4. Check IBM Support site for Service Bulletins/RETAIN tips related to an Over Temperature Condition.5. If eXFlash DIMM, make sure the eXFlash DIMM FW is updated to the latest level.6. If the DIMM problem persists and there are no other DIMMs with the same indication, replace the DIMM.7. If the eXFlash DIMM problem persists and there are no other eXFlash DIMMs with the same indication, confirmthat the eXFlash DIMM is under warranty before replacement.Related Links:v “Server features and specifications” on page 7v “Removing a DDR3 compute book” on page 283v “Replacing a DDR3 compute book” on page 284v “Removing the DDR3 compute book cover” on page 218v “Replacing the DDR3 compute book cover” on page 220v “Removing a memory module” on page 239v “Replacing a memory module” on page 240v “Flash DIMMs” on page 51806f0a0c-2b82000c An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] onSubsystem [MemoryElementName].Explanation: IMM determined DIMM 12 in Compute Book 2 has an Over Temperature Condition.May also be shown as 806f0a0c2b82000c or 0x806f0a0c2b82000cSeverity: ErrorAlert Category: Critical - TemperatureServiceable: yesCIM Information: Prefix: PLAT and ID: 0146SNMP Trap ID: 0Automatically notify Support: noUser response: Complete the following steps until problem is solved:1. Check the IMM event log for any fan or cooling related issues.2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place andcorrectly installed.3. Make sure that the room temperature is within operating specifications.4. Check IBM Support site for Service Bulletins/RETAIN tips related to an Over Temperature Condition.5. If eXFlash DIMM, make sure the eXFlash DIMM FW is updated to the latest level.6. If the DIMM problem persists and there are no other DIMMs with the same indication, replace the DIMM.7. If the eXFlash DIMM problem persists and there are no other eXFlash DIMMs with the same indication, confirmthat the eXFlash DIMM is under warranty before replacement.Related Links:v “Server features and specifications” on page 7v “Removing a DDR3 compute book” on page 283v “Replacing a DDR3 compute book” on page 284v “Removing the DDR3 compute book cover” on page 218v “Replacing the DDR3 compute book cover” on page 220v “Removing a memory module” on page 239v “Replacing a memory module” on page 240v “Flash DIMMs” on page 51806f0a0c-2b82000c1186 System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide
