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NEC UNIVERGE SL2100 manuals

UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: IP Phone
Table of contents
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. list of tables
  5. Section 1 WHAT IS ACD?
  6. SL2100 ISSUE
  7. Section 1 ARRANGE EXTENSIONS INTO ACD GROUPS
  8. Section 2 SET UP WORK SCHEDULES AND WORK PERIODS
  9. Table 2-2 Sample ACD Agent Work Schedule Worksheet (41-05-01)
  10. Section 3 ASSIGN EXTENSIONS FOR EACH WORK PERIOD
  11. Table 2-4 Sample ACD Assignment Worksheet (41-02-01)
  12. Section 4 ARRANGE TRUNKS INTO INCOMING RING GROUPS
  13. Section 5 DETERMINE TRUNK WORK SCHEDULES
  14. Section 6 ASSIGN INCOMING TRUNK RING GROUPS TO ACD GROUPS
  15. Section 7 BASIC PROGRAMMING
  16. Section 8 BASIC OPERATIONS
  17. agent log in and log out
  18. Table 3-1 Advanced Features Guide
  19. ACD Setup Options
  20. Programming
  21. emergency call
  22. Operation
  23. Headset Operation (with Automatic Answer)
  24. Hotline for ACD Agents
  25. Related Features
  26. SIE Key for ACD Groups
  27. Off-Duty Mode
  28. Overflow Options
  29. queue status display
  30. Supervisor, ACD Group
  31. Supervisor, ACD System
  32. Supervisor Monitor / ACD Monitor
  33. Identification Codes for ACD Agents
  34. traffic reports
  35. Wrap-Up Time
  36. Section 1 BEFORE YOU START PROGRAMMING
  37. Section 3 UNIQUE PROGRAMMING CONSIDERATIONS
  38. Section 5 HOW TO EXIT PROGRAMMING MODE
  39. Section 6 USING KEYS TO MOVE AROUND IN THE PROGRAMS
  40. Section 7 PROGRAMMING NAMES AND TEXT MESSAGES
  41. Section 9 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN
  42. Program 11 : System Numbering
  43. ACD Group Pilot Number
  44. Program 15 : Extension, Basic Setup
  45. Programmable Function Keys
  46. Table 4-4 Function Number List
  47. Table 4-5 Function Number List
  48. Incoming Virtual Extension Ring Tone Setup
  49. Virtual Extension Ring Assignment
  50. Incoming Virtual Extension Ring Tone Order Setup
  51. Virtual Extension Delayed Ring Assignment
  52. Program 20 : System Option Setup
  53. Table 4-7 Note [Digital (2W)/IP Multiline Terminal]
  54. System Options for Virtual Extensions
  55. Class of Service for Extensions
  56. Class of Service Options (Supplementary Service)
  57. Program 22 : Incoming Call Setup
  58. Trunk Ring Tone Range
  59. Incoming Trunk Ring Group Assignment
  60. Program 41 : ACD Setup
  61. Incoming Ring Group Assignment for ACD Group
  62. ACD Agent Work Schedules
  63. Trunk Work Schedules
  64. ACD Weekly Schedule Setup
  65. ACD Overflow Options
  66. ACD Overflow Table Setting
  67. VRS Delay Announcement
  68. Night Announcement Setup
  69. VRS Message Number for Night Announcement
  70. ACD Options Setup
  71. ACD Threshold Overflow
  72. ACD Login Mode Setup
  73. ACD Agent Identity Code Setup
  74. ACD Voice Mail Delay Announcement
  75. ACD Queue Display Settings
  76. Program 47 : InMail
  77. Program 90 : Maintenance Program
  78. Traffic Report Output
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
Table of contents
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: IP Phone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Conference System
Table of contents
  1. Table Of Contents
  2. chapter 2 installation
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. safety considerations
  13. electromagnetic compatibility
  14. SL2100 ISSUE
  15. Section 1 GENERAL INFORMATION
