.3.7.28 E602-0002: Main Controller PCB (sub LANBER-C) is faulty 0018-3299Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E602-0002" was displayed, the main controller PCB (sub LANBER-C) was replaced with a new one for solution.- E602-002 can be displayed when there is no system software for the main CPU (HDD error).CauseSince the main controller PCB (sub LANBER-C) was faulty, the data in the HDD was not read, causing E602-000.Field Remedy1. Re-fit the main controller PCB (sub LANBER-C), and J5002 and J5003 connectors of the main controller PCB (sub LANBER-C).2. Re-fit J2121 and J2122 connectors of the HDD.3. If the symptom still occurs, turn on the main power switch while pressing the numeric keys '2' and '8' on the control panel at the same time to start thismachine; then, format the HDD and install all system software (System, Lang, RUI) again using SST. Finally, turn the main power switch OFF/ON.4. If the symptom still occurs, replace the main controller PCB (sub LANBER-C) with a new one.5. If the symptom still occurs, suspect a failure of the HDD and replace the HDD. Then, format it and re-install system software with SST.FM2-9611 LANBAR-C-BC PCB AssemblyFM2-8258 HDD15.3.7.29 E611-0000: SRAM PCB is faulty 0018-0422Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E611-0000" was displayed, the SRAM PCB was replaced with a new one for solution.- E611-0000 can be displayed when the SRAM data is corrupted and thus job data stored on the SRAM PCB cannot read out, which makes this machinereboot repeatedly after recovery from power discontinuity.Field Remedy1. In service mode > COPIER > Function > MISC-P > P-PRINT, print out all the service settings.2. Service mode > COPIER > Function > CLEAR > MN-CON > OK.Note: Once this mode is executed, all the data stored on the SRAM PCB are initialized. As the file management information sent to the HDD is also initialized,the image data on the HDD cannot be read out either. When executing this mode, explain this to the user and get their consent.3. If the symptom still occurs, re-fit the SRAM PCB on the main controller PCB.4. If the symptom still occurs, replace the SRAM PCB with a new one.Note: When replacing the SRAM PCB, be sure to use the new PCB.FM2-6209 DIMM (required by all models)FM2-6208 DIMM (required only by 230V models)15.3.7.30 E611-0000 occurs during startup (upon installation): SRAM PCB is faulty 0018-1343Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E611-0000" was indicated, the SRAM PCB was replaced with a new one for solution.- E611-0000 can be displayed when SRAM data corruption prevents the job data stored in the SRAM PCB from being read out, consequently making thismachine repeat rebooting at recovery from power discontinuity.Field Remedy1. If this machine can enter service mode, make the following selections in sequence to clear SRAM data: service mode > COPIER > Function > CLEAR >MN-CON > OK. Then, turn the main power switch OFF and then ON.2. Re-fit the SRAM PCB.3. If the symptom still occurs, replace the SRAM PCB with a new one.Note: When replacing the SRAM PCB, be sure to use a new SRAM PCB.FM2-6209 DIMM (required by all models)FM2-6208 DIMM (required only by 230V models)15.3.7.31 E674-0001/FAX function of Super G3 FAX Board-W1 does not work: Main controller PCB (main) is faulty 0018-1271Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550
