Cadillac 2010 SRX Crossover Owner's Manual

Also see for 2010 SRX: Owner's manual Personalization guide Navigation system owner's manual

Contents

12-10 Customer InformationCadillac Technician RoadsideService (U.S. only)Cadillac's exceptional RoadsideService is more than an auto club ortowing service. It provides everyCadillac owner in the United Stateswith the advantage of contacting aCadillac advisor and, whereavailable, a Cadillac trained dealertechnician who can provide on-siteservice.A dealer technician will travel toyour location within a 30 mile radiusof a participating Cadillacdealership. If beyond this radius, wewill arrange to have your car towedto the nearest Cadillac dealership.Each technician travels with aspecially equipped service vehiclecomplete with the necessaryCadillac parts and tools required tohandle most roadside repairs.Services Not Included inRoadside Assistance. Impound towing caused byviolation of any laws.. Legal fines.. Mounting, dismounting orchanging of snow tires, chains,or other traction devices.. Towing or services for vehiclesdriven on a non-public road orhighway.Services Specific to CanadianPurchased Vehicles. Fuel delivery: Reimbursementis approximately $5 Canadian.Diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.. Lock-Out Service: Vehicleregistration is required.. Trip Routing Service: Limit ofsix requests per year.. Trip Interruption Benefits andAssistance: Pre-authorization,original detailed receipts, and acopy of the repair orders arerequired. Once authorization hasbeen received, the RoadsideAssistance advisor will help youmake arrangements and explainhow to receive payment.. Alternative Service: Ifassistance cannot be providedright away, the RoadsideAssistance advisor may give youpermission to get localemergency road service. You willreceive payment, up to $100,after sending the original receiptto Roadside Assistance.Mechanical failures may becovered, however any cost forparts and labor for repairs notcovered by the warranty are theowner responsibility.