  16. Figure 1-1 System Configuration
  17. Section 2 EQUIPMENT LIST
  18. Chassis/CPU and Boards For Chassis Expand
  19. IP7[ ]-CPU-C1/IP7[ ]-CPU-C1-A
  20. IP7WW-EXIFB-C1
  21. IP7WW-082U-B1
  22. IP7WW-2BRIDB-C1
  23. Multiline Telephones and Optional Equipment
  24. IP7WW-24TXH-B1 TEL
  25. IP4WW-24TXH-B TEL
  26. ITY-6D-1( ) (BK) TEL
  27. IP7WW-60D DSS-B
  28. DTZ-24D-3( ) (BK)/(WH) TEL
  29. system capacity
  30. Chassis Capacity
  31. Figure 1-2 System Image
  32. Expandability of Trunk and Extension (without BRI/PRT)
  33. Figure 1-4 Expandability of Trunk and Extension (without BRI/PRT)
  34. Expandability of Trunk and Extension (with BRI)
  35. Expandability of Trunk and Extension (with PRT)
  36. Section 1 INSTALLING THE MAIN & EXPANSION CHASSIS
  37. Site Requirements
  38. CPU Board (IP7[ ]-CPU-C1)
  39. Figure 2-2 Location of Lithium Battery Socket
  40. Connector and Switch
  41. Chassis Dimensions
  42. Wall Installation of Chassis
  43. Mounting Procedure of Chassis
  44. Figure 2-10 Screw Positions
  45. Figure 2-12 Fixing the Chassis
  46. Figure 2-13 Vertical Arrangement of Chassis and Battery Boxes
  47. Rack Mounting the Chassis
  48. Installation of the EXIFB-C1
  49. Figure 2-17 Removing the CPU Board
  50. Figure 2-19 EXIFB-C1 Board Installation
  51. Installation of the EXIFE-C1
  52. Table 2-8 Connectors of EXIFE-C1
  53. Chassis Inter-connection
  54. Grounding the Chassis
  55. AC Power Cord
  56. Figure 2-25 AC Power Cord
  57. Section 2 INSTALLING THE EXTERNAL BACKUP BATTERY
  58. battery installation
  59. Figure 2-27 Removing the Front Cover
  60. Figure 2-29 Batt Stopper
  61. Figure 2-31 Remove the Battery Tray Bracket
  62. Figure 2-33 Connecting the Battery Cables
  63. Figure 2-35 Inserting the Battery Tray
  64. Mounting the IP4WW-Battery Box
  65. Figure 2-39 Bases and Support of the Battery Box
  66. Wall-Mounting the IP4WW-Battery Box
  67. Figure 2-43 Assemble Battery Box Base
  68. Figure 2-44 Wall-Mount Spacing Guide
  69. Figure 2-45 Removing the Front Cover
  70. IP4WW-Battery Box to Chassis Connection
  71. IP4WW-Battery Box Fuse Replacement
  72. Figure 2-49 Removing the Front Cover
  73. Figure 2-51 Loosen the Fuse Unit Screw
  74. Figure 2-54 Securing the Fuse Unit
  75. Figure 2-56 Installation of the Front Cover
  76. BOARDS
  77. Mounting the Expansion Interface Board
  78. Mounting the 3COIDB/2BRIDB/1PRIDB Board
  79. Figure 2-60 Remove 082U/008U/000U
  80. How to recognize the type of Trunk Daughter Board
  81. Extension/Trunk Cabling
  82. Figure 2-65 Hybrid/Analog Extension Cabling of 308U-A1
  83. Cabling IP7WW-082U-B1
  84. Table 2-15 RJ-61 Digital Connector Pin-Outs (J4 (ESI))
  85. Cabling IP7WW-008U-C1
  86. Table 2-17 RJ-61 Hybrid/Analog Pin-Outs (J4)
  87. Cabling IP7WW-000U-C1
  88. Table 2-19 RJ-45 BRI Pin-Outs (J2)
  89. Table 2-20 Switch Setting of 2BRIDB-C1
  90. Cabling and Setting IP7WW-1PRIDB-C1
  91. Table 2-21 RJ-45 PRI/T1/E1 Pin-Outs (J5)
  92. LED Indication
  93. Table 2-23 PRI/BRI LED Indications
  94. Table 2-25 E1 LED Indications
  95. Figure 2-78 Removing the Plastic Knockout
  96. Figure 2-79 Installing the VOIPDB-C1 Board
  97. Figure 2-80 Installing the VOIPDB-C1 and EXIFB-C1
  98. Installing the SD Card (SDVMS/SDVML)
  99. OPTIONAL TERMINALS
  100. Figure 2-86 Digital Multiline Telephone (12TXH-B1/24TXH-B1)
  101. Multiline Telephone Legs Adjustment
  102. Figure 2-89 Leg Stopper
  103. Wall-Mounting the Multiline Telephone
