USER’S GUIDE88 SmartSwitch Remote Access ModuleIP RIPThis section provides guidance for diagnosing IP RIP operational problems.IP RIP I NITIALIZATIONProblem:The SmartSwitch Remote Access Module does not display the correct IP RIP Initializationmessages. Instead, it displays one or more of the following message:[IP RIP] Initialization failed, unable to allocate buffers[IP RIP] Unable to open RIP/UDP port 512Action:There is an unexpected condition present within the SmartSwitch Remote Access Module software.Contact Customer Support.IP RIP O UTPUT P ROCESSING ON A LAN I NTERFACEProblem:The local IP Host does not display the correct route entry, for example, the IP Host does not seemto be learning route information from the SmartSwitch Remote Access Module via RIP.Action:1. Using SFVRA-CFG, verify that the IP RIP Send Control is set to a RIP version that the IP Hostcan understand. To check the system’s IP RIP Send Control valuea. If it is not already running, start up SFVRA-CFG.b. From the toolbar, select Functions, then IP Network, then Systems, or click on the icon.c. Select the system’s site from displayed list (you should have already configured IP subnetand network interface information for this site).d. Click on the Network Interface tab.e. Select the appropriate interface.f. Click on the Expert Options tab.g. Check to see that the value selected for RIP Send Control is set to the version the IP Hostcan understand. If necessary, change the value.h. If you made any changes to the configuration, download the updated configuration files tothe effected site.For more detailed instructions, refer to the following sections in the SFVRA ConfigurationManager User’s Guide:• For network interfaces: refer to Configuring IP Network System Interfaces in the ConfiguringIP Network Information chapter.
