Chapter 1515-55The error code "E749-0001" or "E749-0003" indicates that it is necessary for this machine to be restarted as a result of change in product configuration.- E749-0001: Instruction to restart accompanying change in PDL configuration.- E749-0003: Instruction to restart accompanying change is mAccele configuration.Field Remedy1. Hold down the control panel switch for 3 sec or more.The job confirmation screen is displayed, and then the machine goes into the shutdown mode.2. Confirm the jobs currently being processed or waiting to be processed, and then press [Start]. If there is no current job, go to Step 4 after pressing [Start].3. Confirm the message displayed, and then press [Yes].All of the jobs on the confirmation screen being processed or waiting to be processed are canceled. The machine and any network communication processesalso start to shut down.4. Wait for the machine to complete the shutdown process.It may take some time for the machine to completely shut down depending on the application you are using.5. Confirm the contents of the shutdown screen, and then turn the main power switch OFF/ON.15.3.7.46 E804-0001 is displayed because power supply fan2 (FM11) does not rotate: DC Driver PCB is faulty 0016-1360Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionSince the error code "E804-0001" was displayed due to the rotation failure of the power supply fan2 (FM11), the DC Driver PCB was replaced with a newone for solution.- E804-0001 can be displayed when stop of the power supply cooling fan2 (FM11) is detected.Field Remedy1. Re-fit the connector at J233 on the DC Controller PCB.2. If the symptom still occurs, interchange the rear process unit fan (FM8) with the power supply fan2 (FM11) and check if the symptom is solved.3. If the symptom is not solved in Step2, replace the power supply fan2 (FM11) with a new one.4. If the symptom still occurs, replace the DC Driver PCB with a new one.FK2-0472 FanFM2-8264 DC Driver PCB Assembly15.3.7.47 E807-0001: Front process unit fan (FM3) error 0017-6832Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionSince the error code "E807-0001" was displayed, a connector of the front process unit fan (FM3) was disconnected and re-connected for solution.- E807-0001 can be displayed when an error in fan (front) of the process cartridge was detected.Field Remedy1. Re-fit the connector of the front process unit fan (FM3) and the one connected to J216 on the DC controller PCB.2. If the symptom still occurs, replace the front process unit fan with a new one.FK2-0360 Fan15.3.7.48 E807-0002: Rear process unit fan (FM8) fails to rotate 0018-2937Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionSince the error code "E807-0002" was indicated, the rear process unit fan (FM8) was replaced with a new one for solution.- E807-0002 can be displayed when the rear process unit fan is detected as being faulty.Field Remedy1. Re-fit the connector of the rear process unit fan (FM8).2. Re-fit J115 connector of the DC controller PCB.3. If the symptom still occurs, replace the rear process unit fan with a new one.FK2-0472 Fan15.3.7.49 E808-000 sometimes occurs: DC controller PCB is faulty 0018-6728Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iRC2550[ Inspected by Canon Inc. ]DescriptionUpon power-on, this machine started normally. Since, however, it indicated the error code "E808-0000" when the operator opened the cassette to load paperwhile the message "Ready to copy." was being displayed, the DC controller PCB was replaced with a new one for solution.- E808-000 can be displayed when an error in the low-voltage power supply PCB (zero-cross error) occurs.CauseA fault in the DC controller PCB fed the amount of current exceeding the capacity of the low-voltage power supply PCB, causing E808-0000 error.Field Remedy1. Re-fit all the connectors of the DC controller PCB.2. If the symptom still occurs, replace the DC controller PCB with a new one.FM2-8263 DC Controller PCB Assembly15.3.7.50 E811-0000: DC Driver PCB is faulty 0016-4041Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince the error code "E811-0000" was indicated, the DC Driver PCB was replaced with a new one for solution.- E811-000 can be displayed when a blowout of fuse for detection of new drum unit (process cartridge) is detected.