  104. Figure 2-93 Wall-Mount Screw Guide
  105. location of controls
  106. System Connection
  107. IP Multiline Telephone Legs Adjustment
  108. Figure 2-100 Hook-Switch Hanger
  109. Installing the DSS Console
  110. Figure 2-105 Leg Stopper of DSS Console
  111. Wall-Mounting the DSS Console
  112. Installing the Headset
  113. Wall-Mounting the Doorphone
  114. Connecting the Doorphone/External Sensor Device
  115. Figure 2-115 Switches Location of 308U-A1
  116. Figure 2-116 Switches Location of 082U-B1
  117. Figure 2-117 Connecting the Doorphone (308U-A1)
  118. Connectors
  119. Doorphone/Security Sensor Device Interface Specifications
  120. Installing the External Paging Speaker/External MOH/BGM Sources
  121. Figure 2-121 Connecting Audio Equipment (308U-A1)
  122. External Paging Output Specifications
  123. Wireless Headset Adapter (WHA)
  124. Figure 2-124 Headset Socket (Digital Multiline Telephone)
  125. Recommended Model
  126. Installing the DT430/IP4WW-12/24TXH-[ ] Multiline Terminals and options
  127. Section 1 SYSTEM START UP
  128. Figure 3-1 Power Switch Location
  129. Perform a Hot Start
  130. Section 2 PROGRAMMING MODE
  131. Exiting the Programming Mode
  132. Figure 3-13 Inserting the SD Card
  133. Loading the Customer Data
  134. Section 3 SYSTEM SHUT DOWN
  135. Section 1 LITHIUM BATTERY REPLACEMENT
  136. Replacing the Lithium Battery
  137. Figure 4-4 Location of Lithium Battery Socket
  138. Figure 4-7 Installing the CPU Board
  139. Section 2 MAIN SOFTWARE UPGRADING
  140. Upgrading the Main Software
  141. Figure 4-11 Push in and hold the LOAD button
  142. Using Web Programming
  143. Figure 4-15 WebPro Login Screen
  144. Figure 4-17 Session Management Screen
  145. Figure 4-19 Select the "Immediately Reset"
  146. Figure 4-21
  147. Figure 4-23
  148. Section 3 LED INDICATIONS
  149. Section 1 SYSTEM CAPACITY
  150. Section 2 SYSTEM SPECIFICATIONS
  151. Electrical Specifications <Power Supply> (Chassis)
  152. IP Terminal Power Chart
  153. Optional Unit Mechanical Specifications
  154. Doorphone Interface Specifications
  155. CPU Board LAN Port Specifications
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Conference System
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Section 1 GENERAL OVERVIEW
  8. SL2100 ISSUE
  9. Section 2 PROGRAMMING
  10. Section 1 INTRODUCTION
  11. Figure 3-1 Example of SL2100 IP Network Configuration
  12. Section 3 CONFIGURATION EXAMPLES
  13. Figure 4-1 Example Configuration 1 - Existing Network with Static IP Address
  14. Section 4 TESTING THE NEC SL2100 NETWORK CONNECTION
  15. Figure 4-3 Testing the Network Connection
  16. Section 1 BEFORE YOU START PROGRAMMING
  17. Section 3 HOW TO ENTER PROGRAMMING MODE
  18. Section 4 HOW TO EXIT PROGRAMMING MODE
  19. Table 5-2 Keys for Entering Data (IP Multiline Terminal)
  20. Section 6 PROGRAMMING NAMES AND TEXT MESSAGES
  21. Section 8 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN
  22. Program 10 : System Configuration Setup
  23. In-DHCP Server Setup
  24. Managed Network Setup
  25. Client Information Setup
  26. Option Information Setup
  27. VoIP DSP Resource Selection
  28. NetBIOS Setting
  29. DHCP Client Setting
  30. Program 15 : Extension, Basic Setup
  31. Program 84 : Hardware Setup for VoIPDB
  32. ToS Setup
  33. Program 90 : Maintenance Program
  34. Firmware Information
  35. Figure 6-1 Layer 2 Diagram (802.1Q)
  36. Section 4 FIREWALLS AND NAT
