February, 2008vi WorkCentre 5225, 5230Launch VersionIntroductionElectrostatic Discharge (ESD) Field Service KitThe purpose of the ESD Protection Program is to preserve the inherent reliability and quality ofelectronic components that are handled by the Field Service Personnel. This program is beingimplemented now as a direct result of advances in microcircuitry technology, as well as a newacknowledgment of the magnitude of the ESD problem in the electronics industry today.This program will reduce Field Service costs that are charged to PWB failures. Ninety percentof all PWB failures that are ESD related do not occur immediately. Using the ESD Field ServiceKit will eliminate these delayed failures and intermittent problems caused by ESD. This willimprove product reliability and reduce callbacks.The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitivecomponents are being handled. This includes activities like replacing or reseating of circuitboards or connectors. The kit should also be used in order to prevent additional damage whencircuit boards are returned for repair.The instructions for using the ESD Field Service Kit can be found in ESD Field Service KitUsage in the General Procedures section of the Service Documentation.Illustration SymbolsFigure 6 shows symbols and conventions that are commonly used in illustrations.Figure 6 Illustration Symbols
