Cadillac 2010 SRX Crossover Owner's Manual

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Contents

Customer Information 12-13Collision Damage RepairIf your vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the properequipment and quality replacementparts. Poorly performed collisionrepairs diminish your vehicle'sresale value, and safetyperformance can be compromisedin subsequent collisions.Collision PartsGenuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which your vehicle wasoriginally built. Genuine GMCollision parts are your best choiceto ensure that your vehicle'sdesigned appearance, durability,and safety are preserved. The useof Genuine GM parts can helpmaintain your GM New VehicleWarranty.Recycled original equipment partsmay also be used for repair. Theseparts are typically removed fromvehicles that were total losses inprior crashes. In most cases, theparts being recycled are fromundamaged sections of the vehicle.A recycled original equipment GMpart, may be an acceptable choiceto maintain your vehicle's originallydesigned appearance and safetyperformance, however, the history ofthese parts is not known. Such partsare not covered by your GM NewVehicle Limited Warranty, and anyrelated failures are not covered bythat warranty.Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for yourvehicle. As a result, these partsmay fit poorly, exhibit prematuredurability/corrosion problems, andmay not perform properly insubsequent collisions. Aftermarketparts are not covered by your GMNew Vehicle Limited Warranty, andany vehicle failure related to suchparts are not covered by thatwarranty.Repair FacilityWe recommend that you choose acollision repair facility that meetsyour needs before you ever needcollision repairs. Your dealer/retailermay have a collision repair centerwith GM-trained technicians andstate of the art equipment, or beable to recommend a collision repaircenter that has GM-trainedtechnicians and comparableequipment.