  37. Section 5 CODEC AND BANDWIDTH
  38. Figure 6-3 Network Bottleneck Example
  39. Figure 6-4 Voice and Data Network Implementation
  40. Table 6-1 Protocol Structure for Layer 2 QoS
  41. Table 6-2 Layer 3 QoS Example
  42. Table 6-3 Type of Service Field (IP Precedence - i Ref. REC 1349)
  43. Table 6-4 Diffserv Parameters
  44. Table 6-5 IP Precedence and Diffserv Values Comparison
  45. Figure 6-6 Common Network with Cisco Router
  46. Section 7 PORT DESIGNATIONS
  47. Section 1 VoIP
  48. Figure 7-1 Common IP Network using NEC SL2100 SIP Trunk
  49. Section 4 SIP TRUNK OVERVIEW
  50. Section 5 SUPPORTED SIP TRUNKING FUNCTIONS
  51. Section 6 SIP TRUNK PROGRAMMING
  52. Section 7 SIP TRUNK E.164 SUPPORT
  53. Section 8 SIP TRUNK E.164 CLIP ENHANCEMENT
  54. Table 7-1 Delete + from Incoming SIP INVITE
  55. Table 7-2 Delete + and Country Code from Incoming SIP INVITE
  56. Section 9 SIP TRUNK KEEP ALIVE USING OPTION MESSAGE
  57. Section 1 DHCP CLIENT
  58. Section 2 DHCP SERVER CONFIGURATION EXAMPLE
  59. Figure 8-1 DHCP - Set Predefined Options
  60. Figure 8-2 DHCP - Predefined Options and Values
  61. Figure 8-3 DHCP - Scope Options
  62. Figure 8-4 DHCP - Data Entry for 1st DHCP Server
  63. Figure 9-1 8IPLD Telephone
  64. Section 3 PROVIDING POWER
  65. Section 5 PROGRAMMING
  66. Figure 9-3 Example Configuration 1 - Static IP Addressing, One LAN
  67. Figure 9-4 Example Configuration 2 - Dynamic IP Addressing, One LAN
  68. Figure 9-5 Example Configuration 3Static IP Addressing, Routed WAN
  69. Section 7 IP PHONE PROGRAMMING INTERFACE
  70. Section 10 IP TELEPHONE REGISTRATION AND DELETION
  71. Section 11 SYSTEM IP PHONES AND ANALOG TRUNKS
  72. Section 13 IP STATION (SIP MULTILINE TELEPHONE)
  73. Table 9-2 8IPLD Supported Encryption
  74. Figure 9-6 8IPLD Encryption
  75. Figure 9-7 Log In to IP Phone
  76. Figure 9-8 LAN Port Settings Window
  77. Figure 9-11 VLAN Priority
  78. Figure 9-13 Port VLAN Mode
  79. Figure 9-16 Save Network Settings
  80. Figure 9-18 84-10: ToS Setup
  81. Table 9-3 Common IP Precedence/Diffserv Values and Hexadecimal Equivalent
  82. Figure 9-20 Type of Service Window
  83. Figure 9-21 RTP - Voice Packets
  84. Figure 9-23 NEC SL2100 Network Example No. 1
  85. Figure 9-24 NEC SL2100 Network Example No. 2
  86. Figure 9-26 System Data 10-12: CPU Network Setup
  87. Figure 9-27 System Data 84-26: VoIPDB Basic Setup (DSP)
  88. Figure 9-28 System Data 11-02: Extension Numbering
  89. Figure 9-29 IP Phone List
  90. Figure 9-30 IP Phone List
  91. Figure 9-32 Automatic Registration Basic Setup
  92. Figure 9-35 8IPLD Server Information Setup
  93. Table 9-4 IP Phone Relocation
  94. Section 1 NAPT
  95. Section 2 CONDITIONS
  96. Section 4 MINIMUM REQUIRED PROGRAMMING
  97. Section 3 RELATED FEATURES
  98. available features
  99. using this manual
  100. Section 2 SETTING UP ASPIRENET
  101. Table 13-1 System IP Address Example
  102. Table 13-3 Networking TCP Port Example
  103. Table 13-4 Networking TCP Port Example
  104. Section 3 ASPIRENET FEATURES
  105. Figure 13-1 Centralized Operator
  106. Figure 13-2 Only Local Voice Mail
  107. Figure 13-4 Local Voice Mail at each SL2100 System
  108. Section 4 PROGRAMMING
  109. Section 5 ASPIRENET EXAMPLE
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
UNIVERGE SL2100 first page preview

UNIVERGE SL2100

Brand: NEC | Category: Telephone
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