7 Troubleshooting7.1 Introduction to troubleshootingIntroductionThe product manual and the circuit diagram contains information that can be goodwhen troubleshooting.For OmniCore, all event logs from the software can be seen on the FlexPendant,or in Technical reference manual - Event logs for RobotWare 7.Make sure to read through the section Safety on page 15 before starting.NoteDuring troubleshooting with power on, the internal fan might cause dust to enterthe cabinet.CAUTIONDuring troubleshooting with power on, make sure not to place your head tooclose to the internal fan located on the door.Troubleshooting strategies1 Isolate the fault to pinpoint the cause of the problem from consequentialproblems.2 Divide the fault chain in two.3 Check communication parameters and cables.4 Check that the software version is compatible with the hardware.Work systematically1 Take a look around to make sure that all screws, connectors, and cables aresecured, and that the robot and other parts are clean, not damaged, andcorrectly fitted.2 Replace one thing at a time.3 Do not replace units randomly.4 Make sure that there are no loose screws, turnings, or other unexpectedparts remaining after work has been performed.5 When the work is completed, verify that the safety functions are working asintended.Keep a track of history• Make a historical fault log to keep track of problems over time.• Consult those working with the robot when the problem occurred.Continues on next pageProduct manual - IRB 6720 6093HAC085697-001 Revision: C© Copyright 2023 ABB. All rights reserved.7 Troubleshooting7.1 Introduction to troubleshooting