Chapter 1515-4715.3.7.9 E020-0200: Connector at Process unit has poor contact 0018-1364Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E020-0200" occurred, J1175 connector of the process unit was disconnected and then re-connected for solution.- E020-020x error code can be displayed when the patch level of each color is lower than the lower limit at the time of ATR initialization. (0200: yellow,0201: magenta, 0202: cyan, and 0203: black)CauseJ1175 connector of the process unit had poor contact, the information of the patch detection sensor was not sent to the DC driver PCB, causing E020-0200error.Field Remedy1. Re-fit J221 connector of the DC driver PCB.2. Re-fit J1175 and J1235 connectors of the process unit.3. Re-fit J1155 connector of the patch detection sensor.4. If the symptom still occurs, replace the patch detection sensor (UN18) with a new one.RH7-7129 OHT Sensor Unit15.3.7.10 E025-0003: Toner rotation volume sensor (PS6) is soiled 0018-0425Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E025-0003" was displayed, the toner rotation volume sensor (PS6) was cleaned for solution.- E025-0003 can be displayed when an error of Bk developing assembly toner supply occurs.CauseSince the toner cartridge installation was performed repeatedly, cyan toner fell from the gear in the front side and accumulated on the toner rotation volumesensor (PS6).Field Remedy1. Check if the toner rotation volume sensor (PS6) is soiled with toner; if so, clean the sensor.2. If the symptom still occurs, re-fit J2005 and J2007 connectors of the DC controller PCB.3. If the symptom still occurs, replace the DC controller PCB with a new one.FM2-8263 DC Controller PCB Assembly15.3.7.11 E025: Connector of process kit relay PCB has poor contact 0018-6729Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iRC2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E025" was displayed, all the connectors of the process kit reply PCB were disconnected and then re-connected for solution.- E025 can be displayed when the toner motor error occurs.CauseSince J552 connector of the process kit reply PCB had poor contact, the toner motor malfunctioned, causing E025 error.Field Remedy1. Re-fit all the connectors of the process kit reply PCB.2. Re-fit J2005, J2008, J2010, and J2012 connectors of the DC controller PCB.15.3.7.12 E045 is displayed during startup after power-on: OHT sensor unit is faulty 0016-1366Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionSince this machine indicated the error code "E045" during startup (i.e., when the progress bar reached the point of two-thirds of its whole way) after power-on, the OHT sensor unit was replaced with a new one for solution.- E045 can be displayed when an OHT sensor error occurs.Field Remedy1. Re-fit the connectors at J212 and J221 on the DC Driver PCB.2. If the symptom still occurs, check if the OHT sensor unit is mounted correctly.3. If the sensor unit is mounted correctly, replace the OHT sensor unit with a new one.RH7-7129 OHT Sensor Unit15.3.7.13 E067-0102: DC Controller PCB has poor contact 0016-3015Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E067-0102" was indicated, all the connectors of the DC Controller PCB were re-fit for solution.- E067-0102 can be displayed when the two detected currents of primary transfer ATVC are both the threshold or less.Field Remedy1. Check to see if the primary transfer roller spring is deformed or detached.2. Clean the point of contact of the primary transfer roller.3. Make the following selections in sequence [Service mode > COPIER > Display > MISC > DRM-LIFE] to check the setting value; if the value is around'100', suspect that the drum almost reaches the end of life, and replace the drum unit with a new one.4. If the symptom still occurs, re-fit all the connectors of the DC Controller PCB.5. If Step 4 does not work on the symptom, output P-Print printouts, and then replace the DC Controller PCB with a new one.Service mode > COPIER > Function > MISC-P > P-PRINT
