Chapter 1515-56Field Remedy1. Re-fit the drum unit.2. If Step 1 does not work on the symptom, check if the fuse on the drum unit has electrical continuity; if not, replace the drum unit with a new one.3. If the symptom still occurs, re-fit all the connectors on the DC Driver PCB.4. If the symptom still occurs, replace the DC Driver PCB with a new one.FM2-8264 DC Driver PCB Assembly15.3.7.51 E840-0000/abnormal noise occurs from fan shutter motor (M15): DC controller PCB is faulty 0018-3206Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Inspected by Canon Inc. ]DescriptionSince abnormal noise occurred from the fan shutter motor (M15) and the error code "E840-0000" was indicated, the DC controller PCB was replaced with anew one for solution.- E840-0000 can be displayed when the fan shutter open/close operation error occurs.Field Remedy1. Re-fit connectors J225-A1 through A4 of the DC controller PCB.2. Re-fit the connector of the fan shutter motor.3. If the symptom still occurs, replace the fan shutter motor with a new one.4. If the symptom still occurs, replace the DC controller PCB with a new one.FK2-2069 Stepping DC MotorFM2-8263 DC Controller PCB Assembly15.3.8 FAX # Code15.3.8.1 #857 FAX Error Code is displayed when printing 0016-4192Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Manual-related ]DescriptionSince a print job was not completed normally, the FAX error code "#857" was displayed in System Monitor > Log > Details.- #857 can be displayed when data reception times out or the job is canceled at the host.Field RemedyCheck the network condition, and then run the print job again.15.3.9 FAX ## Code15.3.9.1 ##281 FAX Error Code: FAX transmission cannot be preformed due to noise on communication line 0017-8303Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Case in the field ]DescriptionAt FAX transmission, this machine displayed the FAX error code "##281" and failed to transmit a FAX message. When monitoring the communication linecondition from the telephone receiver, noise was noted. Therefore, the telephone carrier was asked to take proper actions to it.- ##281 can be displayed when bad communication line conditions prevent normal transmission of image signal or EOP, consequently making this machinefail to receive an appropriate signal after output of the EOP signal.Field Remedy1. Using the telephone receiver, monitor the condition of communication line that is connected to this machine. If much noise is noted, ask the telephonecarrier to take proper actions.2. If there is no problem in the communication line, make the following selections and decrease the setting value so that the FAX receiving machine canreceive the image signal correctly: service mode > FAX > Menu > 007.3. If the symptom still occurs, decrease the transmission speed in user mode > System Settings > Communications Settings > FAX Settings > Send StartSpeed.4. If Step3 does not work on the symptom, turn on the NL equalizer by making the following selections and setting the value to '1' so that the FAX receivingmachine can receive the image signal or EOP properly: service mode > FAX > NCU > SPECIALN > 005.5. If the symptom still occurs, enable the transmission of an echo protect tone for the V.29 signal by making the following selections and setting the value to'1': service mode > FAX > Sssw > SW03 > bit1.6. If the symptom still occurs, adjust the continuous transmission time of '1' before image signal output by making the following selections and increasingthe setting value so that the FAX receiving machine can receive the image signal properly: service mode > FAX > Ncu > SPECIALN > 006.7. If the symptom still occurs, increase the silent time after reception of the CFR signal by making the following selections and setting the value to '1' so thatthe FAX receiving machine can receive the image signal properly: service mode > FAX > Sssw > SW04 > bit4.15.3.10 Specifications-Related FAQ15.3.10.1 FAQ on Main Unit Specifications15.3.10.1.1 Description on energy consumption in sleep mode when energy consumption is set to "high"0015-6697Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Manual-related ]DescriptionEnergy consumption in sleep mode:- Copy Model: 34.4W (actual measurement value)- FAX Model: 39.9W (actual measurement value)15.3.10.1.2 Description on temperature control timing of cassette heater0015-8896Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550[ Manual-related ]
