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USER’S GUIDE80 SmartSwitch Remote Access Modulec. From the displayed list, double click on a circuit (line).d. Click on the Data Link tab.e. Check the data link information. Make corrections as required.f. If you made any changes to the configuration, download the new configuration files toeffected site.For more detailed instructions, refer to the following sections in the SFVRA ConfigurationManager User’s Guide:• For data links: refer to Configuring Circuit Data Links in the Configuring Circuits chapter.• For downloading configuration files: refer to Downloading Configuration Updates in theExporting Configuration Files chapter.D EDICATED C ONNECTIONSProblem:A dedicated connection is not functioning.Action:If the dedicated connection is not up, this usually indicates that the device could not be validatedfor some reason. Check the configuration for the device that will be using the dedicated connection,and make any necessary corrections.R EMOTE D EVICE C ONNECTIVITYProblem:A remote device is not able to connect to the SmartSwitch Remote Access Module.Set-up:The system software should be up and running. (At the administration console: if you are in theConnection Monitor window, exit to the “[System Name] >” prompt.)1. Enable the call trace messages with thetrace on console command.2. Erase the current system messages using theer console command.3. In a controlled manner, initiate an ISDN connection from the remote device.Action:1. After a connection has been initiated, view the system messages (display system messages byissuing thedr console command). Look for the following call request messages among thesystem messages:In - INCOMING CALL Call Id= Slot = Port= Chans=channel map> Ces= endpoint suffix> Rate= rate> |
