February, 20082-314 WorkCentre 5225, 5230024-928 (A-Finisher), 024-930 (A-Finisher)Launch VersionStatus Indicator Raps024-928 (A-Finisher) Scratch Sheet CompileBSD-ON:12.2Sheet Information command made abnormal paper (scratched paper) reported by the IOTejected into the compiler.NOTE: This Fail Code is an operation message. If this fail code is frequently declared, performthe procedure below.Initial Actions• Check that the Top Cover can be opened and closed.• Power Off/On.ProcedureCheck the specifications of paper. The paper is in spec.Y NReplace the paper with new paper that is in spec.Check the condition of the paper. The paper is in normal condition without any problemthat causes the paper to be bent or caught.Y NResolve any problem that causes the paper to be bent or caught.Check for a Fail Code. Another Fail Code is displayed.Y NIf the problem continues, replace the Finisher PWB (PL 22.7).Go to the appropriate Fault Code.024-930 (A-Finisher) Stacker Tray Full StackBSD-ON:12.8One of the following:• At Power On, the Stack Height Sensor detected the height and the Full position.• During the operation of adjusting (lowering) the height of the Stacker Tray for small paperto be ejected, the Full position was detected.• During the operation of adjusting (lowering) the height of the Stacker Tray for large paperto be ejected, the Half position (Full-of-Large-Sheets position) was detected.• With the Half position (Full-of-Large-Sheets position) already detected, paper (largepaper) a stack of which is limited to the Half position was ejected.Initial Actions• Check that the Stack Height Sensor is properly installed, not broken and has no foreignobjects.• Check Stacker Stack Sensors 1 and 2 are properly installed and free from foreign objectsand that their actuators are not broken.• Power Off/On.ProcedureCheck for remaining paper and foreign objects on the Stacker Tray. The Stacker Tray is freeof paper or foreign objects.Y NRemove the remaining paper and/or foreign object(s).Check the drive mechanism to the Stacker Tray for a deformed or broken part and not-seatedgears. The drive mechanism is in normal condition, not deformed or broken and with nonot-seated gears.Y NRepair the Stacker Tray mechanism.Enter Component Control [012-267]. Block and unblock the Stack Height Sensor with a pieceof paper. The display changes.Y NCheck the connections of P/J8708 and P/J8727. P/J8708 and P/J8727 are securelyconnected.Y NConnect P/J8708 and P/J8727 securely.Check for an open or short circuit between J8708 and J8727. The wires betweenJ8708 and J8727 are OK.Y NRepair the open or short circuit.Measure the voltage between J8708-3 (+) on the Finisher PWB and GND (-). The volt-age is approx. +5VDC.Y NGo to Wirenet A-Finisher +5VDC and check the +5VDC circuit.A B
